To Whom it may concern,

As a dedicated professional with many years of experience, I feel confident that I am an excellent candidate for the position. I pride myself in having strong communication skills, an exceptional ability to follow standards for safety and documentation, and a friendly and customer-focused demeanor. Most importantly, I will be ready to step in and perform any task necessary to promote a safe environment.

My current experience has prepared me well for this position. I learned standard safety procedures, was extremely conscientious in enforcing security regulations, and was constantly on alert for unusual activity. I also developed the ability to effectively communicate with a variety of people from all walks of life, and to defuse uncomfortable or dangerous situations. My reputation as an important team member who always gets the job done comes from my demonstrated ability to multi-task.

If I were to become your new personnel, I would bring my experience and training, a positive attitude and the drive to do whatever it takes to provide a safe environment for everyone. I am also highly motivated to progress in my career and eager to grow and succeed. My experience has taught me the importance of being proactive, and I pride myself on my ability to adapt to all kinds of situations as they arise.

I’ve attached a resume detailing my work experience in more detail. I look forward to hearing from you. Thank you for your time and consideration.

Sincerely,

Jasmine Montalvo

OBJECTION: I am seeking the opportunity to utilize my skills. I would like to further my opportunities for advancement and efficiently achieve the goals of the company. I am very high energy, enthusiastic and dependable.

SKILLS:

oMicrosoft Office Filing (Alpha & Numerical) Scanning Ipro

File/document conversion Bind using GBC equipment Copy

Operate office equipment Quality Check Fax

Supervise Children 6yrs – 13 Professional Appearance Sports/Games

Environmental Education Music/Storytelling Large/small activities

CPR/AEDcertified Inventory Audit Cash Audit

Customer Service Crew Lead Guest Service Lead ADP

CCTV knowledgeable Access control programs Waypoint

Timesheet Entry Data Entry TWIC card

Maritime Certified Self-motivated Adaptability

Ability to work under pressure Work Independently

Education: Reagan High School

Diploma

EXPERIENCE: G4S Security Solution Houston, TX

Lead Dispatcher/Admin/Receptionist 2016- Present

Establish and monitor metrics for Dispatch activity. Report on HSE, Security, and Facilities incidents. Assist employees and non-employees with general and emergency support. Monitor CCTV and access control for North America. Create new or replacement badges along with updating their profile. Conduct video request, time and attendance reports, terminations and assist with escorts on or off property. Create, review and maintain operational protocol documentations. Monitor inbox to ensure all emails are acknowledged and actioned. Extend personnel account for windows access through service portal. Assign ticket for maintenance, access control or CCTV as needed to make sure everything stays up to part for safety and security purposes. Monitor CCTV for unusual activity or violators of property protocols. Add certified employees to ENS for alerts due to emergency situations. Make sure Daily and Monthly logs are conducted and sent out. Answer phones, Maintain and Distribute contact information, Maintain and Distribute username/passwords, Remote access control for other sites, Maintain POCs and Address for all North America Locations, Monitor fire panel, Handle Network and Power outages, Respond calm and quickly to HURT Line calls, Monitor panic buttons and make sure all are working properly, Update all reserved or specialized parking, Make sure all specialized parking are qualified to park in designated area. Update schedules and contact list for all guards. Train all personnel and make sure they read and understand all protocols. Update the Watchlist as needed and Distribute to all Management, Supervisors, and guards for awareness. Update Competitors List as needed and distribute for all personal awareness.

Westex Security Houston, TX

Lead Officer 2015-2016

Patrol facilities and ensured the property was safe and secured. Created badges and issued out temp badges as needed. Signed-in visitors and called POC for verification of entrance. Assured everyone entering the property had badges to be on property. Reported any unusual activity or damage on property. Trained new employees to ensure protocols are understood to the best of their abilities.

Locke Protective Services Channelview, TX

Security Officer 2014-2015

Sign-in all visitors, employees, vehicles, etc. entering the dock. Made sure all vessels were on the correct CB radio channel in case of an emergency. Would check on the docking vessels through the CB radio every once in a while to make sure everything is all clear. Conducted daily checks on the trash compactor for fullness or repairs needed. Daily TWIC card inspections to make sure all TWIC cards are updated. Monitored CCTV and CB radio for suspicious activity.

Champions Security Houston, TX

Security Officer 2014-2015

Conducted hourly rounds to scan all probes for my selected area. Made sure no patient has wondered out of the hospital. Will check on the mentally disturbed patients for any signs of self-harm or threating to others. Update the Nurses with important information on patients. Monitored the Nursery for all approval wristbands to be in Nursery section. Escorted patients on or off property as needed, even for transportation.

Love’s Truck Stop Houston, TX

Cashier/Checker 2013-2014

Cleaned personal area, coffee area, showers, restrooms, washed towels, and exterior area. Stocked all inventory, checked out customers and ensure to add their points to their love’s card. Assign showers to personal in order, issue out towels as needed. Issued out diesel receipts to drivers. Cashed out company checks for diesel. Issued out weight tickets for drivers.

Ross Humble, TX

Retail P/T 2013-2014

Stock inventory, cleaned assigned area, reassemble merchandise. Maintain a high level of awareness on the floor for theft and safety reasons. Treat all customers, associates, leader with courtesy, friendliness, and professionalism at all times. Maintain professional appearance, make sure sales floor is clean, organized and ready for next day opening.

McDonald’s Houston, TX

Crew Lead 2011--2012

Health Certified, Hospitality ambassador, guest service lead, inventory and cash audits. Trained employees in service, food preparation, sanitation, order taking, specialized items on menu and safety procedures

Park and Recreation Houston, TX

Summer Camp Counselor 2010-2011

Responsible for supervision of children ages 6-13, responsible for planning and conducting a variety of safe, fun and interesting activities in and outdoor settings. A variety of skills are needed: active listening techniques, arts & crafts, sports/games, music/storytelling, environmental education, large/small group activities, and patience.

Innovative Legal Services Houston, TX

Scan/Copy/QC Operator 2009-2012

Operate basic office equipment’s (printers, faxes, scanners), Ability to lift/move less than 50 pounds. Collect and submit meter reads, maintain appropriate supply inventory, distribute supplies as required and log for billing purposes, bind using GBC equipment, file/document conversion (utilizing standard software), Maintain reporting logs & information for billing, QC projects.

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