Front Office Assistant
Resume:
RAFAEL JOHN MAKALINTAL
Mobile #: +65 8142 9942
E-mail Address: adhk79@r.postjobfree.com
CAREER OBJECTIVE
To add value to the organization utilizing creativity and promoting and maintaining the highest level professionalism and to be a part of people oriented organization that offers an immediate challenge and career advancement in accord with my ability and willingness to grow.
WORK EXPERIENCE
Front Office Assistant
Hotel Royal @ Queens
12 Queen Street, Singapore 188553
October 2018 – Present
Accurate documentation of guest arrivals and the issuance of keys and key cards.
Maintaining the Arrival and Departure Listings and to do group arrangements
To allocate rooms that are ready and checked.
Handling messages, mails, parcels, telegrams etc. and forwarding them to guests
To do reservations as and when required
To practice guest relations at all times and promote hotel’s facilities and outlets
Informing Telephone Operators of wake-up calls arrangement
Circulating rooming lists to the appropriate departments immediately upon arrival
To check-in and check-out guest according to instructions given by Reservations
Checking the name of guests before handling out room keys and ensuring the return of room keys upon check-out
To open and record Safe Deposit Box for in-house guest
Perform currency exchange for guests.
Any other duties as assigned by the Management
Admin Assistant
DM Casteel Enterprises
237 Knoll Drive Makati South Hills, San Martin de Porres
Paranaque City, Manila Philippines
November 2009 – May 2018
Managing billing accounts and records
Data Filing and administrative work
Manage office mails and couriers
Assist in answering phone calls of clients regarding the projects
Handle documents and paper works of the construction projects
Replying of emails and client requests
Assisting in weekly payroll matters of the workers
Monitoring of delivery project materials
Preparing client presentations using MS PowerPoint
All other administrative matters
Agency Service Assistant
Paramount Life and General Insurance Corporation
11th, 14th & 15th Floors, Sage House,
110 V.A. Rufino St. Legaspi Village, Makati City
February 2006 - April 2007
Prepared the production report of Agents, Associate Managers and District Managers of all districts to evaluate the performance with regards to their set Area Goal (FYP vs. Expense per Area/ District)
Prepared monthly report on Submitted Business per area/district (furnished copy to be handed over to Regional Managers, Head and President)
In charge of packages from all areas/ districts, then sorted and distributed to all concerned departments
Maintained 201 file and other duties that may be assigned by the superior from time to time.
Statistics Clerk
Manila Bankers Life Insurance Corporation
3/F TMBC Building, 6772 Ayala Avenue, Makati City
February 2004 - January 2006
Prepared the production report of Agents, Associate Managers and District Managers of all districts to evaluate the performance with regards to their set Area Goal (FYP vs. Expense per Area/ District)
Prepared monthly report on Submitted Business per area/district (furnished copy to be handed over to Regional Managers, Head and President)
In charge of reports on requisitioned company forms and office supplies of District offices, as well as quarterly reports to determine submitted business vs. their requisitioned forms
In charge of packages from all areas/ districts, then sorted and distributed to all concerned departments
RELEVANT QUALIFICATION / SKILLS
Operating Systems: Windows XP/Vista/7/8/10
Software: Advanced Microsoft Office (MS Word, PowerPoint & Excel)
Highly self-motivated, dynamic, goal-oriented, enthusiastic, flexible, results-driven and has good communication skills. Able to perform under tight schedule and deadline with minimum supervision.
EDUCATION
Bachelor’s Degree
Bachelor of Science in Business Administration Major in Management
Batangas State University
Rizal Avenue Extension, Batangas City
1999 - 2003
Secondary
De La Salle Lipa – Unified School
1962 J.P. Laurel National Highway, Lipa City Batangas
1995 – 1999
PERSONAL BACKGROUND
Date of Birth : October 31, 1982
Place of Birth : Lipa City, Batangas Philippines
Age : 31
Civil Status : Married
Nationality : Filipino
Character references available upon request
Current Salary: Upon request
Expected Salary: Negotiable
Notice Period/Availability: Immediate
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