COVER LETTER
I am writing to inquire if you have any vacancies in your company. I enclose my CV for
your information.
As you can see, I have work experience in different environments, the service industries,
giving me varied skills and the ability to work with many different types of people. I
believe I could fit easily into your team. I am a conscientious person who works hard and
pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from
others. I'm keen to work for a company with a great reputation. I would be delighted to
discuss any possible vacancy with you at your convenience. In case you do not have any
suitable openings at the moment, I would be grateful if you would keep my CV on file for
any future possibilities.
EXPERIENCE
BOUTIQUE1 group
Senior Sales Associate
DEC 2013 - Up to Date
Provide customer satisfaction by delivering exceptional customer
service.
To have a clear understanding of the section and providing product
Mohammed Sayed Ahmed knowledge to customers.
Hassan Abu Ghanima Communicate appropriately with customers including proactive greeting
and acknowledgement.
Take ownership and effectively deal with customer queries and
complaints.
Follow procedures for dealing with specific customer orders.
Provide information about the customers to the supervisor.
Mmohammed abu adhkix@r.postjobfree.com Dealing professionally with understanding of the customer behavior
pattern.
Ensuring all stock is displayed on sales floor according to company
layout.
+971-***-**-** 460 Update all new in store arrivals, pricing tags.
Display all merchandise proportionately and accordingly.
Full knowledge of products, departments in store, features and after sale
SKILLS
service.
Maintain a detailed knowledge of the section merchandise, ensuring
Diploma in Computer promotions and fast selling lines are featured.
Knowledge Assist in training the new joiners on shop floor.
MS OFFICE & Ms Apparel Group - Tommy Hilfiger
Access 2007 senior sales associate
April 2010 - Nov 2013
Greeting customers who enter the shop.
LANGUAGES KNOWN Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Arabic (native) Stocking shelves with merchandise.
English – written, Answering queries from customers.
reading and spoken, Reporting discrepancies and problems to the manager or supervisor.
good Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Responsible dealing with customer complaints.
Personal Skills
Working within established guidelines, particularly with brands.
I am active, dynamic, honesty, Attaching price tags to merchandise on the shop floor.
respect and self-dependent Keeping up to date with special promotions and putting up displays
person, Cooperative person New Generation – EGYPT
and believe in team spirit, Factory of fashion garments
working under pressure, Manager
Smart, presentable and Jan 2007 - Feb 2010
Responsible for managing the entire show room
excellent experience in
Building Training and managing sales team
customer service skills, High Customer Handling
presentation and Actively plan and implement local marketing
communication skills. Responsible for Sales
Department Store – EGYPT
EDUCATION Sales Associate
Jan 2001 - Dec 2006
Greeting customers who enter the shop
University Graduation in Assisting shoppers to find the goods and products
Technical Secondary (2000) Customer Handling
Balancing cash registers with receipts.
Dealing with customer refunds.
Tourism office – Hurgadha EGYPT .
Jude assistant
1995 - 2001
Escort individual or groups on cruises, sightseeing tours, or through
places of interest
Describe Tour points of interest to group members and respond to
questions
Monitor visitors’ activities in order to ensure compliance with
establishment or tour regulations and safety practices
Greet and register visitors, and issue any required identification badges
and or safety devices.
Distribute brochures, show audio visual presentations, and explain
establishment processes and operations at tour sites
Provide directions and other required information to visitors
Collect fees and tickets from group members
Speak foreign languages in order to communicate with visitors.