Life Insurance Manager

SAMUEL JOEL P. GERONIMO

H Pasay City, M.M., Philippines * adhlxs@r.postjobfree.com

) +63-966-******* linkedin/samuel_geronimo

HUMAN RESOURCES MANAGER

Proactive, adaptable and conscientious HR professional with 10+ years of experience in the field Human Resources and Administration. Leverages exemplary communication and in-person meetings with senior management to establish presence and build a positive brand while fostering continuous employee engagement. Adept at working effectively to achieve goals both as a cross-functional team member and individual contributor.

PROFESSIONAL EXPERIENCE

JIGSAW BUSINESS CONSULTANCY INC. Parañaque City, M.M., Philippines

2019 – Present HUMAN RESOURCES AND ADMIN MANAGER

Oversee all HR and admin for all group companies that will affect operation of its businesses.

Championed the department in automation of different process by creating SOPs and injecting technology solutions that will increase productivity of every employee.

Ensured that company policies and procedures adhere to what is mandated by DOLE.

Willed the company in looking for personnel that will best fits company values does creating a much better working environment.

DANWAY LLC Dubai, U.A.E.

2010 – 2018 HUMAN RESOURCES GENERALIST

Implemented effective HR policies and procedure to ensure all practices are in compliance with UAE labor laws avoiding any fines and labor complaints.

Initiated successful integration of HRMS technology that eliminated much of the paper works, reduced the likelihood of human error and improved both employee, and manager self service.

Worked closely with section and general managers to develop a recruitment strategy that caters to their manpower requirements.

Ensure all employees are enrolled under company’s insurance scheme and life insurance while monitoring those needed to be deleted if exiting the company.

Processed insurance claims within the specified service level agreement.

Develop user friendly application and assessment forms to be used by the organization during staff recruitment and interviewing.

Increased retention rate above 90% by creating and maintaining a positive work environment.

Worked in partnership with HR Manager and HR Director to create, implement, and manage improved HR strategies, services, and programs to support the workforce during a downward trend and large-scale turnaround effort.

Maintained accurate calculations and deductions, changes and adjustments to salaries, and reimbursements in the payroll process.

Performed an end to end process from recruitment to onboarding of new employees.

Relayed important messages from management to employees via word of mouth, internal memos and bulletin notices.

Coordinated with insurer for the addition and deletion of an employee’s medical Insurance card, and life insurance and timely process of their medical claims.

GLOBE TELECOM Mandaluyong City, M.M., Philippines

2005 – 2009 BILLING SPECIALIST

Manage an effective participation in User’s Acceptance Testing (UAT) of assigned projects and effect 100% coverage of all areas of billing ensuring no major system flaw related to traffic and billing that would result to revenue lost or double billing and as well as customer complain upon cut-over to production or operation.

Lead group projects as assigned by the supervisor to improve the overall group process.

Timely process of request for payment of couriers and printing bureaus on the account payables provided thereof.

Optimized the efficiency of couriers and printing bureaus by examining their progress reports.

Consistently maintained a performance rating of 94% in the analysis and adjustments of in-house, regular and corporate accounts within the required service level agreement.

Organized and head sample bill checking to ensure accuracy before mass printing and releasing every bill run.

Serves as an escalation point for the billing issues/errors validated in the sample bills checking to the concerned groups for immediate resolution.

Analysis and investigation of billing errors for the accounts affected and prepares adjustment for timely and accurate posting within 3 days upon receipt thereof and before bill cut-off.

CHOWKING FOOD CORPORATION Manila City, M.M., Philippines

2004 – 2005 ASSISTANT STORE MANAGER

Helped run store’s daily operations to meet the objective of being the highest grossing store in the area of Ermita, Manila by ensuring that all staffs provide an exceptional customer service.

Coached and trained staffs on customer service skills, food & beverage knowledge, and health & safety standards.

Reduced overhead cost by 11% through tighter controls on overtime expenditures by effectively managing staff shifts.

Implemented a revised inventory system focused on storage conditions, and ordering forecast with commissary resulting to 4% decrease in losses incurred by food waste.

Monitored cashiers’ operations avoid any cash shortages.

EDUCATION

1999 – 2003 BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Major in Banking & Finance

Adamson University

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