Customer Service Representative

Muhammad Haris Athar

Contact No +971-*********

Sharjah, U.A.E

E-Mail ID: *****.*****@****.***

D.O.B: 04-Sep-1997

Nationality: Pakistan

OBJECTIVE

Seeking a position in an organization, where I can utilize the best of my skills and abilities in Customer Service, Client Servicing, After Sales Support and IT with more than 1 year of experience in these industries. To obtain a challenging position in an innovative company that utilizes my adequate experience. A place where I am encouraged and permitted to be an active Participant of the company as well as vital contributor in the Development of a company.

Work Experience

DWTC U.A.E (Network Management Coordinator) (November 2018 – Current)

Checking Network Facility Provided by DWTC

Giving support from one end in all issues

Represent DWTC network connection to customers

ADSL Lines, Leased Lines, Lan Network, Router Configuration, Printer Installation & Wi-Fi 2.4 & 5 Ghz Network

Worked in DWTC Exhibitions

GITEX Technology

Microsoft

Gulf Food

Vision X

Artificial Intelligence (AI Everything)

THE PROFESSIONALS CORNER ADMIN. CONSULTATION (July 2017 – September 2018) (Administration)

Maintain internal databases

Submit expense reports

Keep employee records (physical and digital)

Maintain a filing system for data on customers

Distribute incoming and outgoing mail

Prepare regular reports and presentations

Organize company documents as needed

Answer and redirect phone calls

Handle queries from managers and employees

Update office policies and ensure compliance with them

ETISALAT, U.A.E (Customer Database & Management System) (Data Cleansing)

(January 2017 – July 2017)

Having full Training and Knowledge from Etisalat about the project

Data cleansing

Checking for customer’s expired / valid documents

Checking for document’s type

Verifying the details of customers with the provided documents

ETISALAT, U.A.E (Front Line) (August 2016 – January 2017)

Worked as (Sales Executive & Customer Service Representative)

Worked as a Customer Service And Sales Representative

Having full Retail Sales Training and Knowledge From Etisalat

Sim Registration Executive

Sales (Sim cards) (Prepaid and Postpaid)

Sales Internet Connections For Companies And Consumers

Mobile phones and other IT products

EDUCATION

Cromwell UK International College – Ajman

Bachelors – (BA (Hons) In (Business & Technology Management) (Present)

Cromwell UK International College – Ajman

Undergraduate Diploma – (Qualifi Level 5 Diploma in (Business Management) (Present)

Cromwell UK International College – Ajman

High School Diploma - (BTEC HND Level 3 Diploma Pearson Education) In (Business Management) (2017)

COMPUTER SKILLS:-

Microsoft Office Package (Ms Word, Ms Excel, Ms PowerPoint)

Internet and E-mails

Available on request

Contact this candidate