Sales Manager
Resume:
LLOYD MITCHELL
Experienced Account Manager
OBJECTIVE
I’m excited to pursue my passion of providing excellent customer service and relationship building taking on a new adventure with a company with alignment of putting people first.
PROFILE
Detail-oriented account manager and inside sales/sales operations professional with over 10 years of experience building & retaining customer relationships within rapidly growing and evolving industries. Experienced in a wide range of business situations with excellent communication and interpersonal skills as well as the ability to navigate and adapt within fast paced and changing environments.
SOFTWARE SKILLS
Salesforce
Oracle Database
MS Power Point
MS Excel
MS Word
CONTACT
PHONE:
EMAIL:
adhlvu@r.postjobfree.com
ADDRESS:
3580 Mill Street
Eugene, OR 97405
LINKEDIN:
https://www.linkedin.com/in/lloyd-mitchell-6b658579/
Certifications:
Food Handlers Card
OLCC Permit – [Oregon Liquor Control Commissions]
SKILLS SUMARY
New Business Development
Customer Service
Revenue & Profit Growth
Strategic Business Planning
Customer Retention
Personnel Development
Contract Negotiation
Videography
Hospitality/Bartending
Area Ops Manager [Managed 4 Gym Clubs]
Certified Rideshare [Uber/Lyft – Food Delivery Services]
Small Business Owner
WORK EXPERIENCE
The Graduate Hotel Eugene, OR
Events Representative June 2019 – Present
Assisted with coordination of all weddings, conferences and private events. Maintained company standards for attendees by thoroughly preparing and managing meeting areas. Developed and implemented strategic plan to achieve customer satisfaction. Utilized customer service and communication skills while serving corporate partners at gatherings.
Symantec Corporation Eugene, OR
Sales Account Manager March 2007 – April 2018
Sr. Global Customer Service Rep
Directly interfaced with customers and prospects to generate and support revenue growth. Worked with Business Development, Sales Operations and Marketing to grow sector revenue and penetrate new accounts in territory. Maintained a company leading 94% customer conversion rate.
Managed the sales and purchasing process, and conducted sales calls and email outreach. Trained current and new colleagues to stay updated on all our internal requirements. Evaluated licensing requirements to determine customer needs, via email, phone support or WebEx.
JC Penny Eugene, OR
Sales Associate January 2006 – January 2007
Successfully assisted customers with product selections and purchases, and e-service transactions. Achieved weekly sales goals by cross selling and promoting additional products. Built rapport with customers by asking probing questions and utilizing effective listening skills. Multi-tasked between assignments and departments to assist in busy areas. Trained new employees on proper techniques and procedures. Collaborated with managers, team members, and vendors to achieve the company’s goals.
Worlds Away Project Brooklyn, NY
Production Designer March 2006 – September 2006
Coordinated set and prop design for all videos, commercials and movies. Served as on-site photographer, videographer and prop master.
EDUCATION
Citrus College
Sept. 1994 – June 1995
Visual and Performing Arts
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