Raiceil D. Afante

Business Bay, Dubai UAE

Mobile Number: +971-**-***-****

E-mail: adhm5p@r.postjobfree.com

Bachelor’s Degree- BSNursing

OBJECTIVE

Accomplished Personal/Executive Assistant, with in-depth knowledge of business operations and experienced in handling administrative and clerical tasks. Successful at managing the task lists of even the most demanding business executives. Fast learner and can quickly incorporates and implements new

procedures to maximize efficiency and productivity.

I am looking for an Executive Assistant/ADMIN position in any development-oriented company that

allows me to use my skill and begin a career with potential for long-term advancement.

WORK EXPERIENCE

Kährs Nordic Homeworx LLC

12th floor, Sidra Tower, Al Barsha Dubai - United Arab Emirates, (December 2019 to Present)

Executive Assistant cum Sales Support to Managing Director

Supporting the Sales Team on full spectrum of sales activities, preparing and sending proposals, coordinating and following up with clients

Coordinating the sales team by managing schedules, filing important documents and communicating relevant information

Being the point of reference for colleagues and client alike, by keeping schedules and providing feedback, documentation and information

Initiate follow up contact with the client as per the proposals and payments

Update client’s database and maintain client’s personal files with full confidentiality

Organizing and maintaining CRM and Client’s folder

Screening phone calls, enquiries and requests, and handling them appropriately

Provide general administrative assistance – scanning, photocopying and storing data, sending documents thru fax and courier documents, as required

Manage Hotel Bookings, Travel arrangements and Itineraries for the Managing Director

Assisting with the compilation of content for pitch documents and sales credentials

Hussain Lootah & Associates

17th floor, Vision Tower, Business Bay, Downtown Dubai - United Arab Emirates, (February 2016 to Present)

Executive/ Personal Assistant to Managing Partner / Senior Lawyer

Maintaining office systems, including data management, record keeping and manual/electronic filing of documents

Manage the flow of documentation within the organization

Provide wide range of complex office administration and executive support to the management

Liaising with in-house Legal consultants, PRO and Paralegals to follow up queries regarding cases, hearing updates, case registration and updating the clients accordingly

File and retrieve corporate/personal documents, records, and reports and Secures information by completing data base backups

Arrange billing information, documents sent for translation and completing documents for case registration

Preparing correspondences and documents before the meeting

Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications

Drafting Business Letters, Emails, Proofreading all the Legal Service Agreements and POA’s

Taking notes at meetings and to provide general assistance during meetings and presentations

Screening phone calls, enquiries and requests, and handling them appropriately

Organizing and maintaining diary of the Partner, calendars and making appointments

Organizing and maintaining CRM (ZOHO), Client’s folder, Court Case Sheet and maintain client billing data

Dealing with incoming email, faxes and post, retrieving files as requested by Legal Consultants, employees or clients

Provide general administrative assistance – scanning, photocopying and storing data, sending documents thru fax and courier documents, as required

Managing Lead Generation, Research and Evaluation of companies (Prospecting)

Supporting the Managing Partner and Marketing department in implementing sector and practice business plans through coordinating and assisting with the full spectrum of marketing and business development activities

Assisting with the compilation of content for pitch documents and marketing credentials

Initiate initial contact with the client (after evaluation and short listing), explain agenda of the call and set up appointment with the Management

Update client’s database and maintain client’s personal files with full confidentiality

Arranging and organizing meetings for the Lawyer through direct contact with clients

Networking and attracting new clients through telemarketing and various marketing methods e.g. attending exhibitions and networking events

Manage effective business development activities including sourcing and qualifying clients, identifying decision makers, establishing client relationships and scheduling client visits

Sending proposals, agreements (as approved by the superior), receipts and invoices and court letters to the client

Assist the Partner with the Family matter, if needed

Manage Hotel Bookings, Travel arrangements and Itineraries

Be able to work independently or as a part of the team and carry out all duties on a timely manner

Quant FZE

Jumeirah, Dubai - United Arab Emirates, (July 2015 to January 2016)

(Reason for Leaving: Company closed)

Executive Assistant to Managing Director

●Answering phones, screening visitors, making travel arrangements, preparing reports, filing and organizing documents, recording meeting minutes, and performing basic bookkeeping tasks

●Prepared proposals, presentations and quotations for Clients

●Opening, sorting and distributing incoming faxes, emails, and other correspondence

●Provide general administrative support

●Setting up meetings with the clients, Preparing Documents prior to the meetings, attending and taking minutes of the meeting

●Assist in Client Relationship Management for existing Clients and introduce Company to prospective Clients and send Company profile

●Organizing and maintaining diary of the Partner, calendars and making appointments

●Organizing and maintaining CRM (ZOHO), Client’s folder, Court Case Sheet and maintain client billing data

●Works closely with other team members to assure the Chairman’s preparation for meetings, presentations or other engagements

●Handled Lead Generation and Client Prospecting for Digital Marketing

●Preparing and sending business and private correspondence

●Handling basic financial and accounting matters for the Director with confidentiality

●Reporting directly to Managing Director about the trends in the Market, day to day task and discussing Prospects to contact

●Preparing emails, invoices and purchase order for Clients

●Coordinates calendar, travel, meeting, and schedule arrangements for the Managing Director, Business Partners, and Clients

●Work with the Business Development Team to develop relevant, dynamic and engaging marketing material which is appropriate for offline and online usage

●Stay current with industry trends and the competition

ANOC Management Consultancy

Suite 1908, Level 19 Churchill Executive Towers Business Bay, Downtown Dubai - United Arab Emirates, (October 2014 to May 2015)

(Reason for leaving: Company closed)

Executive Secretary cum Marketing Executive (B2B)

●Handled inbound/outbound sales call for Busywheelz (project started in November), offering assistance in selling cars (cold calls).

