Manager Service
Resume:
INIEMOR SOLOMON
Plot **-A Kenneth Odidika Close, Ologolo Road
Lekki Epe Expressed Way Lagos Nigeria
adhkrc@r.postjobfree.com
Mobile :080********. 081********
Career Objective :
Seeking an opportunity to maximize my training and experience as supervisor to help increase sale and in hence the growth of the company. I also want to developed and work with an organization where loyalty, hard work, honesty and dedication are cherished in order to bring my academic and professional experience continues adding values.
Academic Details :
• INTERNATIONAL RELATIONS B.SC [2015] with aggregate of 2.2 from LAGOS STATE UNIVERSITY NIGERIA
• ART / NECO and WASSCE [2004] with aggregate of 250% from GASKIYA SENIOR COLLEGE LAGOS STATE NIGERIA
Work Experience :
• Working as RESTAURANT SUPERVISOR in CHOCOLATE ROYAL ( General Food and Sweets Manufacturing Ltd ) Lagos Nigeria from Mar 2015 to till date Role :Ensure preparation before service and tidiness of the restaurant and bar. Enforcing healthy and safety rules.
Inform customers of daily specials.
• Worked as FOOD and BEVERAGE SUPERVISOR in RADISSON BLU ANCHORAGE HOTEL LAGOS NIGERIA from Aug 2012 to Jan 2015
Role :Provide personalized and courteous service to customers. Ensure preparation before service, during service and after service. Making sure the restaurant and bar runs without an hitch. Conduct daily brief prior to each and every staff and liaising with chief to be aware of any special dishes.
Also responsible for managing stock level and stock control.
• Worked as FOOD AND BEVERAGE SUPERVISOR in BEST WESTERN HOTEL DE- ISLAND LAGOS NIGERIA from Jun 2009 to Feb 2012
Role :Excellent communication skill, maintain positive relation with staff and guest in volume luxury service.
Handle guest inquiries, request, complaints and correct problem promptly. Assigned duties, responsibility and work state to employees in accordance with work requirements. Control inventories of food, liquor, equipment small ware and report shortages to designated personnel.
Train staff on safety procedures and sanitation with in the restaurant and bar.
• Worked as RESTAURANT SUPERVISOR in EXXON MOBIL GUEST HOUSE LAGOS NIGERIA ( BAY SHORE SUITE ) from Jan 2005 to May 2009
Role :Monitoring guest satisfactions and take personal responsibility to ensure it. On selection and promotes additional sale accordingly. Making sure service are rendered to guest in a professional hospitality way.
• Worked as WAITER in CACTUS RESTAURANT LAGOS NIGERIA. from Feb 2002 to Jan 2005 Role :Good communication skills.
Welcoming guest to their table in a professional and hospitality manners. Maintained high standard of service at all times, as laid down by standard operations procedures. Ensure proper check up and followed up on guest order or inquiries. Field of Interests :
• DIPLOMACY and HOSPITALITY
Skills :
• Micro operations, Omega Operations, Orion Operations
• Coffees Barrister and Tea Making
• Food and beverages services skill
• Wine taste and wine serving skill
Industrial Exposure
Industrial Visit at:
• Marriott hotel lagos nigeria, two weeks.
• 30Watt media hospitality services, three weeks.
Inplant Training at:
• Training on tea making and coffee barrister. Radisson hotel 2003.
• Training on Yes ! Can ( Five ways of making it right ) Radisson blu hotel 2004 dvcc
Achievments :
• Best staff of the year Radisson blu hotel 2004
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Strength & Hobbies :
• Provide quality service, Hard working, Honesty, Good team leadership, professional customers care.
• Music, Sport, Dancing, Traveling .
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Reference :
Benedict okpe
Restaurant floor manager
Marriott's hotel lagos nigeria
adhkrc@r.postjobfree.com
Mrs. Gloria solomon
Pastry chief
Cactus restaurant lagos nigeria
adhkrc@r.postjobfree.com
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