CONTACT

Mobile:

+91-963*******

EMAIL:

adhlb6@r.postjobfree.com

SKILLS

MS Word

MS Excel

MS PowerPoint

HTML

Java

Animoto

Canva

Animaker

ZenKart Catlog Backend

STRENGHS

Management

Team Work

Lead A Team

Strong Work Ethics

Urge For Exploring New Things

Creative Mind

Problem Solving

Optimistic Behavior

Can Work Under Pressure

Willingness to Learn New Things

Ready For Challenges

Hard Working

LANGUAGES

English, Marathi, Hindi

HOBBIES

Reading

Embroidery

Listening To Music

Travelling

Browsing

CALISTA ALEX LOPES

ECOMMERCE EXECUTIVE

Why You Should Hire Me?

I Am Very Focused Towards The Objective And Purpose Of My Job. Giving 100% And Being Loyal To The Work Is What I Believe In. I Have Worked In A Team And Also Had The Opportunity Of Being As Team Leader. From Doing Collective Work To Single Handedly Managing It, I Have Experienced It All. If You Are Looking For Somebody To Look After Your Catalog, Manage Your Work, Organize It, Research Online, Look After Your Daily Social Media Postings Or Anything That Is New, Exciting And You Have A Vision For It Then HIRE ME!

EDUCATION

School - Nazareth Convent High School

SSC 2012 Marks – 87.68%

College – Bhausaheb Vartak Polytechnic

Diploma in Computer Engineering 2015 Marks - 82%

WORK EXPERIENCE

Harry Fashion LLP

(Customer Support Executive) : 2015-2017

Handling Multiple Sites

Attending Customer Queries

Resolving Complains

Responding To Customers Via Chat Process

Understanding Customer Change and Conveying Them To Concerned Department

Mailing Customers About The Orders

Sending Reminders

Coordinating With Teams To Ship The Orders In Time

Mailing The Courier Company

Checking The Delivery Status

Mailing the Customers If The Order Was Undelivered Due To Customers Absence.

Providing Valid Documentation And Corresponding With The Representatives Of Payment Gateway Companies To Clear Chargebacks.

Suggesting Modification Considering The Nature Of Complaints.

(Ecommerce Executive) : 2017-2020

Uploading Products On Multiple Websites Daily.

Writing New Description For Every Product

Listing Products In Their Respective Category

Adding The Right Attributes

Checking Daily Mails And Updating The Sheet

Researching And Suggesting About Trending Products

Maintaining The Daily Target

Implementing Changes on Website Suggested By Different Teams

Coordinating With The Graphics Team For Pictures

Uploading Daily Content On Social Media (Facebook, Pinterest, Instagram, Twitter, Tumblr, Youtube)

Creating Social Media Content and Videos Using Graphic Designer Tools

Checking Testimonials Daily Because Customer Feedback Matters

Interviewing Candidates For Team

Training The Candidates

Providing Products To Photograph And Upload On Social Media

Scheduling NewsLetters

Checking The Work Done By Team Members

Listening And Implementing The Practical Suggestions Given By The Team Members

Researching Online To Keep Up With The Trends

PERSONAL DATA

Birth Date : 01 October 1996

Gender : Female

Address : Vasai (W)

Nationality : Indian

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