DASHAWN T. LEWIS-POTTS

**** ****** ****

Roundrock, TX 78681

Phone: 706-***-****

adhk8r@r.postjobfree.com

PROFESSIONAL SUMMARY:

Seasoned and accomplished Human Resources Manager with 24 years of federal experience. Customer service focused and skilled in providing executive level support. Proactive leader who identifies problems, multi-tasks, formulate courses of action, initiate change and implement effective programs in a challenging and diverse environment. Adept in strengthening organizational initiatives while fostering a cohesive team. Possess a comprehensive background in overseeing, planning, and evaluating high-profile programs that impact multiple business processes throughout federal agencies. Expertise in Administration Management, Policy Development, Workforce Development, Position Classification, Problem Resolution, Leadership and Operations Management, Regulatory Compliance, and Training and Development. Proficient with Microsoft Office and SharePoint. Possess TS/SCI Security Clearance. WORK EXPERIENCE:

OFFICE OF THE SECRETARY OF DEFENSE 05/2016 TO PRESENT Washington, DC Average hours per week: 40

Program Support Specialist Federal Grade: NH-4/GS-14 Supervisor: Ms. Cheryl Dallas Telephone: 703-***-**** Independently provides military human resources management and workforce administrative support to the Office of the Under Secretary of Defense, Research & Engineering (OUSD (R&E)), one of the largest joint service management levels within the Office of the Secretary of Defense (OSD), with a population of over 800 military service members. Advises senior executives and personnel, Military Personnel Directorates (MPD) and Washington Headquarters Services (WHS) personnel on coordinating and managing personnel requisitions. Conducts procurement, assignment, and utilization of Senior Officers in OSD. Instrumental in ensuring compliance of Department of Defense directives and policies. Ensures administrative support functions adhere to policies, laws and regulations in areas that directly impacts senior leaders within the OUSD (R&E) hierarchy. Processes sensitive senior executive personnel actions, tour extensions, curtailments, backfill requests, manpower changes, adverse actions, separations and retirements. Ensures military evaluations are submitted in accordance with service directives. Coordinates and executes all senior Management Level Reviews (MLR) for Air Force promotion boards. Develops local policies and procedures and provides guidance to ensure compliance with Defense Acquisition Workforce Improvement Act (DAWIA) requirements to promote agency wide consistency. Coordinates personnel actions with the Services and WHS prior to position classification to ensure the correct designation of acquisition positions; subsequently the development and professionalism of the acquisition workforce.

- Conducted 16 MLRs annually for over 1,280 Air Force service members; completed with 100% accuracy ensuring the Command Selection Board panel received an unblemished snapshot of each eligible candidates’ career and performance records.

- Effectively monitored military departures; decreased vacancies by 65% in approximately five months.

- Established innovative concepts and development policies to conduct virtual MLRs; led to multiple agency cost savings of thousands of dollars in travel and incidental expenses.

- Meticulously managed OSD joint awards’ program during a complete policy overhaul affecting hundreds of awards; exceeded turnaround time for over 150 joint awards within a three-month time frame.

- Develops organizational guidance on the OSD Awards Program; ensured 80% timeliness of awards, increasing efficiency by 50% in four months of assuming the position. OFFICE OF THE SERGEANT MAJOR OF THE ARMY, SMMO 07/2012 TO 5/2016 Arlington, VA Average hours per week: 40

Senior Human Resources Manager Federal Grade: SFC/E7 Supervisor: Ms. Tamara Sorrell Telephone: 703-***-**** DASHAWN T. LEWIS-POTTS

Provided administrative support to over 900 Senior Enlisted Advisors (SEA) in support of the Office of the Sergeant Major of the Army. Liaise between Senior Executives within the Department of Defense (DoD), SEAs, and Flag Officers. Processed and monitored quarterly wage and pay reports, including Special Duty Assignment Pay for over 250 service members. Monitored and analyzed system database malfunctions; initiated appropriate resolution based actions and/or documentation. Coordinated assignments, career development and talent management for the Army’s SEA population. Strengthen customer relations by collaborating with internal and external organizations; enhanced rapport allowed organization to accomplish more with limited resources and personnel. Expert advisor on federal laws and regulations as they relate to federal pay systems, compensation, leave programs, travel programs, awards and allowances. Served as the Retirement Services Office liaison and consultant responsible for account management of eligible populations for 40 offices. Conducted qualitative and quantitative analytical techniques such as work measurement, task analysis, productivity charting and statistical calculations to analyze management issues and develop resolutions. Coordinated and executed quarterly panels sponsored by the Sergeant Major of the Army, which were conducted and used to select SEAs based on traits such as Knowledge, Skills and Attributes (KSAs) desired by hiring official; responsible for the solicitation of KSAs from various Flag Officers and SES personnel and overall assurance of alignment of desired traits with position classification. Routinely prepared correspondence of a classified or sensitive nature for dissemination.

