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Senior Program Manager

Location:
Buffalo, NY
Posted:
November 05, 2020

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Resume:

Samir Ali Khan

** ******** ***** 716-***-****

Williamsville, NY 14221 adhkpf@r.postjobfree.com

SKILLS SUMMARY

●Over 6+ years of experience in IT, Management, Business Analysis & Hospitality

●5 years of experience using Business Analysis for system implementation, balance sheet reporting & data analysis

●5 years of experience in database management

●2 years of experience in Healthcare industry

●4 years of experience in Financial field

●Managed projects and programs with budgets ranging from $10,000- 5,000,000 at Delaware North, with a variety of turnaround dates and short timelines

●Managed projects with overall budgets ranging from $400,000- 18,000,000 at M&T Bank, either being a portion of the puzzle or in charge of the project

●Consistently employed negotiating skills to secure cost-effective purchasing solutions for Ashtar Enterprises, which led to generating year-end revenues in excess of $1,500,000

Developed new ideas to implement the $4,000,000 budget for the Student Association by disbursing funds strategically and eliminating unnecessary cost

Available ASAP

WORK EXPERIENCE

NxtExp, INC, (Buffalo, NY)

Senior Project Manager April 2020-present

Worked on an in-house application for clients to build a COVID-19 application to monitor and support employee checking.

●In charge of all project and product timelines, directly working with clients to create applications based on individual needs and wants, ran team meetings with developers and engineers to create applications for clients

●Ran multiple Agile projects for various clients using JIRA and Clarity to keep timelines and clients happy with progress of the application

Imagine Staffing Technology, (Buffalo, NY)

Senior Program Manager- Client Delaware North August 2019-April 2020

Worked as a Program Manager for the Delaware North PMO handling a variety of projects and programs in Travel and Hospitality, Gaming Properties, Sports Services and Parks.

●Accountable for aspects of project management: reporting to senior leadership, technical and customer interactions, scheduling and resource management.

●Worked on Data Warehouse initiatives for multiple gaming properties across the company

●Managed sport service upgrades of POS terminals and new technology at properties for multiple professional sport teams

●Helping to streamline newer initiatives in the Parks department and gathering all the data produced by properties into one Enterprise Service Bus

●Worked on a range of different projects in both Agile and Waterfall environments using: JIRA, Confluence and range of Microsoft Office tools varying on each project

●Proficiently used Clarity for status reporting and monitoring/registering risk and potential issues in projects

●Used SAFe for projects in regards to auditing and regulating the renewal of licenses and technology based on new guidelines and laws

Global Quest Staffing, (Buffalo, NY) December 2017-May 2019

Project Manager- Client M&T Bank

Worked under an 18 month contract as a Project Manager in the Enterprise Data Warehouse department at M&T Bank. Project Manager for multiple projects, small and large scale, at the same time managing teams ranging from 10-50 individuals. Projects were a mix of Waterfall, Agile and Iterative methodologies. Worked with a wide variety of vendors including: Oracle, SAP, Tableau, Hadoop, QLK & Deloitte. Required to use MS Project to update project plans weekly as well as CAPPM to monitor and update finances and cost reports & JIRA for Agile based projects.

●Accountable for aspects of project management: reporting to senior leadership, technical and customer interactions, scheduling and resource management.

●Worked on server upgrades for QlkView, EBO & Tableau (TLO) for the bank

●Managed the warehouse portion of ProfitLink, dealing with a new source coming in and out of the warehouse

●Lead small scale projects which required renewing, enhancing or creating new banking accounts

●Negotiated timelines and vendor support with Oracle, Deloitte and Tableau on different projects

●Used Agile to demonstrate reporting potential for data warehouses

Ridha Computing, (Amherst, NY) August 2015– May 2017

Project Manager

Project Manager for multiple concurrent projects: dealing with Agile, Waterfall, and Software Development & Program Management Office. Responsible for: planning and managing the execution of project lifecycles, meeting with clients to define project goals, translating project requirements, assessing the project scope and needs of client, supervising team members to track progress and ensure milestones were on time, budget and meeting results. Consulted individuals and businesses with problems and support regarding their technology; upgraded server, programs and software for a medical center that affected over 1000 devices & moved data-driven websites to MS Server and MS SQL. Installed, maintained and repaired multi-user systems and network set-ups; designed Web application and Web content using MS-SQL, JavaScript and Simple Object Access Protocol for businesses. Assisted clients on Microsoft O365.