●Handled customer service/assistance in selling cars, handle inquiry from potential buyers.

●Negotiate the terms of an agreement and close sales.

●Handled outbound sales for new project, Klassy5.com (project started in January),offering property portal to Real estate Companies

●Offered new packages in posting Ads to Real Estate Companies

●Attended face to face meeting/presentation to some of the Clients

●Doing follow-ups for potential Clients and sending Company profiles and quotations

●Reporting directly to Sales Manager for any negotiations with the packages

●Recruitment Segment of the company: Managing Lead Generation. Source and Handle calls for clients who wanted to work with our Staffing Firm

●Screening of the resumes, assessing candidate’s credentials and qualifications.

●Sourcing candidates from various recruiting sources like job portals, Employee referrals, internal database, headhunting and web posting.

●Daily reporting to the Managing Director.

●Conducting preliminary interviews with candidates to ascertain their competencies, skills and aspirations (based on work, position, salary and relocation etc.)

●Handling end-to-end recruitment cycle - sourcing candidates, screening and organizing interviews

●Organizing interviews for candidates as requested by the client.

●Preparing CV's and correspondence to forward to Client.

●Collects feedback from the client and candidates.

●Building good relationship with the Clients and candidates.

●Promoting company services through tele sales.

●Close all requirements within the turnaround time agreed with the client.

●Calling clients from the given database (cold calls) and Send out company profiles and marketing flyers

●Constantly keep a flow of lead generation and appointments

●Assist in Client relationship management – introduce the Company to prospective clients and send Company profile

●Negotiate with Clients regarding the recruitment process.

●Interview applicants for open positions.

●Handled follow ups through emails

●Answer phone calls, send emails, fax and maintain Client records

24/7 Philippines Incorporated

Philippines, December 2012 – August 2014

Sales/Mobile Retention Agent (Call Center Agent) :

●Handling enquiries about mobile plans, terms and agreement

●Handling cancellation request for mobile plans and attempt to retain the customers thru upselling and offering cheaper plans

●Offering new plans to customers (inbound and outbound)

● Handling cancellation issues with the customers and providing real time solutions

PSG Global Solutions

Philippines, October 2011 – November 2012

Senior Recruiter/Lead Generation Specialist:

●Sourcing candidates for different job requisitions

●Screening candidates who qualify for the job

●Handling inbound and outbound calls from candidates and clients

●Sourcing companies who wanted to work with our staffing firm

●Conducting preliminary interviews with candidates to ascertain their competencies, skills and aspirations (based on work, position, salary and relocation etc.

ADVANCED CONTACT SOLUTIONS

Philippines, August 2010 - September 2011

Customer Service/Reorganization Agent (Call Center Agent):

●Handled inquiries about stocks and company merger/acquisition

●Dealt with buying and selling of stocks

●Handled inquiries about legal transfer of stocks/shares

●Assisted as floor support when needed.

ALORICA INCORPORATED

Philippines, July 2007- May 2010

Secretary cum Admin Officer:

●Maintained accurate, up to date comprehensive and confidential files and records.

●Coordinated and managed multiple priorities and projects on a timely basis.

●Answered busy telephones, directed and routed calls, and scheduled appointments.

●Uncommon ability to work well with public and effectively deal with angry, irate or disgruntled clients.

●Assist in the implementation of the day to day requirements of the company which includes preparation of documents, handling collection invoices.

●Assisting Managing Director in day-to-day correspondence/work.

●Preparing agendas for the Executive Board meetings.

●Respond to route items not requiring Assisting Managing Director’s attention in accordance with specific instruction and standard procedure.

●Maintain logs and records of office activities; compile information for regular or special reports from logs and records maintained; maintain office budgetary records and process related forms in accordance with standard procedures. Diary management, scheduling & attending meetings, conference calls and events.

●General secretarial functions like fixing appointments/meetings, preparing reports & presentation, handling visitors, etc.

●Handle hotel booking and travel arrangements.

●Check emails addressed to the Assisting Managing Director in his absence and replies to them if required.

●Prepare LPO’s for stationeries and other office needs. Follow-up on the same email till the requirements are fulfilled.

●Create and distribute Minutes of Meeting, create memos, circulars and maintain records for all incoming & outgoing correspondences.

PROFESSIONAL SKILLS

●Proficient in Microsoft Office (Word and Excel)

●Excellent verbal and written communication in English

●Strong time management skills and excellent multi-tasking skills

●Ability to continually prioritize using own judgment

●Highly self – directed and motivated with the ability to work independently

●Strong analytical and problem-solving skills

●Outstanding service orientation and interpersonal skills, ability to interact professionally with a wide variety of people under varied circumstances

EDUCATIONAL ATTAINMENT

NURSING LICENSURE EXAMINATION Passed: December 2007

Tertiary: Central Luzon Doctors' Hospital Educational-Institution

Course: BS Nursing (May 2007)

PERSONAL DATA

Date of Birth : July 26, 1981

Gender : Female

Civil Status : Single

Nationality : Filipino

Place of Birth : Manila, Philippines

REFERENCES

Will be furnished upon request

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