Director of Engineering, Project Manager & Director of Facilities

TYLER T. ONO

**-*** **** **

Aiea, Hawaii *****

Cell: 808-***-****

SUMMARY OF SKILLS

Dedicated team player with the ability to exercise prudent judgment in decision-making. A leader, fast learner, enthusiastic, and positive with the ability to give 100% and inspire subordinates and associates to the same level of performance. 20 years experience as an owner representative Construction Project Manager, and Facilities Director. WORK EXPERIENCE

Brookfield Properties -

Operations Manager

Honolulu, HI

Ala Moana Mall, Ala Moana Building, Ala Moana Pacfic Center, Ala Moana One and Park Lane May 2020 to Present

Overall accountability for the operations of the Ala Moana Center. The Operations Manager has a thorough understanding of (and ability to manage) mechanical systems, construction practices, preventative maintenance and government regulations. This position requires a comprehensive understanding of operations methods and understands the need to increase profitability and will keep common area costs under control. This individual administers the physical operations of the center, oversees general and preventative property maintenance, construction coordination, public safety, housekeeping and other contracted services. This position is also responsible for forecasting property expenses, managing capital projects, preparing operational reports, assisting with specialty leasing. Supervise and administer all "deal-driven" tenant and landlord construction, as well as C Apex projects for any given fiscal year; be able to leverage knowledge of the property to assist Tenant Coordination.

Project Management- with as-built conditions, available utilities, and any known constraints. Review Tenant (or Landlord) work drawings, including MEP/FP plans, enforcing the execution of LL approved plans during tenant build-out. Effectively build and maintain relationships with mall team, and all external contacts, including (but not limited to) vendors, suppliers tenants contractors, contracted services, local authorities, local code officials etc. Effectively manage vendors through a thorough understanding of all applicable service or maintenance contracts, maintain open communication with vendors through regular meetings. Administer all required insurance certificates, and invoicing. Day to day operation- Oversee and responsible of all types of maintenance & renovation repairs. Assignments include demolition, cleaning and renovation to vacant units, emergency repairs for occupied units and buildings, routine and preventative maintenance work as scheduling based or priority. Maintain all inventory, order, orders, RFP, install into systems and ensure all technicians charge out materials.

Chief Engineer

Hilton Grand Vacations

12/2019-5/2020

Develop and execute the strategic initiative for the Engineering department and make adjustments to the operations in order to meet the strategic goals and interest of Resort Operations • Develop clear goals and ensure that policies and guidance are in place to clearly define responsibilities, processes, delegations, and decision-making powers for goal achievement • Maintain compliance with organizational, business, and financial regulations • Conduct consistent walk-throughs of each resort tower to visually assess the physical structure(s) of the building • Determine the level of safety, efficient maintenance, and operation of all mechanical, electrical, HVAC systems and any other related equipment • Assign routine maintenance tasks on public spaces, meeting rooms, guest rooms, outlets, back-of-house spaces and grounds • Assign and verify completion with all Maintenance Technicians of all repairs, replacement, and renovation projects to offices and employee work areas • Ensure that the property's emergency preparedness and safety awareness plans are updated and current at all times • Lead Team Members in completing their assigned functions scheduling outputs • Routinely inspect units and common areas to ensure they are in compliance with QA and safety standards • Monitor guest requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellence in service • Maintain an accurate inventory of operating supplies, ensure that proper purchasing procedures are followed to maintain an adequate supply, and ensure all assets of the department, equipment, supplies, and storage are properly locked and secured • Develop and maintain human resource management practices that are executed by direct reports which include recruitment, performance management, and corrective action in partnership with the HR Business Partner • Maintain relationships, contracts, compliance and interface issues with the operation's business supporters and suppliers to ensure business needs and financial responsibilities are handled in a timely manner • Develop and manage the financial spending of the operations as it relates to the established annual budget and make recommendations based on data to achieve financial sustainability. Coordinate and manage all CIP renovations and development with in HGV properties.

