Customer Care Manufacturing Engineer
Resume:
Kanicka Vong
Long Beach, CA 90813
Objective:
Highly driven individual offering a strong, and positive work ethic. I’m seeking to fully utilize my training and skills while adding significant contributions to the company success.
Space X: May 2019- Present
Production Coordinator:
Crew Dragon Mechanical Subassemblies
Publish daily part shortages report
Tracking materials, components, parts, tooling’s
Communicate factory scheduler completion dates ECD’s.
Provide technical support to manufacturing production floor and management activities
Conduct daily cycle count audits
Assists in reducing DM1/DM2/Crew Dragon material downtime supply challenges
Outsourcing vendor returns component
Sourcing assembly line materials for next level work
Coordinate external/internal transportation and logistics support across Cape, Texas, Vandenberg, Hawthorne for critical path work
Communicate on process improvements
Identifying areas impacted by constraints/ bottlenecks
Effectively working on cell assemblies process flow in yielding and efficiencies
Setup and organize Docking System work order process kit
Monitor material work center (MRP/ECD)planning released dates
Perform daily blockers removal and extricate alternative parts for process completion
Analyze material discrepancies for BOM reconciliation
Revert parts back into inventory center
Develop mechanisms team new hire warp navigation desk procedures manual
Provide technicians guidance how to assess manufacturing work instruction
Develop PC’s new hire onboard training desk writing procedurals
Mentor PC teammates and provided training skills required by Production coordinators training matrix
Setup physical Kanban system for consumables and floor-stock items
Contributed to Space X first man orbital flight and re-entry, “Dragon 2 Endeavor.”
Seaspine Orthobiologics: (May 2015- May 2019)
Material Handler ll:
Conduct internal audits and track daily inventory cycle counts
Delegate tasks to team members as necessary to drive project completion
Receive materials and products
Deliver materials and products to various departments
Accommodate engineering, customer service, consignment, quality assurance and manufacturing inquiries
Process returns waiting for customer care
Monitor manufacturing inventory level
Shipping pick orders and put away released materials (forklift certified)
Publish weekly aging open receivers report
Volunteer Engineering Apprentice:
Under general supervision of Senior/ Manufacturing engineers.
Redline current existing SOP’s, MI’s, WI’s
Draft Standard operating procedures, Manufacturing instructions, Work instructions
Implement change to reduce inefficiencies and improve work flow
Route engineering change orders through Agile and QCBD (DCO & ECO)
Production Technician ll:
Certified to process human tissue in a cleanroom environment Classification 7
Work with various types of machinery
Meet production build plan by resolving production line and material challenges
Covidien Neurovascular Division (Feb. 2012- Sept.2014)
Production Training Coordinator:
Introduce on-board training assignments to new hires
Evaluate trainee SOP’s performance and compliance
Initiate regulation and SOP’s training programs
Document non-conformance report and manage manufacturing training certifications
Accommodate in writing, carry out protocols and complete line gap assessments
Conduct weekly audits on SOPs, processes and applicable procedures
Provide daily updates on SOP’s and retrain technician
Coordinate training procedures for 250 manufacturing personnel’s
Operational Excellence/Lean Team:
Maximize higher results in process and reduce unproductive time
Conduct weekly lean team audits
Design and built production placement fixtures
Provide weekly lean training to new hires and production technicians
Incorporate lean six sigma and 5’s principles within production and warehouse facilities
Implement safety protocols and eliminating safety hazards
Performed job safety analysis
Production Operator lll:
Knowledgeable in cleanroom environment
Assembled parts under magnification with excellent hands and eyes dexterity coordination
Highly cross trained in production operations and attentive to details
Skills:
Microsoft Word, PowerPoint, Excel, Oracle ERP System, 5’s, Six Sigma, AutoCad, Revit,
Warp Drive, Warehouse Execution
Education:
Cal State University of Long Beach- Engineering and Architectural AutoCAD - 2017
Coastline Community College (2013-2019)
Long Beach PolyTechnic High School (2000-2004)
Reference:
Jeanaye Mason: Seaspine Inc. Manufacturing Engineer 951-***-****
Malvin Polanco: Seaspine Inc. Sr. Consignment Inventory Analyst 202-***-****
Patricia Neumann: Creative Director for Copy & Design 562-***-****
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