Sales Service
Resume:
KANSIIME MONICA CYNTHIA
BEAUTY CONSULTANT/CUSTOMER
SERVICE
Contact Number: +971*********
Email add:********.*****@*****.***
****************.*****@*****.**
m
CAREER OBJECTIVE
Looks forward to apposition that exposes me to
daily challenges, Prioritize work as my first
objective by performing what is expected of me
and a challenging position sought with a
progressive firm where expert knowledge can be
exploited.
Skills/competence
Good communication skills
Selling skills
Paying attention to details
Good interpersonal skills
High levels of integrity
Smart appearance
Excellent customer service orientation
Ability to work under minimum
supervision
PROFILE
A dedicated and hardworking individual with
10 years experience in customer service, in
various fields like travel retail, general retail, banking, telecommunications, flexible
individual willing to learn new ideas, propelled
by general challenges the job has to offer.
Committed to paying attention to details.
EDUCATIONAL ATTAINMENT
MAKERERE UNIVERSITY/KAMPALA, UGANDA
Bachelors Degree in social sciences
2004-2007
St. Mary’s kitende
Secondary school, A”levels
Certificate (U.A.C.E)-2002-2004
Kampala, Uganda
St.Noah girls” School, Zana
O”Level certificate (1998-2002)
Kampala, Uganda
WORK HISTORY
BEAUTY CONSULTANT
PROCTOR & GAMBLE INTERNATIONAL OPERATION/ COTY INC INTERNATIONAL
Abu Dhabi Duty Free
Abu Dhabi International Airport
August 2014 to august 2020
In-charge of selling the company’s products in DFS shops.· Explains and demonstrate application of assigned products to prospective customers and persuades to buy the specific items.· Ensures that the stores have sufficient stock at all times by Organized ranks and shelves to maintain store/brands visual appeal, engage customers and promote specific merchandise brands Attends to customers' requirements and complaints with utmost courtesy and reports such to those concerned.·
Creates the favorable image for the company by being thoroughly knowledgeable about the products that we carry·
Achieving sales targets set each month by the senior sales management team and the team leads
Maintain organized, presentable products to drive continuous sales for the brands and company, most especially provide personalized service by consultatively suggesting products that meet customer needs.
Reports market activities and new product launch in the local market Our portfolio includes world renowned brands such as Marc Jacobs, Calvin Klein, Chloe, Gucci, Hugo Boss, Tiffany & Co, Bottega veneta, Roberto cavalla, Davidoff, Lacoste, Burberry .And as well as skincare brands such as Lancaster and philosophy skincare.
SALES ASSOCIATE
PARFOIS
ALSHAMIS HOLDINGS.
Abudhabi -marina mall October
August 2013-August 2014
Receiving of stocks from the warehouse and different shop locations and sending of daily sales reports to the office.
Promote, advise customers on different products while at the same time giving them excellent customer service to all customers and finally executing cash transactions at the till after closing the final sell with the customer.
TRAINING PROGRAMMES
Coty International Training for Skincare,
Cosmetic and Fragrances 2019- ITALY
Coty International Training for skincare
products and fragrances 2016-
NETHERLANDS.
Coty International Training for skincare
products and fragrances’ 2015-PRAGUE
Certificate in guidance and counseling,
Makerere University 2004-2007
Certificate in gender equality and equity for
development, makerere univesity2006-2007
Certificate in human rights development
Makerere University 2006-2007
AWARDS AND RECOGNITION
DFS Star- Long Service Awards 2019
Completion 5 years certificate in the company
DFS Star-certificate of service (DFS MIDDLE EAST)
As a BEAUTY CONSULTANT.
AUGUST 2014-AUGUST 2020
CONTACT INFO,
KANSIIME MONICA CYNTHIA
EMAIL;********.*****@*****.***
ABUDHABI (NAVIGATE, TOURIST CLUB)
SHERWOOD BUILDING.
SALES ASSOCIATE
LIWA ENTERPRISES
LIWA STORES
July 2011-June 2013
Always offer an option for purchase to customers after offering different products
Promote, advise and advise customers purchase
Making sure changing rooms are neat and in order
Executing cash transactions at the till after.
Supervisor /customer service
STARTIMES UGANDA LIMITED
August 2010-May 2011
Supervising, managing staff at my branch and issuing weekly schedules.
Marketing and selling company products
Receipt of cash sales
Stock balancing on a daily basis
Ensure effective, timely service delivery to customers at all times and ensure customer friendly disposition at all times
Support clients by answering questions, solving problems, handling customers details qualification and provide digital support
Customer service/Reservation officer
METROPOLE HOTEL
Uganda/Kampala
July 2007-august 2008
Ensure effective and timely service delivery to customers at all times Ensure customer friendly disposition at all times· Making bookings for customers over the phone make reservations and in person
Ability to work and coordinate with others to achieve a common goal at all times
Receiving and handling of cash transactions.
REFFERENCES
AYAZ AHMED JASNAIK
Email;************@*****.***
DUTY FREE ABUDHABI AIRPORT
MAXIME BEDEL
Email;************@*******.***
COTY INC DUBAI.
Contact this candidate