Vice President & Senior Facilities Manager

Central Pacific Bank

2/2019 – 12/2019

Administers the Bank's real estate strategy related to assigned bank properties, consisting of commercial office buildings, with retail and office space, Operations Center, stand-alone & in-store branch bank facilities. The Senior Facilities Manager is responsible for managing the design, planning, construction and maintenance of equipment, machinery, buildings and bank branches. The position plans, budgets and schedules facility alternations, renovations, expansion, and relocations of personnel, including all project cost management of furniture & equipment, direction of internal labor, and management of labor, materials and other related costs. Oversees the coordination of building space allocation and layout, communication coordination (including network/telephones), and department/division expansion and compression. Plans budgets and schedules of facility modifications, including cost estimates related to: Architectural and Engineering fees and reimbursable(s); Develop construction costs for all aspects of building construction trades (i.e., electrical, mechanical, plumbing, specialized electrical, roofing, etc.); Develop furniture & equipment costs by working with various bank vendors for bank standard furniture and bank equipment; Prepares miscellaneous expense costs, including but not limited to: signage, check writing/customer queue stands, teller work bins, glass door decals, window treatments, ADA and FDIC regulatory signage, etc. Coordinates general contractor and subcontractors with CPB's (owner) subcontractors to allow for proper coordination & timing of work given the overall project schedule. This includes modular vault vendor, security vendor, specialized electrical vendor, signage vendor, etc. Coordinates all Bank divisions/departments during all phases of projects, including working with Community Banking, Deposit Operations, Compliance, Security, Legal, Information Technology Systems, etc. Initiates and coordinates effective execution of maintenance & preventive maintenance programs for Bank facilities and equipment, including the preparation, review and execution of contract documents for facilities equipment, including HVAC, electrical systems, roofing & waterproofing, pest control, landscaping and irrigation. Manages and assesses receipt of all orders as specified and processed. Must be familiar with and be able to solicit the Division's Request For Proposal procedures, utilizing manage servicing contracts for Bank facilities, including service contracts and specifications that meet all compliance standards for: Janitorial; Air Conditioning; Landscape maintenance; Plant rental; Pest control; Bank vault and safe equipment; Security courier; Parking management. Assists with the development and oversees coordination and adherence of the annual Properties Capital Budget. Supervise internal staffing, as necessary, pending various projects and assignments. Routinely supervise Mechanical Repairperson in the day-to-day operations to ensure efficient and productive completion of work requests. Provide clear and concise direction to staff in both verbal and written form. Review and execute contracts relating to branch construction and renovations as required to procure and engage architects & consultants, contractors, and bank vendors, for the timely and cost effective completion of retail banking and administrative capital improvement projects. Project Management - Solicits bids for renovations and new build outs. Works with Architects on developing the scope of work. Assist in the design process, bid documents and permit sets. Manage the projects with the general contractor Manager, answer all RFI’s, reviews all change orders, approve submittals, lead OAC meetings and completes punch list with the GC. Inspects construction and installation processes for contract compliance and approves requests for payment, as appropriate

FCH Enterprises INC

Director Of Engineering & Project Manager

Zippy’s Restaurant, Food Solutions International, Pomaika’I Ballrooms A Catering Experience, Napoleon’s Bakery

Director Of Engineering & Project Manager

11/2012-2/2019

Manage every aspect for over 45 properties (24 Zippy’s Restaurants, a USDA food plant Food Solutions International, A Bakery plant Napoleon’s Bakery, A Catering Experience, Pomaika’i Ballrooms, Germaine’s Luau, shopping centers, Commercial buildings and residential buildings (50 total commercial kitchens) all owner operated) responsible for all day today operation and preventive maintenance for electrical, plumbing, painting, carpentry, kitchen equipment, heavy cleaning, landscape, and HVAC systems. Working through a detailed work order system, also prepare documents to put out tenders for service and prevented maintenance contractors, for all trades.

Project management, creating and maintaining scope of work with all other departments in FCH and budgets, supervising and coordinating work of contractors; working closely with Architects and Engineers.

