Curriculum Vitae – Stephina Lesego Mashigo

adhke7@r.postjobfree.com 060-******* / 068-****-****

PROFILE

I am a 27 years old Cyber Security Analyst with +3 years’ experience in Cyber Security,

and SOC analyst/Incident handling. I have completed my

IT Diploma with Richfield Graduate Institute and International IT certifications with Mongopo Institute (Pearson Vue).

•CCNA (CISCO CERTIFIED NETWORK ASSOCIATE)

•TrendMicro Apex One Technical Professional System Security certification

• System Support NQF Level 5

•DIPLOMA IN IT (Information Technology)

•NSE1, NSE2and NSE3 FortiSIEM

As a young person who is highly computer literate, energetic, team player and open-minded person who enjoys engaging in new life changing experiences I am willing to learn and explore more in your organization.

I assure you that with my experience, skills and track record to date makes me a strong candidate and will enable me to produce world class results.

SKILLS AND ACHIEVEMENTS

•Planning and Organising

•Ability to relate to other people in achieving a common goal

•Taking initiative and attention to details

•Ability to communicate effectively and solve problems

•Proactive towards new challenges

•Passionate about producing excellent results

•Self-Motivated team player

•Capacity to follow company policy

•Time Management

WORK EXPERIENCE

POSITION

COMPANY

DATE

Security Operations Centre Analyst (SOC)

I2IT TECHNOLOGIES

May 2017- January 2020

RESPONSIBILITIES

•Monitoring FortiSiem tool to detect incidents (24x7)

•Investigate incident and escalate to 2nd line to further investigation.

•logging calls and resolve the on the call logging system

•Providing TrendMicro antivirus support

• Visit to the client to improve our services.

•Troubleshooting TrendMicro related problems on Workstations and servers.

•Monitoring and maintaining TrendMicro console

•Deploying antivirus agents on servers and workstations

•Monitoring health check on critical systems (services, disk space and CPU)

•Manual removing viruses on Endpoint

•Running full scan on workstation and servers.

•Attending to customer queries

•Providing Customer support using VPN, Email, and Telephone.

•Submitting of Weekly/Monthly Reports to the client

•Logging calls using FortiSiem and Remedy system

•Ensuring that machines are updated with the latest signature

•Proactively monitoring security systems’ health and performance using FortiSiem

•Performing daily health check and weekly reports for all TrendMicro/Symantec products, namely: OfficeScan, SMEX, IMSVA, IWSVA, Deep Security, Tipping Point, Checkpoint and SCCM.

•Install and manage organization-wide security systems

•Upgrades system by implementing and maintaining security controls

•Develop and implement response to malware threats, as well as ensuring that systems are up to date with latest security patches and antimalware definitions

•Investigate and reply to all the incidents reported by users via emails or Telephone

•Troubleshooting unhandled virus detection using TrendMicro/ Symantec products.

•Investigating Phishing emails escalated by user

•Monitoring Checkpoint Firewall/IPS for bypassed threats and conducting investigation.

•Submitting Virus samples to TrendMicro/ Symantec for signature creation.

•Ensure the root cause of the incidents have been addressed by following incident management process.

•Conduct cyber intelligence (EDR) operations including intelligence collection, identifying malicious behaviours and operations.

•Logging calls with Trend Micro and working on them with Trend until they are resolved.

POSITION

COMPANY

DATE

Security Operations Centre Analyst (SOC)

I2IT TECHNOLOGIES

February 2020- to date

Proactively monitoring security systems’ health and performance using ArcSight(24*7)

Daily Arcsight reports and alert Analysis

Generating Reports and sending to the Client for Audit Purpose

Investigate incident and escalate to 2nd line to further investigation.

Attending to customer queries

Logging calls using CATS system

Performing daily health check

Ensure the root cause of the incidents have been addressed by following incident management process

REFERENCES

Available Upon Request

Contact this candidate