RESUME
NARESH THAPA
Al Bassam, Deira, Dubai,
UNITED ARAB EMIRATES
Call @ +971-**-*******
adhlsm@r.postjobfree.com
PERSONAL DETAILS
Gender : Male
Date of Birth : 11 September 1986
Marital Status : Single
Languages Known : English and Hindi
Nationality : Indian
EDUCATION DETAILS
Bachelor Degree from IGNOU.
Post Metric from Punjab School Education Board.
Metric from Punjab School Education Board.
Computer Diploma
CAREER OBJECTIVE:
Looking for a challenging, competitive working environment where my knowledge and skills can be shared with others and vice versa so my analytical, interpersonal and problem-solving skills can be enhanced.
Seeking a challenging position to utilize my skill and abilities in areas of marketing & Business development which offers a professional growth while being resourceful, innovative and flexible.
A career that enables me to explore my functional talent and aptitude in the best possible way to build Team Work & Motivation in members to attain the goal of the organization.
PERSONAL STRENGTH:
An experienced Manager with a Demonstrated history of working with the leading brands like Vivo Mobiles, Plati India Pvt. Ltd, Bharti-Wal-Mart, Spice Hotspot Retails and Subhiksha Retails.
Over 14years of experience in Sales, Retail, Operation and Marketing.
Able to provide high quality performance target achievements in given time.
Able to operate all Store and Market Operations.
Very Honest, Dedicated, Loyal and Hardworking.
Innovative and eager to learn and a good Team player.
Always trying to think of a way to lead in performance and meet Company Goals.
PROFESSIONAL EXPERIENCE
Designation : Area VBA Manager
Company : Vivo Mobile
Duration : October-2017 to September-2020
Products : Mobile, Exclusive Stores and Accessories.
JOB RESPONSIBILITIES
Handling the Team of 18 Team Leaders, 2 Trainers and 176 Promoters along with the Channel of 266 dealers.
Handling the area of Ludhiana and its outer along with 4 Main Distributors.
Helps to detail, design, and implement marketing plans for each product or service being offered
Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and other professionals to implement strategies across multiple channel.
Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc.
Answers questions from clients about product and service benefits.
Maintains excellent relationships with clients through superior customer service.
Tracks sales data and works to meet quotas or sales team goals
Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance
Creates and presents regular performance reports for managers and executives
Helps to interview, hire, manage, and direct members of the company's marketing and sales teams
Assigns specific employees to market and sales projects or client accounts as needed
Implements and adheres to company policies and procedures
Attends trade shows and travels to meet clients as needed
PROFESSIONAL EXPERIENCE
Designation : Operation Manager
Company : Plati India Pvt. Ltd.
Duration : October-2014 to September-2017
Products : Alloy and Tyre
JOB RESPONSIBILITIES
Handling Team of 108 Dealers across Punjab and 12 Associates and 2 Drivers.
Handling Day to Day Market Operations by appointing new dealers.
Achieving targets by doing Marketing for sales in Corporate.
Complete & analyze Store stock to sales to space allocation tool to ensure that inventory placement maximizes sales opportunities.
Handling retailers complaints and getting customer feedback for the improvement.
Market based activities and cross promotions with neighborhood retail outlets.
Ensure availability of minimum required stock / minimum inventory level in the store.
Ensure that market operations and administration is as per the set standards / procedure.
Achievement of sales and profitability targets of the Market.
PROFESSIONAL EXPERIENCE
Designation : Sales Team Lead
Company : Bharti- Wal-Mart (Compaq Hyper Market)
Duration : October-2009 to September-2014
Products : Consumer Electronics Goods, FMCG, Meat, Fruit & Vegetables
JOB RESPONSIBILITIES
Handling Team of 21 Associates and 2 Team Leaders
Handling Day to Day store operations
Achieve assigned store P&L objectives by maximizing profits and minimizing controllable expenses.
Ensuring no theft in the store which gives low Shrink.
Complete & analyze Store stock to sales to space allocation tool to ensure that inventory placement maximizes sales opportunities.
Training, development and retention of the manpower in Department.
Market based activities and cross promotions with neighborhood retail outlets.
MIS reports on walk-in, sales, conversions, resolution etc.
Ensure availability of minimum required stock /minimum inventory level in the store.
Ensure that stores operations and administration is as per the set standards / procedure.
Achievement of sales and profitability targets of the store.
PROFESSIONAL EXPERIENCE
Designation : Sales Executive
Company : Spice Hotspot
Duration : August-2007 to September-2009
Products : Mobiles and Mobile Accessories
.
JOB RESPONSIBILITIES
Handling Day to Day store operations
Daily maintain petty cash book.
Maintain Visual Merchandising, upkeep and hygiene standards
Complete & analyze Store stock to sales to space allocation tool to ensure that inventory placement maximizes sales opportunities.
Achieve assigned store P&L objectives by maximizing profits and minimizing controllable expenses
Motivating the team to achieve the sales targets, ensuring excellence in new age customer service standards, Handling customer complaints and getting customer feedback for the improvement
Daily maintain petty cash book.
Reports on walk-in, sales, conversions, resolution etc.
PROFESSIONAL EXPERIENCE
Designation : Telecom Supervisor
Company : Subhiksha Trading Services ltd.
Duration : June -2006 to July-2007
Products : Mobiles, Mobile Accessories and Electronics Goods.
JOB RESPONSIBILITIES
Handling Day to day store operations.
Daily maintain petty cash book.
Entry in software daily base update.
Maintain Visual Merchandising, upkeep and hygiene standards
Achieving targets on walk-ins, sales.
Motivating the team to achieve the sales targets, ensuring excellence in new age customer service standards, Handling customer complaints and getting customer feedback for the improvement.
Ensure availability of minimum required stock / minimum inventory level in the store.
Achievement of sales and profitability targets of the store.
SKILLS
● Retail Management.
● Operation Management.
● Manpower Operation Management.
● Sales Management.
● Productivity tracking of manpower
● Customer Service Management.
● Strong Presentation Skills
OVERVIEW
Building consumer preference and drive volumes, identifying & developing new streams of revenue growth and maintain relationships with channel partners to achieve referrals business.
An effective communicator with excellent relationship building and interpersonal skills, strong analytical, problem solving & organizational abilities .Possess a flexible & detail oriented attitude.
I sincerely hope that my application will receive your kind attention and I am most excited to get an opportunity for an interview and Work with this Esteemed Company.
NARESH THAPA