EXPERIENCE
PERSONAL ASSISTANT / OFFICE MANAGER
SHANNON BUSINESS AVIATION, ABU DHABI, UAE
DECEMBER 2015 – OCTOBER 2020
Manage calendars, set up meetings, travel and
accommodation arrangements
Highlight urgent information and filter general
information, emails, phone calls and invitation to the GM
Process Visas for the executives (Schengen, UK etc.) and all kind of insurance
Manage HR responsibilities as UAE residential visa hiring process
Prepare and send business and private correspondence
Write meeting minutes and ensures follow up on action plans
Draft letters, personal correspondence and other required documents
Ensuring the maintenance of contact databases, keeping an impeccable archive of all relevant documents
Prepare presentations, expense reports, claims and all other reports as requested
Assist with travel plans, itineraries and agendas, ensuring documents and logistics are prepared in advance
Place orders for office supplies
F&B GUEST RELATION EXECUTIVE
MÖVENPICK GRAND AL BUSTAN HOTEL, DUBAI, UAE
AUGUST 2014 – NOVEMBER 2015
Escorted guests to tables and assisted in seating, presented menus and wine list, took orders when needed
Scheduled dining room reservations, arranged parties, special events, or special services for diners received and recorded dining reservations
Substantial knowledge of the menus of bars, restaurants and room service
Relayed orders to the kitchen and ensured all orders are filled in a timely and accurate fashion
Managed event related work including setting up tables and maintained both exterior and interior of the
restaurant
Assisted the queries about other restaurants’ s menus, services and dining experience provided in the hotel RESTAURANT HOSTESS
GRAND HYATT HOTEL, DUBAI, UAE
MARCH 2012 – APRIL 2014
Greeted and acknowledged guests and seated patrons by escorting them to assigned table, or communicated delays and offered additional services such as beverages to keep them occupied while waiting
OXANA BIDERMAN
DESIRED POSITIONS:
PERSONAL ASSISTANT / OFFICE MANAGER
/ SECRETARY / HR OFFICER
OBJECTIVE
Highly skilled and successful Personal
Assistant with over 4 years of
experience in the business aviation
industry and 10 years overall
experience seeking the position where
my knowledge will be effectively used
for the growth of the company as well
as personal development
VITALS
Address: Abu Dhabi, UAE
Telephone: +971-**-***-****
Email:******.********@*****.***
LinkedIn:
https://www.linkedin.com/in/oxana-
biderman-796219160
Availability: immediately
Date of birth: 11 April 1988
Nationality: Russian
Place of birth: Russia
OXANA BIDERMAN
DESIRED POSITIONS:
PERSONAL ASSISTANT / OFFICE
MANAGER / SECRETARY / HR
OFFICER
SKILLS & ABILITIES
- Excellent planning & organization
skills
- Ability to multi-task and prioritize
daily workload
- Ability to learn and process quickly
-Great written and verbal
communications
- Discretion and confidentiality
-Proactive with attention to details
- Proficient in Microsoft Office
- Make decisions quickly and sort
through complex, competing priorities
Presented menus, created personal dining experience, answered questions, and offered information on menu items, beverages and specials
Accepted and organized reservations, and prioritized reservations to accommodate customers
Prepared seating assignments prior to service and presented plan to restaurant during pre-shift meeting
Addressed guest requests or complaints, and escalated major complaints to manager
ENGLISH TEACHER
MEDICAL COLLEGE, OMSK, RUSSIA
SEPTEMBER 2010 - FEBRUARY 2012
EDUCATION
OMSK STATE PEDAGOGICAL UNIVERSITY, RUSSIA
SEPTEMBER 2005- JUNE 2010
Bachelor’s Degree
Faculty of Foreign Languages (German and English)
Major–Theory and Methodology of Teaching Foreign
Languages, Cultures
LANGUAGES
Russian – mother tongue
English – fluent
German –basic
CERTIFICATES
Personal Assistant Training (2016)
Shaw Academy – Diploma in English for Business
Date submitted: 25 June 2018
Introduction to Human Resource Concepts
October 2020
PERSONAL SKILLS
Responsible, enthusiastic, flexible attitude, reliable, polite