SCOTT SHERMAN

*** ****** **, ******* ** ***** 716-***-**** adhmea@r.postjobfree.com

OBJECTIVE

A lifelong learner: Extensive experience and training in many different areas of Information Technology. Worked with different areas of IT whenever possible; from people, to networking, to server setup and maintenance, to computer setup and maintenance. Experience has been and continues to be obtained through work, classes, and hands-on learning independently. The objective has always been to keep up with the ever changing technologies as they are introduced and determine how they would help at the workplace.

EXPERIENCE

Midstate Bakery Distribution

Warehouse Receiving and Distribution July 2019 – present

Erie Community College

Senior Technical Assistant September 2012 – August 2013

Oversee the computer hardware, software, and networking in the computer labs to ensure that they are functioning properly.

Troubleshoot computer hardware, software, and networking in the computer labs and the classrooms to determine technical issues as they arise and address them in a timely manner to maintain functionality.

Assist faculty, staff, and students with the use of the computer hardware and software so that they may successfully complete their individual projects both in the computer labs and in their offices.

Document the computer hardware and software being installed in the computer labs to maintain a record of said hardware and software and any specifications needed regarding the installation of that hardware and software.

Hire, schedule, and manage the employees who assist faculty, staff, and students with the use of the computer hardware and software so that they may successfully complete their individual projects in the computer labs.

Assist in maintaining both Windows 2000 Servers and Linux Red Hat servers and the user accounts on them in the computer lab.

Oversee the upgrade and installation of the computer hardware and software to ensure that it meets the necessary requirements and is installed properly and running efficiently.

Maintain records with both Human Resources and Payroll to ensure that the employees are properly documented and paid for the hours that they work.

Discuss in both technical and laymens terms computing hardware, software, and networking topics and how to address them most efficiently and effectively.

Research different computer hardware and software to determine if applying it can improve the functionality of the current computing equipment in the computer labs.

Maintain the necessary supplies to support the functionality of each of the computer labs.

Erie Community College

Technical Assistant February 2004 – August 2012

Oversee the computer hardware, software, and networking in the computer labs to ensure that they are functioning properly.

Troubleshoot computer hardware, software, and networking in the computer labs and the classrooms to determine technical issues as they arise and address them in a timely manner to maintain functionality.

Assist faculty, staff, and students with the use of the computer hardware and software so that they may successfully complete their individual projects both in the computer labs and in their offices.

Document the computer hardware and software being installed in the computer labs to maintain a record of said hardware and software and any specifications needed regarding the installation of that hardware and software.

Hire, schedule, and manage the employees who assist faculty, staff, and students with the use of the computer hardware and software so that they may successfully complete their individual projects in the computer labs.

Assist in maintaining both Windows 2000 Servers and Linux Red Hat servers and the user accounts on them in the computer lab.

Oversee the upgrade and installation of the computer hardware and software to ensure that it meets the necessary requirements and is installed properly and running efficiently.

Maintain records with both Human Resources and Payroll to ensure that the employees are properly documented and paid for the hours that they work.

Discuss in both technical and laymens terms computing hardware, software, and networking topics and how to address them most efficiently and effectively.

Research different computer hardware and software to determine if applying it can improve the functionality of the current computing equipment in the computer labs.

Maintain the necessary supplies to support the functionality of each of the computer labs.

Saint Cloud State University

Information Technology Specialist September 1998 – August 2001

Oversee the computer hardware, software, and networking in the computer labs to ensure that they are functioning properly.

Purchase, install, and setup the computer hardware and software ensuring that it meets the necessary requirements and is installed properly and running efficiently.

Troubleshoot computer hardware, software, and networking in the computer labs and the classrooms to determine technical issues as they arise and address them in a timely manner to maintain functionality.

Document the computer hardware and software being installed in the computer labs to maintain a record of said hardware and software and any specifications needed regarding the installation of that hardware and software.

Hire, schedule, and manage the employees who assist in the installation, setup, and troubleshooting of computer hardware and software in the computer labs.

Maintain records with both Human Resources and Payroll to ensure that the employees are properly documented and paid for the hours that they work.

Assist faculty, staff, and students with the use of the computer hardware and software so that they may successfully complete their individual projects both in the computer labs and in their offices.

Discuss in both technical and laymen’s terms computing hardware, software, and networking topics and how to address them most efficiently and effectively.

Research different computer hardware and software to determine if applying it can improve the functionality of the current computing equipment in the computer labs.

