Objective: Security-Loss Prevention Professional whose background includes experience as a security guard for large events and venues.

Education

James River High School, Graduated 2017 with Advanced Diploma, Advanced Placement and Honors Classes

John Tyler Community College, Currently enrolled, A.S. General Studies

Job Related Training and Technical Skills

Proficient in Microsoft Office Suites

Good Oral and written Communication Skills

General Investigations

Event Security and Crowd Control

Loss Prevention

Customer Relations

Workplace Safety

Visual Surveillance

Workplace Experience

Kings Dominion Doswell, VA

Position: Security June 2017- Present

Checked passes, credentials, bags of persons seeking to enter the property.

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions

Reported all incidents, accidents and medical emergencies to security supervisors and law enforcement

Scan incoming visitors and property using wands, x-ray machines, and other equipment.

Execute site-specific security protocols and follow company regulations at all times.

Enforce company rules, policies, and procedures with guests and staff.

Ability to effectively communicate and monitor large numbers of people in the thousands.

Able to deescalate customers complaints through first contact resolution.

Bojangles Restaurant Richmond, VA

Position: Team Member August 2016- June 2017

Greet customers in a courteous, friendly, and professional manner

Prepared cook to order meats and side dishes.

Stocked front and back of the restaurant.

Assisted management with closing duties.

Monitored dining area to maintain cleaning protocols.

Took customer orders at counter and through drive through.

Kroger Stores Richmond, VA

Position: Cashier November 2017-Present

Greet customers in a courteous, friendly, and professional manner

Handle with various forms of transaction i.e. debit/credit cards, rain/traditional checks, cash etc.

Keep my work area clean and presentable

Stand attentively at the front of my aisle to notify guests that my lane is open

Flagstop Carwash Chesterfield, VA

Position: Express Wash Attendant April 2018-Present

I offer exemplary customer service to motorist that want to have their vehicle cleaned and detailed.

I keep the property grounds clean and looking presentable to motorists

I have leadership skills when I’m scheduled to work from open to close by myself

Have experience with the cash register and preforming transactions

Orilley Autoparts Richmond, VA

Position: Professional Parts People September 2018-Present

I was responsible for ensuring the customer needs by providing them with the right part(s).

I was trained to use the Orilley Auto Parts tool catalog, to help aid my search for various parts, interchange parts from other auto parts retailers, and review vehicle specs.

Also, I was trained to do inventory/overstock paperwork when needed.

Throughout my shift I would “front face” the store to ensure that it looked presentable to the customers.

I would answer phone calls for both retail and commercial customers

I was also responsible for handling with checks, credit/debit cards, and cash tender.

Throughout my time with Orilley’s I would be closing and following the procedures for closing .

Extracurricular Activities/Clubs

Drummer for church choir

Marching Band for all four years of high school

FBLA member in 2016

References

References can be made available upon request

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