SHARI WEBER

*** *. ********* **. *********, LA **503 adhjua@r.postjobfree.com

504-***-****

OBJECTIVE

To use my skills talent and knowledge in a rewarding capacity.

SKILLS & ABILITIES

Over 30 years customer service

Over 15 years hospitality experience (management and sales)

Proficient in windows excel and power point

Skilled in problem solving

Skilled in Communications

Skilled in Sales and Marketing

Skilled in Management

Skilled in Team Building and Motivation

EXPERIENCE

Operations:

GENERAL MANAGER – Tru by Hilton Lafayette River Ranch

Lafayette, LA May 2019 – Present

New build

Sales Marketing and Revenue Growth –exceeding 3% over projected revenue

Team Building

Implementation of effective and successful processes

GENERAL MANAGER – Courtyard Marriott Lafayette Airport

Lafayette, LA 2018- May 2019

Accomplished 94.6 BSA Brand 83.5 BSA OPS

Moved Hotel from double Red to Clear

Increased ITR score from 58.5 1st wave to 65 2nd wave

GENERAL MANAGER-Dual Properties Drury Inn and Suites/Pear Tree Inn-Lafayette, LA 2010-2018

Accomplished and exceeded 100% of revenue budget, AGOP and GOP goals 2011-2016

Accomplished less than 25% employee turnover 2012-2018

Accomplished 92% and better in customer satisfaction 2012-2018

Accomplished successful Quality Assurance inspections (both properties) 2011-2018

SALES:

DIRECTOR OF SALES Residence Inn by Marriott-Lafayette, LA

AHM Hospitality (extended stay)

2009-2010

Accomplished Revenue Goals

Increased Revpar Index 5%

Increased occupancy by 5%

CORPORATE SALES MANAGER Homewood Suites by Hilton-New Orleans, LA Dimension Development (extended stay)

2007-2009

Increased occupancy in government market by 30%

Increased corporate market by 5%

Increased REVPAR and ADR by 5%

Accomplished and exceeded sales goals

SALES MANAGER Comfort Inn-Lafayette, LA Wright Investment

2005-2006

Accomplished all revenue and budget goals

Increased occupancy by 2%

DIRECTOR OF SALES Holiday Inn Express Six Flags-New Orleans, LA Wright Investment

2004-2005

Accomplished and exceeded sales call goals

Accomplished and exceeded revenue goals

Increased visibility by using marketing strategies with local vendors

DIRECTOR OF SALES Best Western Avalon Six Flags-New Orleans, LA Valentino Hotels

2002-2004

Accomplished Revenue goals

Accomplished and exceeded Occupancy goals by 15%

Increased visibility by using marketing strategies with local vendors

Accomplished and exceeded catering revenue by 50%

Weber

CERTIFIED

2018 – Connect U Marriot International Operational Excellence

2018 – Connect U Marriott Hospitality Leadership Excellence

2013 – Lead to Succeed Drury Hotels

2012 – Steven Covey 7 Habits Highly Effective People

2010—Leadership Development Drury Hotels

2009 – Sales Edge Marriot Hotels

EDUCATION

2004-2005 – Master Program Christian Counseling, DSB Bible College

2003-2004 - Protocol Ministry Beacon Light Baptist Church

1977-1981- BA in Communications, Loyola University, New Orleans, LA

AWARDS & RECOGNITION

1981-1988- President of Alpha Kappa Alpha Sorority

1990 – Outstanding Achievement – Northwest Airlines

2000-Employee Month – Pontchartrain Hotels

2000- Employee of the Year –Pontchartrain Hotels

2001- President’s Award NOEBA

2006-Cambridge Who’s Who

2009- Presidential Who’s Who

2014- Chuckie Award for Customer Satisfaction Highest in the Company (2013)

2015-Chuckie Award Most Improved (2014)

2016-Chuckie Award # 3 in Company Customer Satisfaction (2015)

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