Purchase, install, setup, and maintain a Windows 2000 Server and software licensing application.

Burn software installation disks for each of the software...

Write proposals regarding upgrading computer hardware over a three-year cycle...

Document...

Maintain the necessary supplies to support the functionality of each of the computer labs.

North Dakota State University

Client Services Group Technician January 1993 – August 1998

Oversee the computer hardware, software, and networking in the computer labs to ensure that they are functioning properly.

Install and setup the computer hardware and software to ensure that it meets the necessary requirements and is installed properly and running efficiently.

Troubleshoot computer hardware, software, and networking in the computer labs to determine technical issues as they arise and address them in a timely manner to maintain functionality.

Participate in the start-up of the ITS Help Desk by fielding telephone calls and walk-ins from users with troubleshooting personal computer hardware and software issues.

Assist faculty, staff, and students with the use of the computer hardware and software so that they may successfully complete their individual projects both in the computer labs and in their offices.

Discuss in both technical and laymen’s terms computing hardware, software, and networking topics and how to address them most efficiently and effectively.

Research different computer hardware and software to determine if applying it can improve the functionality of the current computing equipment in the computer labs.

Maintain an Apple Macintosh server and software licensing application.

Assist the Help Desk as a secondary when the computer hardware or software problem is too complex for them to solve for the user.

Maintain the necessary supplies to maintain the functionality of each of the computer labs.

EDUCATION

University at Buffalo

Master of Science (MS) – Management Information Systems 2011 – 2021 (ongoing as a professional)

Grade: 3.56

Erie Community College

Certification Coursework only: Cisco CCNA, Cisco CCNA Security, Oracle Database Associate, Oracle Database SQL Certified Expert 2010 – 2011

Grade: 4.0

North Dakota State University

Bachelor of Science (BS) – Mathematics, Minor in Computer Science 1990 – 1996

Dual majored in Mathematics and Computer Science

Northwest Technical College

Associates Degree (AS) – Computer Science 1987 – 1998

SKILLS

System Deployment

Employee Management

Networking

Network Administration

Windows

Programming

Information Technology

Software Installation

System Administration

Systems Management

Systems Building

Computer Assembly

Database Systems

Oracle

PL/SQL

Oracle PL/SQL Development

Logistics

Windows Server

Linux Server

LAMP Administration

Policy Analysis

Mac OS

Amazon CloudFront

C++

HTML 5

CSS3

JavaScript

jQuery

XML

PHP

Python

Script-writing

E-commerce

SAS Enterprise Mining

OS X

Access

CERTIFICATIONS

Cisco Certified Network Associate

Coursework completion

Cisco Certified Network Associate: Security

Coursework completion

Oracle Database Associate

Coursework completion

Oracle Database SQL Certified Expert

Coursework completion

Information Assurance Certificate

PROJECTS

Hadoop Cluster vs Storm Cluster Project

August 2013 – December 2013

Central Terminal Restoration Project

January 2013 – May 2013

Computer Upgrade Policy

September 1998 – September 1999

Software Licensing Server

September 1998 – August 2001

Software Licensing Server

January 1993 – August 1998

COURSEWORK

Database Management Systems

Decision Support Systems

Global Information Technology Infrastructure Management

Information Assurance

Management of Computer Networks

Seminar in Electronic Commerce

CCNA Network Fundamentals

CCNA Routing Protocols and Concepts

CCNA LAN Switching and Wireless

CCNA Accessing the WAN

CCNA Security

Oracle Database Programming I

Oracle Database Programming II

Oracle PL/SQL Programming I

Oracle PL/SQL Programming II

Introduction to Business I

Introduction to Business II

Computer Architecture

Distributed Computing

Technology Management and E-Business

Digital Forensics

Distributed Systems

Management of IT Projects

Social Network Analytics

MIS Practicum

Introduction to Computer Science I

Introduction to Computer Science II

Discrete Mathematics

Computer Science II

Assembly Programming

Computer Organization

Operating Systems Concepts

Theoretical Computer Science I

Theoretical Computer Science II

Linear Program Network

Introduction to Artificial Intelligence

Individual Study - Robotics Testing

Individual Study - Robotics

Individual Study - Robotics Communication Through Ultrasound

Individual Study - Miniboard Assembly and Testing

Introduction to Abstract Mathematics

Vector Analysis and Differential Equations

Linear Algebra

Graph Theory

Abstract Algebra I

Real Analysis I

Special Problems in Math

Abstract Algebra II

Seminar

Statistical Analysis

(Additional coursework)

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