Manager Sales

Clientele Advisor

Address: Apt ****, A.S.B. Tower, Silicon Oasis, Dubai Mob: 971-********* E-mail: adhl7n@r.postjobfree.com I’m an enthusiastic, client-oriented, fashion sales professional. A team player with over 10 years of experience in the field of fashion retail and with a proven track record. My role in a nutshell: is to enhance my brand’s reputation while exceeding sales’ targets consistently. I strongly believe that a top salesman should be brand-oriented and customer-focused. EXPERIENCE

Fendi (LVMH)

Senior Client Advisor: Nov 2011-May 2020

Visual Merchandiser: Jan 2012-Nov 2014

- Engage in upselling, cross selling and multiple selling for all Product category.

- Provide Customer feedback on Products, especially newly Launched products

- Strengthen customer Relations and nurture LOYAL Fendi Customers base, implementing appropriate CRM tools.

- Maintain proper Visual Merchandising according to Company guide lines.

- Maintain a fine balance between demand and supply through optimum inventory and sales management

- Ensuring that VM items are maintained as per brand standards

- Compiling various store related reports

- Enhancing brand perception by updating client records and making courtesy calls to clients on their special days

- Scheduling staff rosters according to management and seasonal demands

- Supervise general store maintenance periodically Saks Fifth Avenue (Chalhoub Group)

Office Administrator: Jan 2008-OCT 2011

- Coordinating meetings of shareholders, general managers and VIP clients

- Preparing duty schedules of all office employees

- Handling all office correspondence

- Supervising the upkeep of all meeting rooms and scheduling training sessions as per requirements

- Liaise with the HR department for interviews and other legal documentation for company employees

EDMOND MCHALL

Coming together is a beginning; keeping together is progress; working together is success!

- Edward e. hale

EXPERIENCE

BNKE SOLUTIONS PVT LTD - 2004 to 2008

Voice & Accent Trainer/Quality Coach

Senior Customer Executive/ Junior Customer Executive

- Telephone Etiquette Training. -Hearing and listening skills

- Preparing feed back of quality scores. - Quality check on UK and USA Outbound processes

- Processing invoices to international clients. -Mentoring junior associates on voice modulation

- Pronunciation skill training as per contractual requirements

- Top salesperson for the 1st

quarter

2020 ( exotic leather Iconic )

- Award for best initiative, values

and ideas at Fendi 2015

- Award for top Client Advisor at

Fendi 2012 & 2013

- Leader of campaign 118 Trades at

BNKE Solutions 2006

- Certificate for outbound calling

and quality verification (UK&USA)

- Various accolades at high school

level for swimming, basketball and

cricket.

ACHIEVEMENTS

Business Administration and HRM:

Academic College of London - Dubai

Higher Secondary:St Mary’s –

Calcutta,India

Secondary School:Loyola High School –

Calcutta,India

Primary to Pre-Secondary Education

St Mary’s - Calcutta

EDUCATION

REFERENCES

Mustafa Yehya: Manager (Fendi,Dubai)- 050*******

Nazila Alavi: Retail Manager ( Fendi, Dubai)- 055******* Hamilton Fernandez-F&B Manager (Rove Hotels,Dubai)- 056*******

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