Deepali Kaul Moza

East Meadow, NY *****

914-***-**** • adhkry@r.postjobfree.com • linkedin.com/in/deepali-moza-78564715

Product Owner Profile

Highly skilled project manager, business analyst and product owner with proven history of improving teams and business operation strategies to reduce costs, increase productivity, and implement innovative technologies.

AREAS OF EXPERTISE

Proficient in product management, business analysis, quality assurance, and software implementation processes.

Skilled team leader, trainer, and certified scrum master with extensive background in value-driven and agile methodologies.

Adept product owner with a strong track record of successful decision making, team leadership and deployment process management, and overseeing every phase of product development lifecycle.

Owning, prioritizing and facilitating the refinement of product backlog to ensure that the agile product teams are delivering the right enhancements to drive consumer and business value

Be the strong liaison between Executive Management and development to ensure a transparent and productive workflow environment

Outstanding time management with a proven history of meeting deadlines and managing several high-caliber projects and clients at any given time.

TECHNICAL PROFICIENCIES

Microsoft Office Suite, Microsoft Dynamics 365, NetSuite, Marketo, Jira, Version One, Microsoft Navision, SQL, EVOQ, Alfresco, AHA

Professional Experience

ANSI (American National Standards Institute), NY, NY

Sr. Project Manager/Business Analyst (2019 – Present)

Build cutting-edge web application called Audeee. It’s an application used for managing the delivery of conformity assessment accreditation services, and act as the centerpiece of ANSI's digital transformation. Lead a multi-disciplined team of ANIS staff and 3rd party vendors.

Key Achievements:

Implement agile development practices by acting as an agile coach for the team

Build a streamlined, highly integrated, complex solution from the ground-up using Microsoft CRM and web interface

Achieve shippable product every sprint compared to no release in few quarters

Increased efficiency by implementing Alfresco application which acts as a single repository for securely storing and managing records to demonstrate conformance with ISO/IEC 17011

Reverse Mortgage Funding, Melville, NY

Product Owner (2017 – 2019)

Drive company initiatives through effective project management of multiple corporate portfolios, implementing innovative CMS solutions with EVOQ and restructuring enterprise websites for efficiency and usability. Manage internal Netsuite and Marketo teams as well as external development teams. Communicate directly with C-level clients as well as business, development, and QA leaders to ensure successful delivery of projects.

Key Achievements:

Achieved company savings by replacing marketing automation platform.

Increased business operational efficiency by leading a migration process for RMF public website to a new CMS (EVOQ).

Integrating GoToWebinar tool with NetSuite to improve CRM event management.

Successfully implemented agile frameworks for development teams.

Fresh Direct, Long Island City, NY

Product Owner (2016 – 2017)

Managed all aspects of ecommerce business operations through effective agile management and scrum leadership. Guided the initial transition to scrum and Kanban methodologies for technology teams and developed Agile Project Management workflows and procedures in JIRA. Analyzed Application Support team operations and established new performance metrics and guidelines.

Key Achievements:

Improved user experience of company’s website by implementing personalized shopping experiences with Unbxd.

Designed new website homepage to better drive traffic and increase customer engagement with the application.

Implementation of HookLogic to further generate advertisement revenue

Lightpath, Cablevision, Jericho, NY

Product Owner (2014 – 2016)

Directed product owner responsibilities with business executives to manage project goals and deadlines throughout all steps of product development lifecycles. Utilize scrum methodologies to orchestrate sprints, manage budgets, and allocate resources to improve efficiency and problem-solving strategies while reducing incidents. Analyzed data to identify trends and KPIs to better assist customers and implement customized solutions. Coordinated user training, UAT, and QA for multiple projects.

Key Achievements:

Successfully redesigned ticket management tool, Remedy, in collaboration with vendors and internal development teams.

Evaluated a new NMS in conjunction with 3rd party vendors.

Harry Winston, New York, NY

Senior Business Analyst (2012 – 2014)

Worked with multiple teams to improve manufacturing, vendor management, sales, inventory, production, development, and business-oriented operations through Microsoft Navision ERP; organized meetings to ensure all teams were in line with company initiatives. Accountable for conducting QA, UAT, and user training for Navision. Executed testing, software releases, and statistical analysis to ensure products and services met company requirements.

Key Achievements:

Analyzed end-to-end business processes and developed innovative technological solutions.

Diaspark Inc., New York, NY

Business Analyst (2007 – 2012)

Supervised research and analysis of end-to-end business processes for enterprise software, mobile applications, jewelry software, and IT consulting. Identified key requirements from various departments in order to effectively plan resources and guide development processes. Perform GAP analysis and present business requirements to develop improved workflow. Support products after implementation through testing and user surveys. Oversee duties performed by offshore development teams. Utilized agile methodologies for onsite and offshore teams.

Key Achievements:

Added value to key products through educated consulting on backlog, deliverables, and features as well as supporting faster market delivery.

Led multiple projects to improve customer support, inventory control, migration, and automation and implement ERP packages for clients.

Successfully supervised migration from legacy systems via process re-engineering.

Education and Training

Punjab Technical Institute

Master of Science in Computer Applications

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