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ACADEMIA

MBA, National Institute of

Business Management, INDIA

**** – 2007

Master of Commerce, Nagpur

University, INDIA

**** – 2006

Bachelor of Commerce,

Nagpur University, INDIA

1999 - 2001

MR. PUNEET CHOUBEY

Permanent Address: Plot No: 12, VISHRAM NAGAR, WARDHA ROAD, NAGPUR – 440015 (MS). INDIA

Email: adhmag@r.postjobfree.com adhmag@r.postjobfree.com Cell : +91-772*******

Skype: puneet2688

KEY SKILLS AND COMPETENCIES

Excellent interpersonal & analytical skills with career long history for proactively identifying & resolving problems – reversing negative trends, controlling costs, increasing productivity and maximizing profits

Adroit in conceptualizing, Pre - Opening, implementing and developing, sop’s, process operations management,

procedures and service standards with top to bottom line profitability thus achieving the business goals for business excellence.

Ensuring customer satisfaction by achieving delivery of service quality norms. Strategizing policies & procedures in operating systems to achieve greater customer delight.

Strong track record of bottom line responsibility for product launch, pricing, marketing and promotional initiatives and multi units operations. Excels in sales and marketing, including showing, promoting, and selling

Proven ability to independently achieve Revenue, Profit & Business Growth objectives within start-up and highly competitive, rapid change environments.

Skilled negotiator, with proven experience in a commercial environment.

PERSONAL SUMMARY

Result oriented and dedicated

Business professional with over 17

years of International progressive

experience demonstrated success

in General Management, Pre-

Opening and Project

Management within the

Hospitality, Retail and Event

Industry. Strong leader possessing

outstanding work ethic and

integrity, histories of providing

effective leadership with focus on

total organizational coordination

to efficiently manage operations

whilst reducing costs and

inefficiencies, Possessing excellent

client facing and configuration

skills and provide innovative

concepts, supervise high

performing team, track record of

meeting all budget & revenue

projections, maximizing profits and

optimizing business.

WORK EXPERIENCE

BWC HOTELS LTD, Lagos, Nigeria General Manager

June 2017 – May 2019 www.bwchotels.com

Report to: CEO,

Property managed by ICON Group, Africa (Official third party partner to BEST WESTERN, USA for Africa region)

As an all purpose manager, Responsible for Converting and heading the day-to-day management of this 4 star full service 96 rooms property, having 3 restaurants, Room Service, Pub, Bar, 5 Banquet, Business Centre, Swimming pool, Spa, Gym

Directing various business departments to ensure the smooth running of the company including hiring and firing, supervising employees, performance reviews and training staff of more than 116 employees.

Responsible for maintaining Ownership relations.

Securing Budgeted sales, new business & expanding the client base, developing positive relationships with key corporate accounts and suppliers.

Assisting company accountants in the formulation of various budgets and forecasts to achieve annual turnover of N 930 million through room revenues, MICE and Food & Beverage sales

Proactive management of existing assets (including monitoring of operating performance, asset enhancement initiatives which includes renovation, working with operations team to resolve ongoing issues pertaining to financing, ownership and regulations)

Resolving contractual and commercial issues and disputes Page 2 of 5

General Manager (Pre-Opening) Season Paradise, Maldives 1st April 2016 – Feb2017 www.seasonparadise.mv (CONTRACT JOB)

Report to: Managing Director

Responsible for Pre - Opening and heading the day-to-day project management of this 4 star, beach property, located at Thulusdoo atoll, Maldives, catering for the upper-middle and elite class market.

48 Keys, Accountability for pre - opening, Staff Recruiting (local & internationally) and set up of all the departments service standard operations procedure and budgets of this beach property from scratch. Having Spa, Rooftop infinity swimming pool, Pool cafe, Gym, Main Restaurant, Beach Cafe, Water sports, Water transport and atoll services, Banquet, Laundry and Souvenir shop.

Work towards worldwide marketing & sales plans (online/offline) mainly targeting Europe, South East Asia, Western and Middle East etc with the surfing market.

