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MARIA RONA ALMELOR SILVESTRE

#**A Dagupan Street, Brgy. Mariblo, San Francisco Del Monte, Quezon City Mobile No. 099*-*******

Home Tel. No. 02-7-7928269

SUMMARY:

• I am an internal audit executive with 17 years of operational, financial, and compliance auditing experience, including 15 years in leadership roles.

• Proven results establishing, organizing and managing an internal audit department while successfully meeting deadlines, quality standards, budgets and maintaining relationships with senior management.

• A track record of identifying financial, operational and compliance related control weaknesses and formulating recommendations to improve the company’s control environment.

• Strong technical knowledge of the Institute of Internal Auditors’ International Standards for the Professional Practice of Internal Auditing and Code of Ethics.

• Extensive experience in the restaurant and manufacturing industries. PROFESSIONAL EXPERIENCES:

Max’s Group, Inc. (A Publicly Listed Company) Makati City Internal Audit Head (Assigned to Global Max Services Pte.Ltd.) July 2019 to present

(Brands Covered: Max’s Restaurant, Yellow Cab, Pancake House, Krispy Kreme, Dencio’s, Teriyaki Boy, Sizzlin’ Steak, Jamba Juice, Maple, NoBia, Max’s Corner Bakery)

• Direct the Internal Audit Department of the largest casual dining restaurant company in the Philippines. Report directly to the Audit Committee of the Board of Directors.

• Developed the organization’s Internal Audit Risk Assessment based on the COSO Internal Control Framework.

• Designed and implemented the organization’s risk-based Internal Audit Plan.

• Present the audit plan and audit results to the Audit Committee of the Board of Directors.

• Continually identify activities subject to audit coverage and assess the degree of risk inherent in the activity in conjunction with the Internal Audit Risk Assessment.

• Lead and evaluate Internal Audit staff and resources.

• Advise operations and corporate functions regarding the adequacy of policy, procedures and appropriate controls.

• Research technical internal audit and accounting issues and updates.

• Manage the Internal Audit Department budget.

• Perform investigations and special projects at the request of senior management and the Audit Committee.

• Redesigned the audit report format and audit rating system.

• Implemented a post-audit survey of audit clients to gauge customer satisfaction.

• Developed a uniform system of electronic workpapers and documentation.

• Implemented a process of continuous monitoring of audit findings. 2

Max’s Group, Inc. (A Publicly Listed Company) Makati City Internal Audit Manager (Assigned to Global Max Services Pte.Ltd.) September 2015 to June 2019

(Brands Covered: Max’s Restaurant, Yellow Cab, Pancake House, Krispy Kreme, Dencio’s, Teriyaki Boy, Sizzlin’ Steak, Jamba Juice, Maple, NoBia, Max’s Corner Bakery)

• Managed the entire audit assignment process for Head Office and Commissary support units, including detailed planning of audit assignments, audit testing, and reporting in accordance with internal auditing standards.

• Supervised the documentation of audit findings and drafts audit reports, ensuring that audit issues are communicated and resolved as early as possible.

• Reported significant findings which could adversely affect the Company’s assets and/or reputation.

• Supported Internal Audit Head in managing relationships with the Audit Committee, Senior Management, employees, and outsourced auditors.

• Assisted the Internal Audit Head in establishing the audit universe, risk assessment, annual audit plan, and departmental budget.

• Managed feedback processes and follow-up of reported audit findings.

• Performed ad hoc projects as requested.

• Assisted the Internal Audit Head in formulating and writing departmental policies and procedures in accordance with professional internal auditing standards to ensure operational efficiency and effectiveness of individual audits and personnel

• Performed research, e.g. into new audit techniques, and made recommendations for improvements to IA systems, reporting etc.

• Assisted the Internal Audit Head in presenting audit reports to the Audit Committee. Pancake House, Inc. (A Publicly Listed Company) Makati City Internal Audit Manager December 2013 to August 2015

(Brands Covered: Pancake House, Dencio’s, Teriyaki Boy, Sizzlin’ Pepper Steak, Le Coeur De France, The Chicken Rice Shop, Yellow Cab, and Maple )

• Prepared and revised the Annual Audit Plan for brands such as; Pancake House, Maple, The Chicken Rice Shop, Dencio’s, Teriyaki Boy, Sizzlin’ Pepper Steak, Le Coeur De France, and Yellow Cab, subject for review by the Senior Audit Manager, before presenting it to the Chairman & CEO, and Audit Committee for approval.

