SUVANKAR BOSE

RETAIL SALES ASSOCIATE

PROFILE

Ten years verifiable track record of excelling in support service, customer service, sales coordinator and administrative support with exceptional interpersonal skills and able to work in busy work environment. A team-oriented and collaborative individual with effective communication skill.

A B.A Graduate with work experience in International BPO, Back office, office administration and Retail sectors. Advanced Diploma holder in Basic Computer Application.

CONTACT

+971-***-******

EMAIL

adhka2@r.postjobfree.com

ADDRESS

Sharjah Al Nahada.

Sharjah, UAE.

D.O.B

11th June 1987

HOBBIES

Listening to music and audio stories.

Watching movies.

Fitness work out.

EDUCATION

BURDWAN UNIVERSITY

JUNE 2006 – JUNE 2009.

B.A PASS (Bachelor of Arts)

WORK EXPERIENCE

Homes R Us. UAE

Retail Sales Associate (working since 17th July 2016)

Assist customers with information to complete the purchase. Merchandising. Making sales order and sales reports to forward across the departments. Communicate with the warehouse and delivery teams to keep a track record of the sale and customer satisfaction. Thoroughly learned the company’s product offerings and contributed to an increase in monthly sales. Help achieving the weekly and monthly store sales target for maximum revenue generation.

Tata Consultancy Services. India.

Process Associate (November 2012 – June 2015)

Worked as both Process Associate and QA (Domain: US Mortgage Banking). Prepared daily production report for team and send across to the respective senior management level. Involved in data maintaining, weekly production report preparation, maintaining attendance report and various work related to production. Responding to customer email or telephone inquiries.

Pecon Software Ltd. India

Customer Care Executive (December 2009 – November 2012)

Selling and promoting software maintenance and software coverage over the phone to the UK, USA, Canada, Ireland and Australian clients. Responding to customer email or telephone inquiries regarding software /hardware issues via phone and email. Have handled a team of 30 CCE including new comers.

SKILL

Language (English, Bengali & Hindi), Sales, Communication, Computer(M.S Office, Outlook Express, email, citrix), Data entry, Fast learner, Customer Service, Telephone etiquette, Active listening, Time management, Office administration, Man management, Leadership skills.

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