PROFESSIONAL SUMMARY
Focused beauty advisor with proven record of outperforming sales
objectives, exceeding service standards and outpacing performance goals. Solid beauty industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Dedicated Educator experienced in creating and fostering learning environments for students to raise confidence and expand knowledge base. Dedicated to monitoring students' progress and ensuring each meets goals within pre-determined timeframe.
WORK HISTORY
Beauty Advisor, 09/2019 to 10/2020
Ulta Beauty - Mentor, OH
Brand Ambassador (Sales Associate), 05/2018 to 08/2019 American Eagle Outfitters - Mentor, OH
CONTACT
Address: Madison, OH 44057
Phone: 330-***-****
Email: *********@******.***
SKILLS
ERIN K. ADKINS
Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
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• Scheduled onsite and offsite makeup appointments for clientele. Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
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• Performed full makeup applications to 29 clients per week.
• Maintained sales goal of $10,000 per day.
Engaged with customers to effectively build rapport and lasting relationships.
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Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
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Solved customer challenges by offering relevant makeup products and services.
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• Educated customers on promotions to enhance sales. Maintained organized, presentable merchandise to drive continuous sales.
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Trained and developed new sales team associates in products, selling techniques and company procedures.
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Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
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• Sales proficiency
• Meeting and exceeding sales goals
• Stocking and Replenishing
• Merchandising Knowledge
• Problem-solving skills
• Excellent people skills
• Social perceptiveness
• Cash register operations
• Cash Handling
• Product promotions
• Complaint resolution
• Staff education and training
• Working with people
EDUCATION
Associate of Arts, Political Science, 05/2020
Lakeland Community College - Willoughby, OH
High School Diploma, 06/2020
Riverside High School - Painesville, OH
Bachelor of Arts, Political Science With A Legal Focus, Expected in 05/2022
John Carroll University - Cleveland, OH
• Maintained records related to sales, returns and inventory availability. Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
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Applied security and loss prevention training toward recognizing risks and reducing store theft.
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Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
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Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
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• Graduated in Top 5% of Class
• Continuing education in political science and Law
• Received Presidential School Scholarship
• Member of Model United Nations and Model NATO
• Graduated summa cum laude
• Member of Phi Theta Kappa
• Received Presidential Award Scholarship four times
• Member of National Honor's Society
• Graduated with 4.1 GPA
• Dean's List from 2016-2020
• Graduated in Top 8% of Class