adhlum@r.postjobfree.com 917-***-**** www.linkedIn.com/in/markaidangriffin

Business Strategy & Delivery Executive

Sales & pre-Sales experience in a solution consulting environment. Strategy development for Financial Service companies embarking on their digital transformation journey. Change and transformation champion with strong communication and interpersonal skills. Fintech Innovator working on industry standards & best practices to provide consumer transparency & security while also integrating innovative technologies within legacy environments. Visionary management leader with demonstrated success in leveraging IT and business experience to drive and manage complex, mission-critical projects and implement automation and re-engineering across financial and operations arenas. Collaborative problem solver with a proven track record of helping companies take advantage of leading-edge innovation. Expertise in:

Management Consulting Change & Project Management Strategic Initiatives Digital Transformation Cloud Migration Client onBoarding Senior Stakeholder Management Payments Regulatory Compliance Service Line Management

PROFESSIONAL EXPERIENCE

Capgemini, New York, NY

Director in Financial Services

(01/2019-Present)

The Clearing House (TCH) - Engagement Lead on Open Banking Utility

●Drove stakeholder consensus across 10 Tier 1 US Consumer Banks for Industry consumer consent management

●Developed key strategic framework and full functional and business requirements for the creation of a central utility and corresponding service models; including registration and assessment (risk), onboarding of third parties, consumer consent and token management, API management and security protocols (OAuth2.0/OIDC)

●Defined architectural solutions and potential approaches to enable the transformation of the entire industry towards open banking

●Conducted vendor benchmarking and interview for selection of fintech onboarding and registration platforms

●Advisor for Payments Tokenization & Cloud Hosting strategy

ANZ Bank – Service Lifecycle Management

●Led a corporate payments service management & business service catalog program

●Created a business service catalog integrated with firm’s configuration management database (CMDB) across both consumer & wholesale banking clients transaction journeys.

Goldman Sachs Bank – Digital Transformation

●Global Transaction Banking business strategy & implementation planning.

●New technology build beginning with client onboarding, KYC/AML, payments & lending services to enable complete digital onboarding & service execution.

IBM, New York, NY

Associate Partner in Automation for Financial Services

(2016 – 2018)

Responsible for process automation for financial markets and insurance clients. Owned pre-sales and delivery implementation. Responded to RFPs, priced deals, and completed contract negotiations. Client point of contact for program delivery and business development.

●Program delivery lead for team of 20+ analysts and developers for Hyperion integrated planning and forecasting tool for CFO across multiple lines of business for leading property and casualty, and banking Fortune 100 firm. Shortened budget window, increasing time for analysis, leveraging common component structures and reducing future maintenance and code complexity.

●Uncovered robust use cases for achieving process efficiencies through automation at Insurance call center. Delivered shortened call times, resulting in positive ROI in < 1 year using BPM and leveraging robotics and cognitive automation.

●Transformed finance operations across controllers, risk, compliance and operation functions for a mid-tier investment bank. Used combination of business process outsourcing, automation and standing up of automation CoE. Forecasted impact bottom line $40M + over 3 years.

●Developed and led process workshops, educating clients on various automation tool sets, including RPA, ODM, OCR, ML and NL.

Deutsche Bank, New York, NY (2009 - 2016)

VP COO Fixed Income & Loans Operations

(2015 – 2016)

Directed global high-impact strategic initiatives from conception to final execution and solution development to increase profitability. Orchestrated corrective action based on cost and headcount reporting. Owned all hiring and releases for a global organization of 1,000+ employees.

●Executed strategic programs across front and middle-office platforms that delivered $10M savings per year, including reduction of Bloomberg usage and costs.

●Led regulatory program to evidence compliance to FINRA/SEC rules (Finra rule 2232/SEA10-b, 2231, SEC rule 15c2-8) for confirms, statements and prospectuses, involving extensive process mapping of Client onboarding systems and processes. Delivered +$3M savings per year onto a private Cloud hosted system.

●Owned business reviews of operating metrics and risks with a management team, ensuring root cause analysis was thoroughly investigated to remediate future occurrences.

VP Global Head of Business Engineering Team for Debt Operations

(2013 – 2015)

Global Head of business engineers and analysts working with data architects and line managers to execute on key initiatives to positively impact costs, complexity, errors, and straight through processing rates. Partnered with Business Heads of FX, Loans and Commodities, Derivatives, Bonds, and Repos business lines to positively impact Profit & Loss while also mitigating operational risk

●Completed front-to-back initiatives, improving STP rates and collaborated with the architecture team to automate, reducing infrastructure and processing costs. All functions in scope from client on boarding, trade capture, sales support, trade services, settlements, clearing and funding through to financial reporting.

●Defined engagement and governance model, ensuring global consistency and transparency on program deliveries. Set team objectives, ensuring alignment to product lines and front office goals. Collaborated with senior management, setting strategy and budget for project implementation

●Completed and presented multiple business cases to illustrate healthy ROI, securing funding.

VP Transaction Expense Management

(2009 –2013)

Managed implementation and delivery of vendor system that integrated with trade transaction repository to calculate fees and store and update all vendor and exchange rate sheets.

●Developed central data repository for the independent calculation and validation of trading costs across multi-asset classes, enabling trading desks to proactively manage costs.

●Saved $35M for Broker Dealer business as direct result of central data repository by negotiating preferred Broker rates and using MI to determine optimal routing of discretionary equities flow to maximize benefits of maker/taker model on US cash exchanges.

●Re-designed and automated invoice reconciliation process, saving significant FTE hours as well as increasing accuracy.

Citigroup, New York, NY

Senior Vice President – Expense Management

(2008 –2009)

Created revised business process model for reporting and reconciling of all brokerage invoices. Delivered reports to trading desks to empower traders to influence expense lines by intelligent trade routing.

●Implemented OTC derivatives brokerage system that completely re-structured internal control process for controlling and paying brokerage fees.

●Leveraged MI reports to impact more efficient trader behavior, leading to $60M in saves.

Lehman Brothers, New York, NY Vice President – Expense Management

(2006 –2008)

Managed global group of business analysts (12) in development of internal system for trade capture and fee calculation and validation to more accurately report on and control variable expense lines. Expanded variable cost coverage to all firm products (approx. $800M in annualized costs). Serviced product controllers in Equities, Fixed Income and Prime Services as well as front-office trading desks.

●Served as lead contact person with Senior Management, determining deliverables, budgets and prioritization.

●Directed creation of a controlled processing environment, ensuring system readiness via creation of on-line dashboard and heat-map.

●Project managed creation of a data management initiative, creating dashboard reporting on major lines for CAOs.

ADDITIONAL RELEVANT EXPERIENCE

New York Stock Exchange, New York, NY

Director – Regulation Technology Group for Trade Surveillance and Hybrid Market Rollout

Education

Bachelor of Business Studies (BBS), Finance, Honors Dublin City University (DCU), Dublin, Ireland

PMI Agile Certified Practitioner - ACI

Technical SKILLS

●All Microsoft Office Applications

●BPM

●Hyperion Brio, Essbase, Business Objects and Oracle Financial and Business Intelligence Applications

●UML and related UML modeling tools such as Rational Rose Suite, Visio and Erwin

●IBM Cognitive & Design thinking badge accreditation

●Archimate Enterprise Architecture modeling tool

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