AHMED YOUSRI MOHAMMED

MOB: 002***********

Nationality: Egyptian

Birth date: 12/9/1982

adhl8x@r.postjobfree.com

OBJECTIVE:

Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives.

EXPERINCE:

01/05/2020 – Present

Sales& Marketing Manager

Stella Di Mare Beach Hotel &Spa

Sharm El Sheikh

Egypt

Sales& Marketing Manager

30/09/2015 -20/02/2020

Sealine Beach Resort&Spa

Katara Hospitality

Marwab Hotels&Resorts Group

Re-opening Experience

Qatar.

Al Messila Collection Resort &Spa

Katara Hospitality by Marriott.

Marwab Hotels&Resorts Group

opening Experience

Qatar.

Banana Island By Anantara

Katara Hospitality

Re-opening Experience

Qatar

Strong relation with travels& tourism agencies in:

Asian market.

CIS countries Russia, Ukraine, Moldova, Armenia, Kazakhstan, Georgia, Belarus…

GCC Market

Middle East Market.

Some tourism agencies in Europe.

develop a sales strategy to achieve organizational sales goals and revenues

set individual sales targets with sales team

delegate responsibility for customer accounts to sales personnel

co-ordinate sales action plans for individual salespeople

oversee the activities and performance of the sales team

ensure sales team have the necessary resources to perform properly

monitor the achievement of sales objectives by the sales team

liaise with other company functions to ensure achievement of sales objectives

evaluate performance of sales staff

provide feedback, support and coaching to the sales team

plan and direct sales team training

assist with the development of sales presentations and proposals

develop online sales platforms

co-ordinate and monitor online sales activity

investigate lost sales and customer accounts

track, collate and interpret sales figures

forecast annual, quarterly and monthly sales revenue

generate timely sales reports

develop pricing schedules and rates

formulate sales policies and procedures

help prepare budgets

control expenses and monitor budgets

maintain inventory control

conduct market research and competitor and customer analysis

analyze data to identify sales opportunities

develop promotional ideas and material

attend trade meetings and industry conventions

cultivate effective business relationships with executive decision makers in key accounts

Achievements:

WINNER OF 2017 African Middle East Awards -Luxury Resort of the year

winner 2018 world luxury hotel awards

winner 2018 ISO 22000 Certified

winner 2018 Asian lifestyle tourism awards the best honey moon destination

Winner 2018 Global Luxury Awards- the best family resort of the year.

sales & marketing Manager:

Hilton Dubai, Jumeriah Resort

DUBAI

(6/2012—9/2015)

Prepares Sales Reports and annual Sales & Marketing Plan

Creates an effective Sales Programs that will increase awareness and positive perception of the Hotel, its activities, culinary services, and personnel.

Knowledge of travel industry, current market trends and economic factors

Ability to access, understand and accurately input information using a moderately complex computer system.

Assist Managing Director in preparation of the marketing, advertising, sales plans, programs and annual budget; manages within approved plans and budgets

Develop rates, group sales deployment strategies through review of competitive data, demand analysis and mix management.

Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.

Ability to stand and move throughout the hotel property and continuously perform essential job functions.

Develop awareness and reputation of the hotel and the brand in the local community

Direct and manage all group, transient, and banquet sales activities to maximize revenue for the hotel.

Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.

Perform other duties as assigned.

May participate in Manager on Duty Program

Assistant sales Manager:

Saadiyat Rotana Resort&Villas

Abu Dhabi

(04/2010 - 02/2012)

Supervise the activities of sales representatives and team to meet sales target

Participate in the interviewing, hiring, and training of sales staff

Address issues bordering on pricing, delivery of goods/services, and resolution of customer complaints

Oversee the stocking and inventory of goods to ensure timely supply of order

Ensure the welfare of employees, and that their concerns are noted and addressed

Maintain an updated knowledge of company’s goals, vision, and values to ensure appropriate prioritizing

Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets

Perform administrative tasks of transaction recording, filing, and inventory

Maintain contact with clients to create a good working relationship that fosters increased sales and customer base

Assist sales managers in the planning and organization of periodic sales meetings

Monitor the performance of sales staff to spot work areas that require improvement

Recommend and implement training programs for sales reps and team to improve their work efficiency

Dress up professionally according to company’s requirements

Display and explain company products/services to potential clients to influence purchase

Ensure adherence to the work policies, ethics and regulations of a firm.

Sales Executive:

Four Seasons Resort

Sharm El Sheikh

(12/2008-01/2010)

Understand customer needs and offer solutions and support

Organize and coordinate sales representative’s schedules

Research potential leads from business directories, web searches, or digital resources

Recruit, hire, and train new sales representatives

Receive and report on all sales leads

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions

Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics

Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals

EX First Lieutenant in coast guard / Egyptian army

(4/2006—10/2008)

Close protection, training from the army, special force

Training with un nations force (peace keeping force)

Education:

Skills:

Faculty of law (2005)

Certificate in administrative work (2009)

Certificate in Microsoft office programmers' (2010)

Experience in all aspects of planning and implementing sales strategy

technical sales skills

business&Revenue development

experience in customer relationship management

knowledge of market research

experience in managing and directing a sales team

relevant product and industry knowledge

solid understanding of digital sales platforms

Experience with relevant software applications

Time management skills

Leadership skills

Continuous learning skills

Persistent self motivation

Knowledge of buyers psychology

Perfect communication& negotiation skills.

Training :

Close protection, training from the army.

Leadership skills/Technical behavioral skill

First AID treatment certificate training in the army and certificate from Qatar.

(from RITZ CARLTON HOTEL, valid till 29/8/2019).

Customer service

Report writing

Interrogation

Risk management, training.

Firefighting training/Rescue at army and work

Laws and legislation knowledge local occupational safety

Port- airport security training

Safety committee

Well versed with Emergency plan

Incident/Accident investigation

Computer Skills:

Microsoft office programs (word- Excel- PowerPoint-Net-IT)

Opera, OAT, Outlook Mail.

Proficiency in leveraging social media, networks and related monitoring tools face book, twitter …. est

Language :

English: Excellent

Arabic: mother tongue

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