Investigating availability and suitability of options for new premises; Calculating and comparing costs for required goods or services to achieve maximum value for money; planning for future development in line with strategic business objectives; liaising with tenants of commercial properties and work directly with the property managers; ensuring the building meets health and safety requirements; checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies; coordinating and leading one or more teams to cover various areas of responsibility; using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement; responding appropriately to emergencies or urgent issues as they arise. Also Planning- At the beginning of a project, prepares a plan that details the steps required, and then calculates the material costs and personnel needed to complete the project. Prepares a timeline to show when each stage must be completed if the final deadline is to be met. Determines the permits necessary and ensures that they are obtained. Reviews the budget for the project and prepares a detailed plan to allocate the funds by stage or by labor, materials and contingencies. Negotiating-

With vendors and suppliers to obtain the best price and delivery schedule. Solicit bids from several suppliers before making a decision. If subcontractors are needed, selecting them and negotiating the terms of there contracts.

Revising-

Construction projects do not always progress according to schedule. Bad weather, delays in receiving supplies, accidents, and building inspectors who are behind schedule can play havoc with the initial plan. In these cases, may revise the schedule as needed, reordering tasks or assignments so that the final deadline can still be met. Budget revisions might also be needed, especially if schedule changes are going to require additional manpower or overtime. Preparing reports for superiors or clients. Items typically included in these reports include cost overruns, workplace injuries, change orders, submittals and issues with trade unions or the causes of construction delays. Other reports that might be needed include incident reports if a worker is injured. Some managers prepare the reports themselves, while others furnish the data to a staff member who prepares the report. State Of Hawaii - Department of Human Services

Hawaii Public Housing Authority

Project Manager GCMS Manager

10/2002-11/2012

Oversee and responsible of all types of maintenance & renovation repairs. Construction is planned, implemented and inspected daily to complete in a timely manner for three Public housing projects (1000units). Assignments include demolition, cleaning and renovation to vacant units, emergency repairs for occupied units and buildings, routine and preventative maintenance work as scheduling permits. Conduct Annual Unit Inspections (AUI’s), Vacant Unit Inspections, Site & Dwelling Inspections (REAC) and inspection of work done by Carpenters, Painters, Electricians, Plumbers and Labor force.

Read blue prints to ensure all quality of electrical, plumbing and structure is performed accordingly. Also work with Property and resident managers to ensure coordination between contractors and owners are on schedule.

Train and supervise newly hired Building Maintenance Worker II. Provide training and guidance to newly hired General Construction Maintenance Supervisor. Communicate effectively between Manager, Supervisor and BMW-II to readily make decisions concerning work plans. Also responsible for supervision, inspection and decision making in the absence of the Supervisor. Activities include emergency and overtime work that involves the health and safety issues at our three project sites. Project one consists of thirty-five buildings three hundred sixty four units, ten offices and one community center. Project two consists of nineteen buildings and one hundred fifty two units. Project three consists of twenty-eight buildings, two hundred twenty one units, four offices and one community center. Plans, schedules and budget determines the proper utilization of Building Maintenance Workers I and Helpers, Carpenters, Plumbers, Painters, Truck drivers, General Labors I and II personnel based on priority and urgency through work order procedure. Assignments including Inspects and reviewing daily work in progress and completed assignments in accordance with acceptable work and safety standards and practices Monitors employees’ work attendance and job performance and provide counseling as required. Demonstrates and instructs proper work and safety procedures to subordinates. Also provide “On- The-Job” training and instructions for employees as needed. Document information from work activities to schedule and plan for upcoming fiscal year based on budget. Make recommendations in developing the Asset Management Unit’s annual maintenance work plan, preventive maintenance procedures and future maintenance program concerns based on prior year cost and budget.

Make repairs and purchases for routine and emergencies following State’s Procurement procedures. Properly fill out requisitions for ordering of supplies. Also must go over the State price list when looking for any products on the DAGS price list. Authorized to use the State’s “P” card to make purchases for maintenance items as well as for emergency and other repair work. Project Management- Works with all other departments to create the scope of work and budget. Coordinates with the Architect to create a bid set to send out to prospective General Contractors. Solicit bids, awards and turns in permit set to DPP. Manages the project through out the duration of the schedule set forward by the GC. Reviews all FRI’s and Change orders. Maintains the schedule and budget with the GC until the project is complete. Schematic, design, bid and build experience.

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