Food Safety Store Manager

Curriculum Vitae

Julius Wanjohi Muchira

Address: Saudi Arabia, Riyadh

Mobile: 966-*********

Email: adhlv7@r.postjobfree.com:adhlv7@r.postjobfree.com

Iqama Number: 237-***-**** (Transferable)

Nationality: Kenya

Career Objective

To succeed in an environment of growth and excellence and a job which provides me job Satisfaction and self development and help me achieve personal as well as organization goals

ACADEMIC QUALIFICATION

Intermediate) Informal Sector Business Institute (2010)

Matriculation (G.C.S.E) Ofafa High School (2011)

COURSES:

Computer MS Word, Power Pint, Excel, And Access Diploma (6 Months)

Electronics Training Course From Samsung (1 Year)

Customer Service And Human Relation Diploma (6 Months)

Certifications:

Basic Food Safety training Al Shaya International trading Co.

Food safety Management Al Shaya International trading Co.

Supply Chain Management Al Shaya International trading Co

Achievements

Coffee Master At Starbucks Coffee Company

Barista Trainer

Team Leader Operation

Specialty Reserve Barista

PROFESSIONAL EXPERIENCE

AL Shaya International Trading Compay Riyadh :

Brand Name: Starbucks 02-02-2014 to Present

Designation: Store Manager.

Key Responsibilities: The Following are Key responsibilities.

Maintain sale record on daily basses and forward to management weekly.

Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Provides information by answering questions and requests.

ensure all operations adhere to the guidelines set forth by the Starbucks corporate offices

Participate in daily operations, such as banking, providing customer service, cleaning, and assisting customers with complaints

Assist baristas during busy times and provide coaching and training on a daily basis

Ensure every customer leaves the coffee shop satisfied and ready to return again

Ordering, scheduling and hiring

Create and maintain a positive work environment; engage the hearts and minds of your team and develop their skills

Check details of orders processed completed and in stock

Make weekly monthly and yearly reports regarding sale service and business development.

Planning Delivery schedule

Making sure supplier have enough stock to maintain demand.

Overseeing the ordering and packaging process.

Kenya Airport Parking Service:

Designation: Accountant:

Years of Service: (2 years) (2011-2012)

Key Responsibilities: The Following are Key responsibilities.

Helping to develop and implement a customer service policy for an entire organization.

Provides financial information to management by researching and analyzing accounting data; preparing reports.

Prepares asset, liability, and capital account entries by compiling and analyzing account information.

Documents financial transactions by entering account information.

Recommends financial actions by analyzing accounting options.

Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.

Substantiates financial transactions by auditing documents.

Maintains accounting controls by preparing and recommending policies and procedures.

Guides accounting clerical staff by coordinating activities and answering questions.

Reconciles financial discrepancies by collecting and analyzing account information.

Secures financial information by completing database backups.

Maintains financial security by following internal controls.

Prepares payments by verifying documentation, and requesting disbursements.

Answers accounting procedure questions by researching and interpreting accounting policy and regulations.

Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.

Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.

Maintains customer confidence and protects operations by keeping financial information confidential

Horizon Contact Center

Designation: Customer Service Representative

Years of Service: (1 years) (2012-2013)

Key Responsibilities: The Following are Key responsibilities.

Responsible for Quality Check over inbound department.

Front office operations prompt handling customer complaints & training staff.

Maintaining the quality and awareness of order issues with the help of the feedbacks from the higher management and client profile were included in my normal routine work.

Complex problem solving and the ability to engage critical thinking skills will be required as well as the ability to actively listen and interpret concisely.

Coordinates production of printed materials and prepress or printing services with customer's requirements.

Handling and resolving customer complaints, or special orders via mail or phone.

REFERENCE

Will be furnished upon request

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