Alissa Requier

** ****** ********

St. Albert, AB

780-***-**** - Personal Cellular

Personal Email: adhkub@r.postjobfree.com

Dear Sir / Ma’am,

I am writing in response to your vacancy. As my resume will illustrate, I have expertise when dealing with customers, challenges, opportunities, and creatively developed strategies and a strong dedication to continuous improvement, client service excellence, maintain credibility and networking relationships to achieve results.

I have experience in training and development, I have assisted with the development of various programs including, but not limited to, Occupational Health & Safety Programs. All these experiences have developed my analytical, communication, and leadership skills that are necessary in a team-oriented environment. Throughout my professional career I have developed and maintained ongoing client relations, and demonstrated credibility when providing expert advice and direction.

Further, I have spent the last few years in various positions that have capitalized on my ability to provide superior customer service, I have developed and maintained ongoing relationships and credibility, excellent interpersonal & communication skills, a passion working with the public, an ability to maintain strict confidentiality, learn quickly, find effective solutions to problems and have the ability to work in a fast paced environment under stressful conditions, while enabling me to forge strong relationships with fellow employees and the public.

I look forward to hearing from you. For further discussion of this position I can be reached at 780-***-**** or by email, adhkub@r.postjobfree.com

Sincere Regards,

Alissa Requier

Alissa Requier

54 Dayton Crescent

St. Albert, AB

780-***-**** - Personal Cellular

Personal Email: adhkub@r.postjobfree.com

Related Competencies/ Abilities

Excellent interpersonal & communication skills, a passion for working with the public;

Strong organizational/priority-setting and attention to detail;

Proven oral and written communication skills;

Advanced knowledge of Microsoft Office, Excel, MS Power Point, Internet;

SAP / IMAGIS, and People Soft;

QuickBooks, Simply Accounting and Express;

Point of Sale Machines;

Warehouse Inventory Systems and Procedures;

Workplace Hazardous Material Information System (WHMIS);

CSTS Scaffolding & Ladder Safety;

MeasureSquare software

Pro-serve Certified;

Food Handlers / Safety Course.

Canadian Armed Forces - Reliability Security Clearance;

Class 5 Drivers License

Education

June 2020 - Completion Leadership for Safety Excellence (LSE)

Alberta Construction Safety Association

Edmonton, Alberta

October 2019 - Completion Alberta Barber Academy

Edmonton, Alberta

Apprentice Barber 2019

June 2011 - Completion Bachelor of Administration

Reeves Business College

Edmonton, Alberta

Major: Management, Minor: Marketing

June 2009 - Completion Grade Equivalency Diploma

Norquest College

Edmonton, Alberta

Work Experience

Bartender (Officers Mess) August 2019 – Present

Canadian Forces Base Edmonton

Sturgeon County, Alberta

Verify identification and age requirements of customers;

Mix traditional and creative cocktails;

Process payment from customers;

Clean glasses and bar utensils;

Make suggestions based on customer tastes and preferences;

Record and balance cash receipts and prepare cash deposits.

Casual Office Administrator May 2020 – Present

Personal Assistant / Angela Babb

Department of National Defense

Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations;

Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings;

Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking;

Maintaining general office files, including job files, vendor files, and other files related to the company’s operations;

Performing other relevant duties when needed.

Operation Manager September - November 2020

AE Industries – Granite & Flooring

Edmonton, Alberta

Getting accurate, real-time visibility of team performance;

Comparing individual performances within a team;

Better forecasting to help staff members work as a team;

Creating, communicating and compensating understandable goals;

Managing organizational sales by developing a business plan that covers sales, revenue and expense controls;

Meeting planned sales goals;

Overseeing the activities and performance of the team;

Promoting the organization and products;

Understand our ideal customers and how they relate to our products.

Co-ordinating product orders through suppliers and clients.

Building and maintaining relationships with reps of various suppliers.

Customer Engagement Leader June 2018 - September 2019

Petsmart

Edmonton, Alberta

Responsible for fostering company culture;

Assisting customers around the store;

Ensuring the health and safety of the live pets in our stores including fish, reptiles, birds and small animals;

Manage front line associates and support the merchandise plan;

Overseeing hiring processes and training when there’s a vacancy in the staff;

Establishing prices of items and products;

Inventorying all items;

Ensuring that all staff members are performing their assigned duties.

Performing live product demonstrations

Handling all customer complaints

Ensuring all training is up to date

Handling and balancing cash

Sales Manager May 2015 - December 2016

House of Koopslie

Edmonton, Alberta

Making sure all customer complaints are addressed and handled in a professional and efficient manner;

Establishing prices of items and products;

Inventorying all items;

Ensuring the establishment has adequate inventory, that it is merchandised properly, and that it is clean and well-maintained;

Driving sales through effective use of the retail space;

Setting sales goals;

Reviewing the establishment’s performance in order to assess sales targets, labour costs, and return on sales;

Reviewing and using the monthly profit and loss statements to achieve revenue and cost budgeting.

Set up and tear down of trade show event booths.

Sales Manager September 2007 - February 2010

Please Mum

Edmonton, Alberta

Making sure all customer complaints are addressed and handled in a professional and efficient manner;

Establishing prices of items and products;

Inventorying all items;

Ensuring the establishment has adequate inventory, that it is merchandised properly, and that it is clean and well-maintained;

Driving sales through effective use of the retail space;

Setting sales goals;

Reviewing the establishment’s performance in order to assess sales targets, labour costs, and return on sales;

Reviewing and using the monthly profit and loss statements to achieve revenue and cost budgeting.

Office Administrator September 2004 – August 2007

GTS Moving & Delivery

Edmonton, Alberta

Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations;

Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings;

Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking;

Maintaining general office files, including job files, vendor files, and other files related to the company’s operations;

Scheduling deliveries and moves with clients.

Performing other relevant duties when needed.

References Available On Request

Contact this candidate