Budgeted annual average occupancy of 80 % and projected ARR 275 – 350 USD with USD 4.2 million annual sales budgets.

Responsible to position the Hotel on the market

Create brand recognition and identification

Maintain congenial relations with local authorities, travel agents, and tour operators. Resident Hotel Manager Chokhi Dhani, Jaisalmer, Rajasthan, India Aug 15 – Mar 2016 www.chokhidhani.com

Report to: Managing Director, Head Office.

Accountable for heading and directly manage all aspects of operations and day-to-day management of two separate luxury properties, 4 star Palace hotel at Jaisalmer city and Desert camp at sum desert having combined 75 guest rooms, Conference Hall, Restaurants, Recreation centre, Spa, Swimming pool, Desert sight-seeing, resort events, camel/ jeep rides etc with total approx staff strength of 65

Commercial accountability for Sales & Marketing, budgeting and financial & Revenue management Director of Sales & Marketing Le Meridien, Nagpur, India Nov 2014 – July 2015 www.sunnsandhotel.com

Report to the Corporate Group Sales Head

Re-Branded to Le Meridian, I was heading the Sales Department and Revenue Management of the 133 rooms 5 star property with annual sales budget of INR 470 million, having five elegant banquet halls, 30,000 sq.ft lawn, Kabab Hut signature restaurant, Woods – a 24 hours coffee shop, On the Rocks – the bar, Aqua Splash – a restaurant by the pool, spa and hair salon with city sales offices at Delhi, Mumbai, Pune, Bangalore, Ahmadabad.

Develop and implement strategic sales and marketing programs, both short and long range that are targeted towards existing and new markets through Online / Offline, OTA, GDS, RFP, Corporate sales, International sales, MICE, Wedding Events, Guest Membership and FIT

Worked directly with the customers, serving as the initial point of contact

Managed the total sales efforts within the hotel & the area sales office to generate pro-actively revenue

Participate and attend travel show

Maintained and developed key accounts/prospects

Ensured that the hotel consistently disposes of adequate, motivated and skilled personnel within the sales team and ensure sales call targets and visits.

Maintained confidentiality related to the people and contents of events

Ensured quality customer service

Performed quality assurance (QA) requirements for department

Developed and managed the sales budget; review regularly with CGSH / GM

Prepared annual revenue budget, annual marketing plan with CGSH/GM

Produced quarterly sales plans and sales & revenue analyses

Designs Media Advertisement material to promote Hotel / Promotions, Events sales Page 3 of 5

General Manager Plaza Hotels Ltd, Mauritius 1st July ’2011 – 8th Aug’2013 www.leplazamauritius.com

Rejoin the company, Supervise operation and maximize the profitability of a MUR 240 million 82- rooms, 240 bed capacity City Hotel Property with annual Gross turnover of MUR 60.7 million through 56 culturally diverse staff, Maintained Hotel, Restaurant & Bar, Banquet & Catering, Marketing & Sales, Group tours & Entertainment, Housekeeping, Retail space leasing, HR & training, Accounting & Budgets and Bakery facility Devised and implemented key strategies to ensure each guest had an exceptional experience. Administered annual operating and capital budget

General Manager Binori Food & Hospitality, Ahmadabad, India Mar 1, 2010 – April, 2011 www.binori.in

Responsible for Managing the entire legal, commercial and financial aspects of business involved in daily operation conscientious for acquire & rollout of three unit i.e.

BAWARCHEE Vegetarian Restaurant, family dining multi cuisine (having 100 cover seating),

SHOCOLATERY bakery: café (having 85 cover seating),

BANQUET HALL with 250 pax capacity and outdoor catering with an annual turnover of 40 million INR Director Food & Beverages Monoprix Supermarket, Mauritius Sep’08-Dec’09 www.harelmallac.com / www.monofrix.fr

Role includes supporting Food & Beverage service operations with HACCP principle and to coordinate and lead the Staff, Department Buying & Managing Suppliers, Inventories Management, Food Production

& Standard costing, Nutrition, Distribution, store and Functions Services and to Increase Gross sales & Margins.

