Career Objective To obtain a leadership position within the company that utilizes my existing skill set while allowing the opportunity for career development and growth.

Education Purdue University – West Lafayette, Indiana

Bachelor of Science Organizational Leadership and Supervision

Completed: December 16, 2001

Major GPA: 3.46 Cumulative GPA: 2.97

Special Skills Successfully completed several leadership and supervision classes such as: Human Resources, Applied Leadership, Training Methods, Innovation and Creativity in the Workplace, Occupational Health and Safety, Team Development, Conflict Management, Labor and Management Issues, Leadership Philosophy, Management of Change, and Conference Leadership. Successfully demonstrated leadership and communication skills in previous management positions. Possess strong client and communication skills.

Successfully completed numerous computer classes and obtained skill and proficiency in: Microsoft Windows 95, 98, NT 4.0, 2000, XP, Microsoft Office Suite 97, 2000, 2003, SAP and MS Exchange Admin.

Achievements 2018 - Safety Account of the Year

2018 - Completed 3-week Leaders 301 course designed for promoting into Regional Leadership role

2016 - Driver Dedicated Account of the Year

2015 - Account Manager of the Year

2014 - Account of the Year

2012 - Promotion to a larger start up account in Seymour, IN

2007 - Promotion from Account Manger I to Account Manager II

2003 - Microsoft Office Specialist (MOS) for Outlook.

2003 - Electronic Data Systems - Employee of the Month for October.

2001 - Semester Honors from Purdue University: Spring and Fall.

2000 - U.S. Department of Labor – Completion of 30-hour OSHA training course in Industry Safety/Health.

Work Experience

07/2020 - Present US Xpress, Inc. – Transportation Manager II

Manage 145 drivers for the Wal-Mart DC #6074 as well as manage 2 logistics planners, 8 operations supervisors and an account specialist

Full P&L responsibility including forecasting and analysis

Manages all aspects (e.g., resolving complaints, reviews, payroll, home time, terminations) related to drivers and office employees and ensure all company policies & procedures are adhered to

Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements

Actively engages with necessary USX departments (e.g. billing, recruiting, etc.) to ensure smooth operation for the dedicated account

Reviews all credit collection and aging reports to increase cash flow

Ensures equipment and drivers are in place to successfully achieve an on-time service goal of 99.5% to meet the demands of the customer

Analyzes volume figures to forecast surges in business

Manages all aspects of document control as it relates to the account

Ensures all fleet maintenance programs are current on tractors and trailers

09/2006 – 07/2020 JB Hunt Transport, Inc. – Account Manager II

Manage up to 54 drivers on multiple accounts as well as having managed 1 logistics coordinator and 3 salaried operations supervisors for our Pet Supplies Plus Account and an administrative assistant for Quaker Oats

Oversee and coordinate freight delivery process to meet customer goals and expectations

Implement and direct safety campaigns for both local and regional fleets

Responsible for providing P&L forecasting and analysis monthly to ensure all financial aspects of the account are accurately accounted for

Utilize workforce to maximize equipment and time use which results in effectively driving out cost by providing more turns per piece of equipment

Provide Key Performance Indicators for our customer so that our financial performance is competitive with one-way rates

Responsible for the quality of service and fulfillment of customer requirements for emergency freight coverage

Supervised the account to comply with the FMCSA rules and regulations as well as being compliant with Federal and State laws.

Drive out cost by pairing head hauls with close proximity back hauls thus eliminating empty miles

Responsible for leading team meetings and driver round tables

Responsible for training new hires for either local or OTR driving position

08/2005 - 08/2006 Harman/Becker Automotive Systems - Operations Supervisor

Promoted and maintained a safe and productive environment within the department.

Implemented 5S practices on both production lines and sustained the practices effectively.

Helped eliminate wasted material by changing the length requirements for litz wires on base speakers.

Responsible for leading team meetings for scrap reduction and increasing product throughput.

Responsible for interviewing and training new hires for a production line environment.

Effectively utilized JIT and lean manufacturing principles resulting in a more organized system of supplying parts to the production lines.

Ran both productions lines with an efficiency score of over 100% on a monthly basis.

Reduced internal cost by eliminating wasted manpower and combining jobs on the line while still maintaining optimal throughput.

Responsible for the quality and fulfillment of customer requirements for mid-range speakers by effectively utilizing employees, materials, and equipment.

Supervised department to comply with the local Carpenter’s Union labor agreement.

12/2002 - 8/2005 Electronic Data Systems - Helpdesk Coordinator

Provide continuous training on software/hardware updates, implementation and maintenance.

Produce fast resolutions to technical computer questions/hardware issues for users.

Troubleshoot and assist end users with Windows 2000, XP and numerous corporate programs.

Create monthly statistical reports and documentation on software usage for management and users.

Create/Modify/Delete user accounts, grant access through User Manager and Active Directory.

05/2002 - 11/2002 DaimlerChrysler Corporation- Operations Supervisor Department 5801

Promoted and maintained a safe and productive environment within the department.

Implemented new salvage process for previously scrapped parts resulting in cost savings.

Helped introduce and implement IQPs into the department while maintaining a steady process flow and scheduling system using JIT and lean principles.

Effectively conducted meetings and presentations regarding the implementation of new products for 2004 model year.

Reduced internal cost by utilizing ongoing scrap reduction tools.

Responsible for the quality and fulfillment of customer requirements for valve bodies and pumps by effectively utilizing employees, materials, and equipment.

Supervised department to comply with the local and national UAW labor agreements.

05/2001 - 8/2001 Pearson Education – Operations Supervisor C.A.R.S. Department

Designated team assignments and manpower based on customer orders from day to day in a non-union shop.

Promoted and maintain a safe and productive environment within the department.

Coordinated entire outsourcing project for the C.A.R.S. Department.

Implemented new processes on assembly lines to reduce wasted motion and promote a more robust product flow.

Communicated on a regular basis to departmental employees regarding appropriate metrics and product shipment deadlines.

05/2000 - 8/2000 DaimlerChrysler Corporation – Operations Supervisor Department 8100

Served summer internship as a line supervisor.

Handled several managerial roles such as time sheets, payroll, job assignments, and overtime.

Supervise department to comply with the local and national UAW labor agreements.

Delegated proper direction to line workers and fulfilled shipment schedules.

References Available upon request

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