KANSIIME MONICA CYNTHIA

BEAUTY CONSULTANT/CUSTOMER

SERVICE

Contact Number: +971*********

Email add:adhm57@r.postjobfree.com

adhm57@r.postjobfree.com

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CAREER OBJECTIVE

Looks forward to apposition that exposes me to

daily challenges, Prioritize work as my first

objective by performing what is expected of me

and a challenging position sought with a

progressive firm where expert knowledge can be

exploited.

Skills/competence

Good communication skills

Selling skills

Paying attention to details

Good interpersonal skills

High levels of integrity

Smart appearance

Excellent customer service orientation

Ability to work under minimum

supervision

PROFILE

A dedicated and hardworking individual with

10 years experience in customer service, in

various fields like travel retail, general retail, banking, telecommunications, flexible

individual willing to learn new ideas, propelled

by general challenges the job has to offer.

Committed to paying attention to details.

EDUCATIONAL ATTAINMENT

MAKERERE UNIVERSITY/KAMPALA, UGANDA

Bachelors Degree in social sciences

2004-2007

St. Mary’s kitende

Secondary school, A”levels

Certificate (U.A.C.E)-2002-2004

Kampala, Uganda

St.Noah girls” School, Zana

O”Level certificate (1998-2002)

Kampala, Uganda

WORK HISTORY

BEAUTY CONSULTANT

PROCTOR & GAMBLE INTERNATIONAL OPERATION/ COTY INC INTERNATIONAL

Abu Dhabi Duty Free

Abu Dhabi International Airport

August 2014 to august 2020

In-charge of selling the company’s products in DFS shops.· Explains and demonstrate application of assigned products to prospective customers and persuades to buy the specific items.· Ensures that the stores have sufficient stock at all times by Organized ranks and shelves to maintain store/brands visual appeal, engage customers and promote specific merchandise brands Attends to customers' requirements and complaints with utmost courtesy and reports such to those concerned.·

Creates the favorable image for the company by being thoroughly knowledgeable about the products that we carry·

Achieving sales targets set each month by the senior sales management team and the team leads

Maintain organized, presentable products to drive continuous sales for the brands and company, most especially provide personalized service by consultatively suggesting products that meet customer needs.

Reports market activities and new product launch in the local market Our portfolio includes world renowned brands such as Marc Jacobs, Calvin Klein, Chloe, Gucci, Hugo Boss, Tiffany & Co, Bottega veneta, Roberto cavalla, Davidoff, Lacoste, Burberry .And as well as skincare brands such as Lancaster and philosophy skincare.

SALES ASSOCIATE

PARFOIS

ALSHAMIS HOLDINGS.

Abudhabi -marina mall October

August 2013-August 2014

Receiving of stocks from the warehouse and different shop locations and sending of daily sales reports to the office.

Promote, advise customers on different products while at the same time giving them excellent customer service to all customers and finally executing cash transactions at the till after closing the final sell with the customer.

TRAINING PROGRAMMES

Coty International Training for Skincare,

Cosmetic and Fragrances 2019- ITALY

Coty International Training for skincare

products and fragrances 2016-

NETHERLANDS.

Coty International Training for skincare

products and fragrances’ 2015-PRAGUE

Certificate in guidance and counseling,

Makerere University 2004-2007

Certificate in gender equality and equity for

development, makerere univesity2006-2007

Certificate in human rights development

Makerere University 2006-2007

AWARDS AND RECOGNITION

DFS Star- Long Service Awards 2019

Completion 5 years certificate in the company

DFS Star-certificate of service (DFS MIDDLE EAST)

As a BEAUTY CONSULTANT.

AUGUST 2014-AUGUST 2020

CONTACT INFO,

KANSIIME MONICA CYNTHIA

EMAIL;adhm57@r.postjobfree.com

ABUDHABI (NAVIGATE, TOURIST CLUB)

SHERWOOD BUILDING.

SALES ASSOCIATE

LIWA ENTERPRISES

LIWA STORES

July 2011-June 2013

Always offer an option for purchase to customers after offering different products

Promote, advise and advise customers purchase

Making sure changing rooms are neat and in order

Executing cash transactions at the till after.

Supervisor /customer service

STARTIMES UGANDA LIMITED

August 2010-May 2011

Supervising, managing staff at my branch and issuing weekly schedules.

Marketing and selling company products

Receipt of cash sales

Stock balancing on a daily basis

Ensure effective, timely service delivery to customers at all times and ensure customer friendly disposition at all times

Support clients by answering questions, solving problems, handling customers details qualification and provide digital support

Customer service/Reservation officer

METROPOLE HOTEL

Uganda/Kampala

July 2007-august 2008

Ensure effective and timely service delivery to customers at all times Ensure customer friendly disposition at all times· Making bookings for customers over the phone make reservations and in person

Ability to work and coordinate with others to achieve a common goal at all times

Receiving and handling of cash transactions.

REFFERENCES

AYAZ AHMED JASNAIK

Email;adhm57@r.postjobfree.com

+971*********

DUTY FREE ABUDHABI AIRPORT

MAXIME BEDEL

Email;adhm57@r.postjobfree.com

+971*********

COTY INC DUBAI.

Contact this candidate