Overseeing Food & Beverage outlets (New Restaurant / Cafeteria (QSR) / Bakery / Patisserie) and ensure day to day smooth and cost efficient running of these outlets and assist in the development of promotional activities and ensure customer focused service delivery.

Opening Experience of L’UNIK French fine dining Restaurant & Lounge, wines, bar & salads and ensures its operation as a separate Profit centre. Plus to provide support in managing the HR function within the department, a team of 30 staff, performance management, appraisal and competencies evaluation, training & coaching.

Formulating budgets revenue and cost line, implement policies and procedures, preparation and monitoring of financial & capital budgets, application of food safety and continuous improvement of service provisions, implement new standard operating procedures for the smooth functioning of the department.

Resident Hotel Manager Plaza Hotel Ltd, Mauritius Nov’06 – Jul’08

Supervising the overall operation of the Hotel departments to ensure high quality of operating standards.

Spearheading day-to-day functions including Food &Beverages, Housekeeping, Engineering, Security, Purchase, and Stores inventory etc.

Event Manager Midastouch Events, Nagpur, India Jan’95–Dec’03 www.midastouche.com

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Duties: Responsible for encouraging repeat business, managing relationships with sponsors, Artist and clients., local awareness, public relations, event marketing, travel, volunteer recruitment, training, event ground execution, dealing with suppliers in Nagpur.

Events handled independently:

Organize and Choreography, Impression 95 Fashion Show on 7th October 1995 (Indoor Event).

Jagjit Singh Nite, Fundraising Event on 22nd March 1996 (Indoor Event).

Target 96 Bike Racing a Sport Event, on 5th May 1996 (Outdoor Event).

Organize & Choreography Fashion Show for Arena Multimedia Computer Institute on 7th December 1997,

(Indoor Event).

Daler Mehandi Nite on 25th February 1999 (Outdoor Event) in the presence of 30,000 audiences.

Pankaj Udhas Nite on July 2001 (Indoor Event).

Choreography Fashion Show for Civil Engineering Student’s Association of Ramdeo baba. Kamla Nehru Engg. College on 9th August 2001 (Indoor Event)

PROFESSIONAL ENHANCEMENTS

2015, Certify Le Meridien Hotstarts in Global Hotel Sales & Marketing, by Starwood Hotel and Resorts, Asia Pacific.

2009, Human Resource Job Evaluation Training on Hay Principal by Harel Mallac Company, Mauritius.

2007, Practical Training in Bakery / Patisserie from Les Moulis de La Concorde Ltd., Mauritius. I.T. SKILLS

25/12/2019, Certificate in The Fundamentals of Digital Marketing from Google EMEA

29/10/2014, Certificate in Tally Enterprise Course (ERP9) in Accounting from Tally Enterprise, India

22/07/1998, Certificate in Multimedia from Arena Multimedia Computer Institute Nagpur, India

Adobe Illustrations 6.0 Adobe Photoshop 3.0 2’D Animation Director ACADEMIC PRACTICAL ASSIGNMENT Retail Management & Operations

2007, Monoprix Supermarket situated in Curepipe City, Mauritius. ( www.monoprix.fr)

2008, Shoprite Hypermarket, Mauritius. (www.shoprite.co.za) CERTIFICATION

2005, Certificate of Training in Management Development Programmed on Airline, Travel & Tourism from Ministry of Small Scale Industries, Small Industries Development Organization (Govt. of India)

2004, Certificate of Training in Packaging for Exports from Ministry of Small Scale Industries, Small Industries Development Organization (GOI) in association with Indian Institute of Packaging (Mumbai) India.

2003, Certificate of Training in Export Marketing & WTO Role from Ministry of Small Scale Industries by Small Industries Development Organization (Government of India)

Holder of N.C.C. Certificate of Company Sergeant Major Rank with ‘A’ Grade (Junior Division) Army Professional Membership

Australian Institute of Management – Qld & NT (Ex – Member)

International Festivals & Events Associations, USA (Ex – Member) PERSONAL NICETIES

Date of Birth: 26th August 1978

Languages Known: English, Hindi & Marathi

Nationality: Indian

Passport No: P4221245

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