• Prepared Departmental Budget, subject for review by the Senior Audit Manager, before presenting it to the Chairman & CEO, and Audit Committee for approval.

• Supervised the audit activities of the Internal Audit Department, particularly audit of Pancake House, Maple, The Chicken Rice Shop, Le Coeur De France, and Yellow Cab store operations, and approved their issuance.

• Approved issuance of audit reports containing urgent issues that need to be acted upon immediately, as needed.

• Discussed audit results to Department Heads, Chief Operating Officers, Chief Finance Officer, as well as to other Company Directors concerned, when needed.

• Presented audit results and recommendations to the Chairman & CEO, and Audit Committee as needed.

• Provided appropriate training programs to direct reports to enhance their competencies and skills, and continuous improvement of the quality of audit services.

• Approved reimbursements, cash advances, and subsequent liquidation reports, in relation to their audit assignments.

3

Pancake House, Inc. (A Publicly Listed Company) Makati City Internal Audit Assistant Manager June 2010 to November 2013

(Brands Covered: Pancake House, Dencio’s, Teriyaki Boy, Sizzlin’ Pepper Steak, Le Coeur De France, The Chicken Rice Shop, Yellow Cab, and Maple )

• Supervised and/or performed implementation of operational audits, and special projects of the group of companies with the end-view of adding value to the companies’ operations.

• Provided recommendations during formulation of or improvement of policies and procedures to safeguard Group assets.

• Assisted Senior Internal Audit Manager in the development of annual audit plan and preparation of department budget.

• Identified key risk areas, documented the business process, and solicited inputs from audit customers..

• Presented and communicated audit results to management.

• Conducted follow-up audits to measure outcome of corrective actions taken.

• Conducted ad-hoc audits at the request of management. Pancake House, Inc. (A Publicly Listed Company) Makati City Internal Audit Supervisor July 2007 to May 2010

(Brands Covered: Pancake House, Dencio’s, Teriyaki Boy, Sizzlin’ Pepper Steak, and Le Coeur De France)

• Participated in the financial due diligence audit prior to acquisition of Le Couer De France.

• Supervised the team of auditors during actual fieldwork (out of town and out of the country).

• Assigned project tasks to staff auditors.

• Assisted the Audit Manager in reviewing the output of Audit Officers and Assistants.

• Prepared oral and written reports of audit findings and recommendations for corrective actions and operational improvements.

• Developed training programs for newly hired staff and ensure that a flexible framework was in place to allow for professional growth and timely completion of assigned audits Pancake House, Inc. (A Publicly Listed Company) Makati City Internal Audit Officer July 2005 to June 2007

(Brands Covered: Pancake House, Maple, Dencio’s, Teriyaki Boy, and Sizzlin’ Pepper Steak)

• Participated in the financial due diligence audit prior to acquisition of Teriyaki Boy.

• Participated in the pre-implementation of Inventory Management System (IMS).

• Performed audits of franchise stores, to ensure compliance with the provisions of the franchise agreement.

• Performed operations, compliance, and financial audits of company-owned and joint venture stores, and commissaries.

• Investigated material discrepancies that arise during the engagement.

• Assisted in the process of evaluating the adequacy and effectiveness of internal controls.

• Executed audit procedures in accordance with audit programs, and prepared work papers to support the findings.

• Prepared written report of audit findings and presented the results to Store Operations Team through issuance of audit report and/or notice of default, explaining the findings and encouraging implementations of audit recommendations.

• Assisted in the audit planning of specific engagement, including determining scope, techniques, timetable, within time constraints approved by the Audit Manager. 4

Pancake House, Inc. (A Publicly Listed Company) Makati City Internal Audit Assistant September 2003 to June 2005

(Brands Covered: Pancake House and Dencio’s)

• Participated in the financial due diligence audit prior to acquisition of Dencio’s.

• Assisted in the audits of franchise stores, to ensure compliance with the provisions of the franchise agreement.

• Assisted in the operations, compliance, and financial audits of company-owned and joint venture stores, and commissaries.

• Investigated material discrepancies that arise during the engagement.

• Assisted in the process of evaluating the adequacy and effectiveness of internal controls.

• Executed audit procedures in accordance with audit programs, and prepared work papers to support the findings.

Avid Sales Corporation Makati City

Internal Auditor June 2003 to August 2003

• Performed operational audit for all branches, including the warehouse,

• Prepared reports/results for the team lead focusing on merchandise inventory variances, as well as cash overages and shortages.

