AKSHRA SHARMA
Mobile:+971-*****-**** Email:************@*******.*** Dubai, UAE .
ABOUT ME
An astute professional with around 5+ years of experience in Human Resource Management and General Administration.
• Demonstrated excellence in establishing a strong employer-employee bonding through personal touch and providing support.
• Skilled in developing HR policies and programs to build and retain a cohesive and competent workforce along with organization transformation, assessment/ development centers, competency mapping and team-building initiatives.
• Proactive in managing HR functions viz. selection, recruitment, training & development and maintaining employee relations.
• A keen planner with skills in team building, employee psychology, organization building capability and abilities in planning and managing resources.
KEY RESULT AREAS - Human Resource Management • HR Policies & Procedures •UAE LAW • General Administration • Liaison and Compliance • Talent Management • Process Implementation• Recruitment & Selection • Facility Management • Annual Reports Preparation •Internal Audit.
EDUCATION
Chartered Institute of Personnel and Development (CIPD) - 2020 Certified Human Resource Professional (CHRP, CIPD)
• Human Resource Functions and compliance.
• Human Resource Management.
• Talent Management & Planning.
• Recruitment & Selection.
• Performance & rewards management.
• Employee relations, Employee engagement.
• Learning & Development Planning and execution, Annual reporting and analytical skill. 2014 Bachelor of Computer Application University of Rajasthan
• Bagged Gold Medal during Graduation in 2014.
• Achieved several awards and recognitions in extracurricular activities at school and college level. COMPUTER SKILLS - MS Office Suite (MS Word, MS Excel, MS Outlook and MS PowerPoint), E-learning. EXPERIENCE
HR Administrator Ebara Pumps Middle East FZE August-2020- Present In cooperation with management members formulation of new HR Policies & Procedures in compliance with UAE LAW. HR Operations:
• Provided HR guidance to the Management and Employees when appropriate.
• Managed and resolve employee relation issues.
• Maintained in-depth knowledge of legal requirements related to day-to-day affairs of employees, reducing legal risks, and ensuring regulatory compliance. Partner with the legal department or third-party assistance as needed/required.
• Worked closely with Management and Employees to improve work relationships, build morale, increase productivity, and retention.
• Managed Employee relations activities such as wellness initiatives, CSR, and special requests.
• Worked closely with Managers to ensure quality recruitment services.
• Managed day to day operations of HR and requests.
• Overlooked the employee records, attendance system, leave Management, and data logs.
• Prepared and maintain all the forms and appendices required for different processes and update them.
• Prepared an impactful induction plan for new employees.
• In case of a disciplinary investigation, assist the investigation committee and recorded the investigation.
• Provided coaching for grievance matters, ensure the issues are resolved and record the whole communication during the process. Performance Management:
• Established highly effective performance management and learning & development system.
• Provided training to Employees and Line Managers to understand the process.
• Assisted the managers during performance reviews.
• Recording the results and communicate to the Management.
• Assisted Management in further action required for performance results for the year.
• Analyzed the training requirement in consultation with employees and line managers.
• Organized the training, ensure to record the Employee feedback. Employee Engagement:
• Planed and organized Employee engagement activities throughout the year.
• Planed encouragement quest and communicate the guidelines to everyone.
• Maintained close relationship with Employees, and check on their wellbeing to ensure Employee satisfaction and good working conditions, provide coaching as required.
Additional Responsibilities:
• Assisting the Management in preparation of special reports/ or plans requested by Group Company.
• Implementing and managing the HR activities and policies for EPS KSA.
• Managing all the additional Human Resource related requirements from the Group. ASM(HR Assistant) Fujisoft Technology, Dubai Dec 2018 – Jan 2020 In-depth experience of managing multifarious HR functions such as Recruitment & Selection, HR Policies Formulation & implementation, and General Administration. Known for exceptional mentoring capabilities; turning mediocre performers into high performing and dedicated performers. A key contributor to organizational development and decision-making processes. Human Resource Management:
• Handled day to day challenges, international recruitments, employee relations, and performance and rewards management.
• Consistently achieved high enrollment levels by coordinating for the recruitment events.
• Preparation of Appointment Letters, Relieving Letters, Experience Certificates and efficient inductions. HR Operations Management:
• Actively handled several tasks inclusive of data management and reporting.
• Coordinated for making travel arrangements, maintaining the database and ensuring delivery of premium service to employees.
• Handled general correspondence/ Email, attended telephone calls and visitors as and when required.
• Performed comprehensive file management along with proper indexing and segregation.
• Managed all employee engagement events and training programs. General Administration:
• Prepared Induction packages for new employees by communicating with multiple departments.
• Actively worked as part of the Management Team for supporting Line Managers for initiating policies and rolling out thereafter.
• Oversaw overall policy planning, standardization of SOPs, related to general administration.
• Interfaced with client’s entities/ businesses to understand their expansion plans and space requirements and provided strategic inputs for optimum space planning and avoid ad hoc premises expansion. Highlights:
• Played a vital role in getting the ISO 20000 Certification.
• Led the ISO Audit for the company, delivered the results and got the ITSM 20000 Certification.
• Received numerous appreciations from the Managing Director.
• Played vital role in Employee Relations and Performance Management. HR Executive Eagle Grease & Lubricants Manufacturing LLC Dubai, UAE June 2016 to Nov 2018 As part of the HR team, gained experience on a wide gamut of human resource management - incl. recruitment, employee management, HR operations, employee engagement, internal communication, and compensation and benefits.
• Talent Acquisition - fulfilled the talent requirements of various departments with effective recruitment and interview coordination. Performed the joining formalities and inductions for the new hires.
• Performance Management - conducted employee performance surveys, tracked improvement, assisted in R&R and appraisals.
• HRMIS - managed the employee database throughout the employee lifecycle in the firm - covering employee record keeping, attendance management, compensation and benefits administration.
• Employee Engagement and Internal Communication - worked on employee grievance handling, company-wide committee facilitation, employee safety, welfare, wellness, and health reporting.
• Administration - supported the training and development programs, ensuring logistics and coordination. Assistant Manager - Administration CMC Academy Jaipur, India Jun 2014 – Dec 2015 Successfully delivered in the human resource management, administrative and HR operations functions. Gained experience in managing the overall employee life cycle in the company – talent acquisition, onboarding, employee engagement and satisfaction, and performance management. Additionally, handled HR operations and inter-department coordination. PERSONAL DETAILS
Date of Birth: 19th September 1994
Languages Known: English and Hindi
VISA Status: Dependent
Driving License: Valid UAE Driving License
Marital Status: Married
Date : 08/11/2020