●Controlled project scope, risk & resources while utilizing performance tools and techniques to provide oversight of contracts and vendors

●Estimated and forecasted project costs, billing and reconcilable efforts of a project through various budgets

●Gathering and understanding the system requirements by interacting with clients

●Analyzing large amount of Data and performing various operations like Data Cleansing, Data Warehousing, Data Mining and Migration

●Coordinated with cross-functional teams, managed risks, issues and dependencies for/with external components

●Generated biweekly project status reports to leadership teams using MS Project and SharePoint

●Assisted clients in developing end-user oriented campaigns

●Structured and managed database and payroll operations using Paychex

●Created documents from business requirements by collaborating with business units and product managers

●Established processes that supported a strategic initiative around the continuous delivery model

●Created and maintained MS plans, raising risks and mitigating escalations as needed

Ashtar Enterprises, (Amherst, NY) June 2014 – August 2015

Analyst

Supervised staff of workers to achieve sales goals on a monthly basis; supported and managed day-to-day purchasing operations, maintaining and creating relationships with vendors for supplies and merchandise; negotiated prices of goods and shipping rates with suppliers; utilized RUP to create a Business Requirement Document; created UML Diagrams including Use Cases

●Activity Charts and Data Flow Diagrams using MS-Visio to define the Business Process Model; promoted sales and specials to increase revenue on products; designed a new store layout to increase product sales and ease of finding items; analyzed year end reports to develop new ways to increase sales and negate loss; secured all sales at the end of the day and prepared financial reports monthly to generate a yearly revenue of $1.8 million in 2014

●Implemented new system for keeping track of inventory, shipments & point of sales through Data Warehousing

●Developed new business acquisition strategy and collateral

●Used MS Excel to keep track of accounts and payments; creating monthly tables of costs, expenses, sales and revenue

United Way, (Buffalo, NY) March 2014-August 2014

Advocate Intern

Spearheaded background research on programs utilized by United Ways throughout the U.S. on community outreach; provided strategies to increase member engagement within the Buffalo community; attended promotional and fundraising events, applied strategies first hand to increase donations and promoted events leading to upcoming 50-50 campaign with the Buffalo Bills.

Shalimar Garden, (Amherst, NY) January 2013- June 2014

Restaurant Manager

Managed operations and maintenance of annual & quarterly food and beverage budgets; responsible for interviewing, hiring, scheduling, and management of all restaurant staff

• Designed and developed menus and seasonal specials, compilation of menu specification and ala carte dining.

• Coordinated event management site inspections and selection, contract negotiation, onsite management, staff selection and coordination, client relationships, and vendor selection.

• Maintained expenses below budget through accurate planning, waste reduction, purchasing, and cost-effective operating procedures.

• Planned and managed significant remodeling projects that enhanced the ambiance of the facility.

• Developed marketing campaigns to increase visibility of the facility, analyzed market demographics, and determined advertising placement.

• Investigated and resolved food/beverage quality and service complaints, ensuring customer satisfaction

SUNY at Buffalo, (Amherst, NY) May 2013- February 2014

Student Association Outreach Coordinator

Oversaw promotion and marketing of Student Association events; established a business analysis methodology around the RUP; led staff of workers to promote concerts, football games, guest speakers and events to over 40,000 people; achieved increase in attendance for 2013-14 football season and the 2013 Fall Fest concert; analyzed previous concerts and proposed movement to outdoor concerts to cut costs to $265,000.

●Oversaw promotions of events through various forms of social media

●Developed, creative & innovative content for regularly scheduled posts, to promote and engage students in our programs

●Conducted meetings with digital media services and radio stations to ensure key metrics were meant for promotion campaigns

EDUCATION

University at Buffalo September 2009 – May 2014

●Bachelors in Psychology; Minor in Sociology & Political Science

TECHNICAL SKILLS

●Project Management Database Design, Systems Integrations, Software Development,

●Project Lifecycle ROI Analysis, Costing & Budgeting, Project Scheduling, Requirements Analysis

●Methodologies RUP, Agile, Waterfall, UML, Use-Case Modeling

●Languages SQL, Java, JavaScript, Flash, Oracle

●Tools SOAP, Cognos, Hibernate, Spring, Hyperlink, HTML, Google Analytics, Taleo, SharePoint,

MS Server, MS Visio, MS Project, MS Word, MS Office, MS Excel, MS Access, PowerPoint, QuickBooks, Adobe Acrobat, Adobe CS, InDesign, Photoshop, PDF, Linux, OneNote, JIRA, Confluence, Clarity

●Operating Systems iOS, Android & Windows

●Languages Fluent-English, Hindi, Urdu, Punjabi Intermediate-Arabic Beginner-Spanish



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