Attention:
Department of Human Resources
From:
Erick Ruiz
adhkyl@r.postjobfree.com
Re:
… Position
I would like to express my sincere interest for the ….
For further details about my work history and qualifications, please review my resume enclosed. I hope to hear from you soon and have the opportunity to be considered for an interview.
Here is a brief summary of my education and skills:
Bachelor’s Degree on Business
Bachelor’s Degree on Computers Sciences
Bilingual in written and verbal Spanish
18 years of management experience that includes:
Supervising implement new products
Training and development of people
Marketing strategies and events
Sincerely,
Erick Ruiz
ERICK RUIZ
14523 Firmona Ave, Lawndale, CA 90260
Cell: 310-***-****, Email: adhkyl@r.postjobfree.com
CORE ABILITIES
20 years of restaurant management & business administration practice
Sales & costumer service expertise
Budget & financial oversight proficiency
Proficient in hiring, training & managing supervisors & line-staff
Motivational leader
Resourceful problem solver
Bilingual – English & Spanish (written & verbal skills)
Skilled in data & software applications
EMPLOYMENT EXPERIENCE
General Manager Trainee 2/2019 – 2/2020
Corner Bakery Cafe
Supervising the day to day operations
Daily inventories
Labor laws and sales
Safety and Security and food safety
Marketing
Ordering
Catering sales/Supervising/Production
Training
Hospitality Manager 5/2018 – 12/2018
PF Chang Restaurant/ Lax
Supervising the day to day operations
Daily inventories
Labor laws and sales
Safety and Security and food safety
Supervise servants, bartender’s, busser and hostess
Schedules of personal
Marketing
General Manager 4/1999 – 9/2017
McDonald’s Corporation
•Experienced with restoring and supervising the day to day operations of 18 restaurants that were under-performance to ensure higher standards
•Performed restaurant walk-through to assess cleanliness and preparedness at the beginning and ends of shifts & ensured that restaurant-maintained food quality and safety in accordance to McDonald’s Corporation & health department standards
•In charged of hiring, orienting, training, evaluating, & terminating personnel of 65 employees per store
•Supervised employees’ front-line and back-line work to ensure compliance with company’s policies & procedures
•In control of restaurants’ procedures including food sales, customer and food service delivery & orders, received shipments, inventory & stocking, & addressed costumers’ concerns & complaints
•Completed opening and closing procedures, schedules, and bank deposits
•In charge of Profit and Loss (P & L), in control of bottom line, and gained return investment
•Consistently exceeded daily, weekly, and monthly sales target while maintain cost down detailing sales trends & forecasts
•Accountable for tracking business plans & monitored restaurant’s budget, cashflow, & modifications via revenues & expenditures
•Organized outreach efforts via career/job fairs, & spokesperson to maximize restaurant’s visibility
RECOGNITION & ACTIVITIES
Increased stores sales by $300k per year 2008 – 2017
Accomplished positive customer service counts for 20 months consecutively at various store locations 2011 -2015
Received store performance and achievement awards 2010, 2012, 2015 & 2016
Led fundraise events & sponsorship at Carson High School 2016 – 2017
Recognized for 15 fundraises in 11 different Torrance schools 2010
EDUCATION
Bachelor of Arts Degree, 1993
Business Management & Business Administration
Hamburger University - McDonald’s Corporation, Illinois, CH
Associate of Arts Degree, 1988
Computer Science & Computer Programming
Instituto Nacional De Computación, Guatemala
Referencies available upon request