Store Manager Sales Executive

Asha Santosh Dsilva

Mobile # 055-*******

E-mail Id - adhmaa@r.postjobfree.com

Visa Status-Husband Sponsorship.

Resume

Career Objectives

An administrative professional who works in the best interest of the institution to assist students with enrollment and withdrawal of classes. Highly maintains student records and works with school Arabic secretary. Also handles various administrative and clerical tasks as needed and performs to the highest diligence. Education

B Com at Ranchi University, India.

HSC at Shankar Narayan College, India.

SSC at Our Lady of Nazareth, India.

Additional Qualification

Computer Education at St. Angelo institute, India.

Trained on Customer Sensitivity and Customer Interface Skills. Work Experience

Working as Front Desk Executive at Amled School from February 2015 and promoted as a Registrar from September 2019 till date.

Worked as Store Manager in Customer Service at Apparel Group UAE (Aldo Accessories) from Jan -2011 to Oct - 2013.

Worked as Office Admin Asst. cum Trainer in Customer Service at Amaltas Pvt Ltd. India (LUSH) from Nov - 2008 to Sep - 2010.

Worked as Sales Executive and Office Administrator at Lakme Lever Ltd.India from Sep - 2005 to Oct – 2008

Nature of Work

Registrar:

Responsible for meeting with parents and propagating the school’s vision as well as preparing for parent meetings conducted for informational purposes.

In charge for the student’s admission and related documentation to KHDA.

In charge for all correspondence related to student enrollments, transfers, Parent School contract and withdrawals.

Prepares documentation and correspondence pertaining to registration requirements and procedure.

Data collection and maintenance of the students enrolled in the School.

Coordinate with Principal, Headmistress, and Supervisors for finalizing the sections and number of students in each class as per the standards.

Completes all withdrawal paperwork for exiting students, including getting transfer grades from teachers, communicates with previous schools for incoming students to get all relevant educational records, including following up with families regarding visa.

Birth certificates and residency documentation for the student and parent.

Coordinate with the Arabic Secretory for all the documentations in KHDA.

Marketing and advertising to promote the school and to acquire a greater number of admissions.

Front Desk Executive at School:

Greet all visitors in a warm and welcoming manner, answering incoming calls, transferring calls to relevant staff and taking any necessary messages and passing them on to the person concerned also ensuring any urgent messages are relayed to pupils and staff efficiently and in a confidential manner. Help pupils with any queries or concerns welcome visitors to the school following the School’s visitor procedure.

Receive and distribute post and parcels in a timely manner. Perform other clerical receptionist duties such as filing, photocopying etc.

Maintaining the parent contact sheet.

Calling for Admissions and assisting the Registrar with administrative support and admissions.

Complete any other duties as required of the Vice Principal and other delegated persons of responsibility.

Complete miscellaneous duties regarding school concerts and functions.

Scheduling job interviews and assisting in interview process.

Coordinating with the transport in charge regarding bus routes and replying queries of parents pertaining to transportation. Preparing Bus attendance sheet.

Coordinating for Robotics club, Teacher's Licensing Program and outsources professional service.

SKILLS

Training in Customer Service: Train Retail staff in customer service, Educate Staff in Product knowledge, Developing and grooming staff.

Knowledge of Computer: Proficient in MS-Word, MS-Excel, MS-Power Point, and Internet: Checking mails and Drafting mails.

Administration Work: Handling all incoming and outgoing correspondences, filing, following up with the customers, taking down the dictations, drafting of letters and sending the fax.

Retention: Retaining the unhappy Customer and making them satisfied, analyzing the cases and convincing the customers and Retaining them back to the network.

Accountant Work: Billing, Collection of fees, Handling of Petty Cash, Cash Vouchers, Cash Statements, and making a detail report of the monthly expenditures.

Personal Details

Full Name: Asha Santosh Dsilva

Contact No: 055-******* / 050*******

Email Id: adhmaa@r.postjobfree.com

Birth Date: 16th

August 1986

Sex: Female

Marital Status: Married

Nationality: Indian

Visa Status: Husband Sponsorship

Passport Date of Issue: 05/06/2012

Passport Date of Expiry: 04/06/2022

Looking for a very Challenging work, where there is a growth in both the sides i.e., growth to the company as well as growth to the employees, if this is the company which I’m looking for, I would like to place myself as one of the best candidate to take up the challenge and prove myself.

Thanking you, Yours Truly,

Dated: (Asha Dsilva)

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