- Processed over 500 temporary duty authorizations and subsequent vouchers through Defense Travel System totaling over $200K; ensured all fund’s utilization were in compliance with appropriate regulatory guidance.

- Established an internal screening process for security and medical suitability, resulting in a 95% improvement of timeliness of candidate selections.

- Extracted and uploaded data from various HRIS to establish an internal database with one interface; resulted in 95% improvement in office functionality which enhanced production timeliness.

- Sourced and recruited over 1200 potential candidates for hire; conducted job analysis to ensure correct position classification of applicants; scheduled over 700 interviews for hiring officials. 3RD BRIGADE COMBAT TEAM, 10TH MOUNTAIN DIVISION 10/2010 TO 07/2012 Fort Drum, NY Average hours per week: 40

Human Resources Manager Federal Grade: SFC/E7

Provided human resource support services to over 3500 service members and their families while stabilized and deployed. Provided human resources technical expertise and guidance to military members regarding strength management, compensation, awards, personnel utilization, dropped from rolls (DFR) and organization status reporting. Developed and implemented policies, procedures and guidelines regarding DoD compensation and benefits matters. Performs an assortment of duties related to training including analysis of budget requirements, scheduling appropriate training sessions and ensuring training is conducted. Supervised subordinate HR Specialists and exercised complete authority to determine work priorities and assign tasks based on selective consideration of requirements of tasks, available resources, and the capabilities of employees. Evaluated and recommended appropriate lines of approach to resolve complex, interrelated HR and personnel issues. Established performance appraisal standards by communicating management goals and evaluated subordinates’ work efforts. Effectively managed classified materials and documents.

- Processed and completed 44 legacy DFR packets; efforts led to the capture of 35 U.S. Army deserters.

- Created diversified HR training for 16 junior personnel with topics ranging from basic customer service approaches to in-depth, hands-on instruction of various HR systems; resulting in optimum customer service.

- Reviewed and managed procurement requests in excess of 175,000 for services accomplished primarily through the Department’s Office of Acquisition.

HEADQUARTERS, ISAF 09/2009 TO 09/2010

Kabul Afghanistan Average hours per week: 50

Strength Management Analyst Federal Grade: SFC/E7

Responsible for monitoring and opening requisitions for all military services. Provides authorizations, personnel management at the installation level, accurately interpreting basic concepts and principles of management and DASHAWN T. LEWIS-POTTS

administration combined with an understanding of and familiarity with most HR related databases used to support the United States Army. Excellent communication skills used to advise and assist officials in ascertaining personnel resource needs. Conducted special reviews and surveys, in conjunction with manpower and management analysis surveys, to identify problems in alignment, supervisor/employee ratios, delineation of job descriptions (JDs) and responsibilities, career development opportunities in the organization structure, employee retention and economy of the grade structure. Interviewed hiring officials to determine classification requirements and applicable criterion. Performed research into designated policies, procedures, and operations involved in classification and staffing functions, summarize results and made appropriate recommendations. Prepared reports which identified problematic areas and recommends changes or improvements in agency practices and policies.

- Initiated manpower reviews and performed job analysis for 47 countries; efforts led to the creation of 212 job descriptions for critical billets and the dissolution of 47 non-essential positions.

- Identified problems in supervisor & employee ratios and retention; reviewed over 1200 JDs and ensured 90% of all positions were filled within 30 days of departure.

- Spearheaded development of an automated personnel and resources database, eliminating duplicate efforts by integrating all procedures under one interface; implemented within 6 months of conception. EDUCATION:

Excelsior University Major: Psychology

Albany, NY Minors: Administrative Management

Bachelor of Science 3.63/4.0 GPA

Date of Completion: 08/2016 120 Semester Hours

American Military University Major: General Studies Charles Town, WV Minors: NA

Associate of Arts 3.5/ 4.0 GPA

Date of Completion: 08/2012 60 Semester Hours

OTHER:

CERTIFICATIONS:

- Action Officer Development Course, 2016

- Supervisor Development Course, 2016

- Human Resources Fundamentals, 2016

- Force Management - How the Army Runs Course, 2012

- Contracting Officer Representative Course, 2012

TECHNICAL SKILLS:

- MS Office Suite

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