Sales Manager

JOHN GARCIA

Nationality: Colombian

Residence Location: Dubai – UAE

Mobile: +971-**-*******

Email:adhl0h@r.postjobfree.com

Visa Status: Employment

Driving license: valid UAE

Date Of Birth : 17 – October – 1988

Languages: English,Spanish,Portuguese

Professional summary

Skilled retail sales associate who can provide high quality and successful retail sales support in a fast paced work environment. Proficient at assisting costumers and responding to enquirers, opening and closing the cash register, computing and processing transactions. Specialized at maintaining detailed product knowledge and sales, business development & products promotions. PROFESSIONAL EXPERIENCE

Suitsupply

Brand ambassador

Mall of the Emirates

September 2018 to present

Responsibilities

x Offering the best and authentic service

x Creating great business relations with our clients x Keeping VIP and costumers informed about new collections x Coordinating and follow ups on expected shipments, reporting to Retail Management x Process POS (Point of Sale) purchases

Kering S. A.

GUCCI The Dubai Mall Flagship store

Brand ambassador

December 2014 till November 2017

Responsibilities:

x Ensure high levels of customer satisfaction through excellent sales service x Assess customers needs and provide assistance and information on product features x Follow and achieve department sales goals on a monthly, quarterly and yearly basis x “Go the extra mile to drive sales

x Comply with inventory control procedures

x Process POS (Point of Sale) purchases

x Suggest ways to improve sales

IHG (International Hotels Group)

Crowne Plaza (Chamas, Brazilian Steak House - Dubai) Public Relations

July 2013 till October 2014

Responsibilities:

x Dealing with VIP customers

x Planning publicity as well as organizing promotional events for companies, families or big groups x Organizing promotional event such as press conferences, open days, exhibitions, tours and visits x Providing clients with information about new promotional opportunities x Commissioning or undertaking relevant marketing research JA Resorts And Hotel

Ocean View Hotel (Fogo Vivo, Brazilian Steak House - Dubai) Supervisor

December 2012 till June 2013

Responsibilities:

x Monitoring staff to ensure a great productivity and fair environment in the restaurant x Act as a first point of contact for inquiries regarding events at the hotel x Create and maintain professional liaison with vendors and suppliers x Deal with complaints and suggestions to set hospital policy and procedures BME Baqer Mohebi Enterprises

Emirates Towers (Dubai)

Sales Associate

Tobacco Division (La Casa Del Habano)

March 2011 till September 2012

Responsibilities:

x Selling and providing a personalized experience in the world of the cigars x giving costumers the latest news about cigar events in the region x Creating great business relations with our clients SOFT SKILLS

● Communication

● Active listening

● Leadership

● Adaptability

● Teamwork

● Problem solving

HARD SKILLS

● Data entry

● MS Office

● MS Excel

● Product knowledge

● Customer needs analysis

● Cashier skills

● Business Development

ACADEMIC INFORMATION

University

Corporacion Universitaria Autonoma de Nariño

Cali – Colombia

Social Communication (June – 2008 July – 2009)

Completed 3 semesters out of 5

ADDITIONAL TRAINING AND CERTIFICATIONS

CENTRO CULTURAL COLOMBO AMERICANO

Cali – Colombia

English Adult Program (May – 2005 November - 2007) REFERENCES

Edsel Agustin - CRM Manager

CELINE The Dubai Mall flagship store, fashion avenue Contact: 050*******

Artem Basargin - senior brand ambassador

GUCCI The Dubai Mall Flagship store, fashion avenue Contact: 050*******

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