• Observed and conducted investigations based on the audit results.

• Examined all related documents regarding the in and out flow of merchandise.

• Performed other duties as assigned.

The Better Business Linkages, Inc. Quezon City

Accounting Supervisor March 1999 to April 2003

• Prepared financial statements.

• Prepared and computed income tax payments.

• Handled complaints of employees regarding statutory remittances (SSS, BIR, etc.).

• Monitored collection activities and analyzed payment patterns to anticipate delinquencies.

• Prepared governmental reportorial reports and requirements. The Better Business Linkages, Inc. Quezon City

Administrative Assistant November 1998 to February 1999

• Prepared timekeeping and statutory reports.

• Handled labor-related problems.

• Assisted in manning, staffing, and training of employees.

• Prepared memorandum for administrative sanctions. EDUCATION:

• Bachelor of Science in Accountancy, Polytechnic University of the Philippines, 1994 to 1998

• High School, Our Lady of Lourdes Academy, Quezon, 1990 to 1994

• Elementary, Tagkawayan Central Elementary School, Quezon, 1985 to 1990 5

PROFESSIONAL MEMBERSHIP/ ACHIEVEMENT:

• Member, Institute of Internal Auditors

• Certified Internal Auditor (CIA) Part 2 Passer, September 29, 2017

• Certified Internal Auditor (CIA) Part 1 Passer, November 27, 2019 TRAININGS & SEMINARS ATTENDED:

Conducted by Institute of Internal Auditors – Philippines:

• Re-focusing Internal Audit Online CAE forum, May 29, 2020

• The Challenges of Continuous Auditing and its Benefits, May 27, 2020

• Auditing Grants, Donations, and Aids, May 27, 2020

• GTAG 101 Series: Business Continuity Management (GTAG 10), May 18, 2020

• How to Assess Engagement Plan During Quarantine, May 13, 2020

• Internal Audit: After the Quarantine Period, May 11, 2020

• Top Focus for EHS Planning for COVID and Beyond, May 4, 2020

• Top Risks in Conducting Remote Audit in Uncertain Times, April 28, 2020

• IA Top Priorities in Disaster Recovery & Business Continuity Program, April 22, 2020

• Certification in Risk Management Assurance (CRMA) Seminar Series, March 7 to April 5, 2020

• CAE Forum, February 28, 2020

• Audit of Outsourced Functions, January 23, 2020

• Risk Summit, September 6, 2019

• Certified Internal Auditor (CIA) Certification Seminar Series, August 10 to October 29, 2019

• Responding to Fraud Risk: Exploring Where Internal Auditing Stands, November 23, 2018

• Assessing Risk Ensuring Internal Audit Value, October 6 & 13, 2018

• Tools and Techniques for Internal Audit Manager, July 25-28, 2018

• Improving Cooperation Between Internal Audit and External Audit, May 18, 2018

• How to Conduct Ethical Audit, May 4, 2018

• Building an Effective Privacy Compliance Program, August 31 & September 1, 2017

• Primer on Sustainability, Reporting, May 12, 2017

• Updates on International Professional Practice Framework (IPPF) for Internal Auditing, May 5, 2017

• Fundamentals of IT Auditing, June 15-16, 2017

• Determining Key Risk Indicator for Effective Audit Analytics, February 18-19, 2016

• Certified Internal Auditor (CIA) Certification Seminar Series, August 2016 to December 2016

• Auditors’ Role in Risk Management Process, December 16-17, 2016

• Risk-Based Audit Methodology, October 2012

• Best Practices in Information Technology Audit, June 18-19, 2009

• Writing Better Audit Reports, June 29-30, 2007

• Fraud and Investigation, February 24 & March 3, 2007 Conducted by Max’s Group, Inc. (MGI) University for Leadership Academy Level 3 (Batch 2)

• Balanced Scorecard for Leadership Academy Level 3, October 26, 2017

• Managing Human Capital, June 5-8, 2017

• Organizational Culture, March 24, 2017

• Leadership Trust, February 9, 2017

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• 7 Habits for Highly Effective Managers, December 13-14, 2016

• Project Management, December 6-8, 2016

• Lean Six Sigma Yellow Belt, December 2, 2016

• Organizational Change Management, November 15-16, 2016

• Organizational Design, October 3 & 5, 2016

PERSONAL BACKGROUND:

Date of Birth: July 16, 1978

Place of Birth: Manila

Civil Status: Single

Reference Available Upon Request

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