248-***-**** Ankur Acharya adhlc8@r.postjobfree.com

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ANKUR ACHARYA

adhlc8@r.postjobfree.com 109 Banyan Creek Pl, Apex NC 27539 248-***-**** Strengths:

• Experience in building and launching products (inception->dev->GTM->support)

• Define and track OKRs to drive feature adoption, user acquisition and retention.

• Define user personas and compelling UX to support role-based workflows.

• Conceptualize, negotiate and prioritize core product competencies.

• Identify potential challenges and risks. Promptly communicate. Collaborate.

• Clearly communicate technical nuances to business stakeholders.

• Influence cross functional teams with data analyses and presentation skills. Professional Experience

NetApp Inc., Durham, NC Product Manager ’19-Present

• Create and prioritize product roadmap for storage products and data management tools.

• Create requirements for best-in-class feature sets for data deduplication, compression, encryption and IOPS designed for the data center, edge and cloud.

• Drive requirements to delivery of ONTAP Scale-Out NAS integrations for data performance, management, security, and protection.

• Define integration points with cloud service providers, hypervisor vendors and security application providers to deliver solutions for data provisioning, cloning, backup and recovery.

• Define acceptance criteria for product integrations, introduce new features and enhancements.

• Lead cross-functional meetings with engineering, UX, testing teams to define, monitor and track progress of deliverables.

• Complete ownership of delivering security and data protection features: Key Management, NetApp Volume Encryption, FPolicy and VScan.

• Define Ransomware detection and remediation solution with Snapshots, DataEntropy and UBA.

• Implement a partner self-validation program to manage product interoperability.

• Author user guides, sales battlecards, training materials and code release artifacts.

• Ideate and manage delivery of OAuth 2.0 support and Multi-Factor Authentication for data management tools.

• Document best practices for implementing Zero Trust Architecture in ONTAP hardening guide.

• Assist in the buy-build-partner analyses and provide inputs to a Partnership Steering Committee.

• Analyze NIST, FedRAMP and FIPS updates, identify gaps, prioritize and manage requirements.

• Analyze and document requirements for AI powered data discovery and compliance tool.

• Define requirements for Analytics Dashboard to indicate data security posture and metrics.

• Selected in the NetApp Global Privacy Champion Program to understand and lead the privacy readiness of NetApp products and services.

• Identify inefficiencies in the quote to sales process and conduct PRC and Product Structure Readiness Review to implement pricing and workflow changes and cut delays.

• Define, track and report feature adoption metrics to executive teams in QBRs. 248-***-**** Ankur Acharya adhlc8@r.postjobfree.com 2

IBM Inc., Durham, NC Product Manager ‘15 – ‘18

• Lead strategy and delivery of product roadmap for MaaS360 – IBM’s best SaaS product.

• Own, define and deliver requirements for Identity Management, RBAC, Productivity and Compliance features across mobile and web platforms.

• Conduct competitive analyses to identify and hone distinct product competencies.

• Analyze booking data for expanding user acquisition channels, create collaterals for business partnerships.

• Plan and manage agile development sprints. Create wireframes; write user stories, epics & functional specifications; communicate technical specs with development and testing teams. Manage timely execution and delivery using agile best practices.

• Interview customers & partners to collect product feedback, identify customer pain points.

• Increase product engagement by defining user personas and improving workflows.

• Groom product backlog and prioritize product features per user and business needs.

• Analyze user acquisition channels, create collaterals for product marketing campaigns.

• End to end ownership of Device Management Productivity and Compliance features across all platforms – iOS, Android, Windows, web.

• Define product enhancements and updates via customer interviews, market analyses and OEM partnerships (Apple iOS, Google Android, Microsoft Windows, Samsung KNOX).

• Analyze GDPR requirements, validate with legal counsel, conduct gap analyses, define technical and operational measures required for product compliance, manage development.

• Assist in creation and data governance policies for SOC 2, ISO 27000, NIST 800-53, FedRAMP compliance and certification. (Data archiving, retention, access, controls.)

• Work with customers to identify their cloud journey and help them prioritize across graceful degradation and progressive enhancement of features, applications, products and services from conventional siloed infrastructure to distributed cloud environments.

• Present product functionality and roadmap to industry analysts (Gartner, Forrester, IDC etc.)

• Enable IBM Cloud customers to shape their enterprise strategy to develop, test, connect, run, and manage mobile apps in the cloud. Technical Sales, developer advocacy, product evangelism.

• Integrate existing enterprise apps with security, analytics, QA and OTA app distribution in cloud environments using IBM BlueMix microservices architecture.

• Define reference architectures, establish best practices, and digital transformation for enterprise mobility leveraging hybrid cloud SaaS model.

• Manage global teams to lead the design and delivery of MobileFirst and MaaS360 enhancements and updates.

• Present as individual and panelist at tech conferences, seminars and CIO summits. MetLife Inc., Cary, NC Lead Business Systems Analyst ‘14–‘15

• Drive mobility adoption across BUs via lean methodologies, user-centric PoC development and presenting value proposition to global C-level executives. 248-***-**** Ankur Acharya adhlc8@r.postjobfree.com 3

• Integrate SSO and scale it across apps-per-country in a shared-service model with application IT teams.

• Provide thought leadership with focus on data & application security and dynamic prioritizing of user experience, privacy and operational efficiency.

• Accurately and effectively translate business requirements into technical designs for MetLife’s global mobile application portfolio.

• Liaise with business partners, devs, UX team, marketing, vendors and service providers.

• Develop high fidelity wireframes, style-guides and mobile simulations of screen designs, data flows and workflows using iRise and Axure.

• Secure sign, publish and manage 27 applications in Google Play and Apple App Store.

• Lead cross functional teams to ensure timely completion of project deliverables.

• Contribute to the development of user guides, reference manuals, training materials and code release artifacts.

HTC Global Services Inc., Troy, MI Technical Consultant ‘10–‘14

• Co-Founded and grew Mobility CoE combining product and service offerings.

• Develop white-labeled native (ObjectiveC/Swift) and hybrid (jQueryMobile /phonegap /angular) iOS apps for publishing and automotive customers.

• Collaborate and contribute to the open source mobile app dev framework (KME).

• Create custom hybrid mobile applications using MarkLogic, mongoDB and SQLite.

• Collaborate with Executive Leadership to execute global pre-sales efforts. eVitamins Inc., Shelby Twp, MI Software Dev (Intern) Summer 2009

• Developed an order processing application to shorten order processing times.

• Optimized queries and stored procedures to automatically backorder supplies. Convergys, Gurgaon, India Member Technical Staff II ’05 – ‘06

• Provided technical support to enterprise customers of Microsoft Windows & Servers.

• Authored technical articles and knowledge base guides for support solutions. Education:

• Oakland University, Rochester, MI 2009

Master of Science in Software Engineering and Information Technology GPA: 3.7/4.0

• University of Rajasthan, Jaipur, India 2005

Bachelor of Engineering, Electronics and Communication Engineering GPA: 3.3/4.0

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