martha kokkini

Riyadh – KINGDOM OF SAUDI ARABIA

Mobile: +966-*********

Date of Birth: 09/03/1988

Nationality: Greek (EU Passport)

Height: 1.70 m

Weight: 57 kg

Marital Status: Single

Profile Summary

I have been working in the aviation industry for 8 years, i have been promoted to a Lead flight attendant and i have recently been certified as a trainer.Self-motivated, ambitious, well organized and an excellent team player.Attended the MEBA 2014 Expo in Dubai, as a representative of Saudia Private Aviation. Responsible for promoting their services to the visitors and giving them a VVIP cabin crew service experience.

In my 10+ years working in different kind of industries I always built up a very close and professional relationship both with my colleagues and with clients, constantly improving my managerial and relationship skills.. I have always managed to earn the trust of my supervisors and as an assistant marketing director myself in Astra Medical Hellas Superfoods the respect of my subordinates.

Working Experience

COMPANY

NasJet Aviation

(Saudi Arabian Airlines – Saudia Private Aviation (SPA) – Air Force)

FROM - TO

10/2012 – current

ROLE

Corporate Flight Attendant

JOB DESCRIPTION

8 years VVIP flight attendant (Saudia Private Aviation – NasJet Aviation).

Flight Safety International Training April 2017, MedAir Training April 2017.

VVIP Flight Attendant Training by Privatair and Saudi Arabian Airlines.

Experience in the following types of aircrafts FALCON 7X - 900, HAWKER 400XP - 750, GULFSTREAM G450 - 500 – 550, EMBRAER Legacy 600, CESSNA Citation Excel, BOEING 777-268L, BOEING 777-300ER, AIRBUS A320-200.

First-aid and CPR Certified.

Silver service training .

Good hospitality skills for presenting food and drinks.

Excellent know-how of passenger safety protocols of flight emergency procedures.

Proven ability to help people with special needs such as children or disabled passengers.

Able to work in a team environment.

Good communicator able to cooperate well with people from a variety of cultures.

Responsible, realistic, friendly, caring and service-oriented.

Customer-focused approach.

Implemented security procedures and the confirmation of safety measures together with cabin and crew members, performed security sweeps sporadically all through the flight.

Coordinated the service arrangements together with food and beverage and tax-free shopping on board.

Completed widespread safety inspections before takeoff and landing consistent with company practices and GAGA regulations.

Attended the MEBA 2014 Expo in Dubai, as a representative of Saudia Private Aviation. Responsible for promoting their services to the visitors and giving them a VVIP cabin crew service experience.

COMPANY

Astra Medical Hellas Superfoods

FROM - TO

05/2011 - 09/2012

ROLE

Assistant Marketing director responsible for the advertising campaign and company’s Publications.

JOB DESCRIPTION

Astra Medical Hellas SuperFoods was awarded the “Golden Sun” in the 2011 - 2012 Corporate Superbrands Awards as the Top Emerging Greek Company Name (Jury Prize).

Provide the planning and leadership to the Marketing Department by ensuring that the appropriate structures, systems, competencies and values are developed in order to meet and exceed the goals of the Marketing plan.

Assume overall responsibility for developing the annual marketing plan for the organization for strategic market planning, market research programs, field force activities and control of the marketing budget.

Prepare new product marketing plans for product introductions in cooperation with senior management colleagues in Medical, Health Economics, Finance, Sales and Marketing.

Establish a system of reports and communications for all information from the marketing team to the sales team and for feedback and request from the sales team to the marketing team.

Organize and direct marketing and strategy meetings on a regular basis whereby the strategy and promotion programs are reviewed.

Report on marketing committee and strategy group activities to senior management colleagues.

Responsible for performance appraisal of marketing and sales managers and for providing training and development opportunities including a national sales and management training program.

Assist the Managing Director in establishing pricing policies.

COMPANY

Vodafone S.A.

FROM - TO

08/2010 – 10/2010

ROLE

Customer service

JOB DESCRIPTION

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.

Answer telephones, direct calls and take messages.

Compile, copy, sort, and file records of office activities, and other activities.

Complete and mail bills, contracts, policies, invoices, or checks.

Operate office machines, such as photocopiers and scanners, voice mail systems and personal computers.

COMPANY

Forever Living Products Ltd

FROM - TO

05/2009 – 08/2009

ROLE

Sales department customer service

JOB DESCRIPTION

Organized and provided documents, reports and information to department and external clients in a useful and well-organized manner.

Created and maintained active files.

Schedule travels, coordinate with travel agency to obtain the best possible trip and prepare travel expense reports accordingly.

Plan meetings and conference calls and arrange and manage meetings.

Order office supplies and equipment.

Maintain files and folders.

Maintain weekly schedules for employees.

Handle and screen telephone calls, routine mail and reallocate as required.

Process client orders, invoices and payments.

Perform basic bookkeeping.

Create and maintain database records, manage front office operations, manage calendars, plan events.

COMPANY

Seamasters S.A.

FROM - TO

06/2008 – 04/2009

ROLE

Secretary of administration and chartering agent.

JOB DESCRIPTION

Negotiated and prepared the Charter Party contract leading to clean fixture.

Relaying Voyage Instructions on behalf of Charterers to Owners

Pass on routine operations messages to Owners and to Charterers

Follow up closely with Owners and Charterers as per to the terms and conditions as per the Charter Party.

Follow up on the loading and discharging of Vessel.

Prepare lay time Calculations Sheet at both Load and Discharge ports to ascertain if any Demurrage incurred.

Prepared Vessel position of Tankers for the Charterers.

Made sales Visit to customers to market Vessels and Cargo to the respective principles.

Looking after all the operations of Vessel’s, Updating Market Statistics to the suppliers, Vessel owners and other related in this trade, maintain relationship with Owners, Charters, Receivers, Terminals, Surveyors for timely shipments & Deliveries consignment, checklist for documents to be made.

COMPANY

Sales Promotion Center

FROM - TO

07/2006 – 05/2008

ROLE

Promoter and responsible for organizing events for various customers.

JOB DESCRIPTION

Demonstrated and provided information on promoted products/services.

Used lectures, films, charts, and/or slide shows.

Distributed product samples, brochures, flyers etc. to source new sales opportunities.

Set up booths or promotional stands and stock products.

Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc.).

Training

AVIATION TRAINING:

-VVIP Flight Attendant Training by Privatair

-Training by FlightSafety International in Savannah

-Training by Prince Sultan Aviation Academy

-Train the trainer

MANAGEMENT SKILLS AREA:

-Risk and Issue Management (Athens, 2012/06)

-Communicate for Results (Athens, 2012/06)

-Project Planning & Re-planning (Athens, 2011/02)

-Negotiation Essentials: Getting to Yes (Athens, 2011/01)

-Cultivating a High-performance Project Team: Building a High-performance Team (Athens, 2010/02)

-Delegation skills: Delegation Basics (Athens, 2010/02)

-How Organizations Work: A Process View (Athens, 2010/01)

BUSINESS AREA:

-Effective Use of Feedback for Business: An Essential Guide to Giving Feedback (Athens, 2009/02)

-Negotiation Essentials: Getting to Yes (Athens, 2009/02)

-Process Excellence Handbook (Athens, 2008/04)

-Business process design fundamentals (Athens, 2006/06)

Education

UNIVERSITY

UNIVERSITY Panteion University of Athens

BACHELOR DEGREE Bachelor of Economic and Regional Development

GRADE 9/10

FROM - TO 10/2005 – 01/2010

Languages

ENGLISH (Fluent)

FRENCH (Basic)

ITALIAN (Basic)

Contact this candidate