RHENNIE VILORIA, MBA, PMP, ITIL V*, CSM, CSP-SM

Mobile# 626-***-**** adhjpi@r.postjobfree.com

Profile: Program/Project Management/Software Development/CSM/IT Operations Manage- ment/Project Management Trainer

• Senior IT professional with unique combination of IT Software Development, Program Man- agement, Project Management, PMO Setup, IT Operations, Business Process Improvement, Business Analysis and Financial Management with proven tract record in increasing produc- tivity, improving quality and customer satisfaction.

• With an Executive MBA-level education, Project Management Certification (PMP-PMI), ITIL V3 Certification and a skilled strategist who transforms strategic plans into workable solu- tions that reduces cost, product-development time and improves company’s profitability.

• Over 20 years of IT consulting, program/project management and business analysis, experi- ence in all phases of software development life cycle (SDLC) using waterfall, agile/scrum or hybrid methodology from ground-up.

• Project Management instructor based on PMI framework (since 2007-present) with 98% stu- dent passing rate. ITIL Instructor (2009 - present)

• Adjunct Instructor: University of California Irvine on Project Management, Risk Management

• Defines and establishes project or program governance structure to support successful de- livery of projects.

HIGHLIGHTS OF ACCOMPLISHMENTS

• Led the team in the development of USC Online Learning System in 2011 which was suc- cessfully launched in 2012 from definition to implementation to maintenance.

• Led a World Bank funded web-based software development project which tracks physical accomplishments, financial disbursements, time line, issues and conflict resolution of Foreign Assisted Projects of Philippine Government and was recognized by World Bank as the only project completed on time and within budget.

• Managed and led the team in the development of Inventory and Purchasing System of a global garment manufacturing company with multi sites and improved the internal work pro- cesses and saved the company 28% on their inventoriables.

• Managed the software development project of Global Absence Management System of Uni- versity of Cambridge which was deployed in Europe, Americas and Asia.

• Led the development of several eCommerce websites.

• Managed and led projects across industries: Education, Banking, Manufacturing, Utility, Re- tail, Software, Oil, Transport, Airlines, Insurance, Govt, Health Care, Real Estate, Law En- forcements, Pharmaceutical and Digital Security/Biometrics. AREAS OF EXPERTISE

EDUCATION:

• Executive MBA 2010 – University of Southern California

• Bachelor of Science in Computer Engineering 1991 Polytechnic University of the Philippines

• College of the Canyons, Valencia CA, Marketing & Business Class August 2007- May 2008 CERTIFICATIONS:

• PMP- Project Management Professional PMI 2007– present

• ITIL V3 Foundation Certified (2009)

• CSM - Certified Scrum Master (2020)

• CSP-SM- Certified Scrum Professional Scrum Master (2020) PROFESSIONAL EXPERIENCE

American Advisors Group Aug 3, 2020- Oct 6, 2020

• Facilitated creation of Business Requirements document on Salesforce enhancement project which includes use cases.

• Created charter, project plan, coordinated with cross-functional heads for allocation of re- sources, estimates and sprint goals/assignments.

• Managed and owned the Sales project Portfolio.

• Project/Program

Management

• Portfolio Manage-

ment

• PMO Setup

• Change Management

• Risk Management

• Quality Assurance

• Earned Value Man-

agement

• CMMI, TQM,

ISO9001

• JIRA. Confluence

• Smartsheet

• Salesforce

• Office 365, Word, Excel,

Powerpoint, Visio

• MS Projects

• Clarity

• Software Development Life

Cycle (SDLC)

• Business Analysis

• Agile Methodologies,

Scrum, Iterative, Water-

fall, Kanban, Hybrid

• Business Case/Use

Case

• Test Plan/Test Cases

• OPM3

• Social Media/Digital Mar-

keting

• Six Sigma, DMAIC

• Sarbanes Oxley, COBIT,

ITIL

• Coordinated with different functional managers, product owners and maintained project mi- lestones.

Thales, Sr Project Manager Jan 2019 - Jun 1, 2020

• Determine detailed requirements and limitations on larger scale projects. Facilitates breaking down of deliverables into smaller and manageable components.

• Develop and manage detailed project plan to track project progress in terms of critical tasks, hours, resources, dependencies, hardware, software and resources.

• Lead cross-functional team in execution of project management plan to achieve project ob- jectives.

• Monitor, control and manage changes in scope, schedule, cost, and influencing the factors that will affect project objectives.

• Manage expectations, maintain communications and relationship among team members, client, vendors and other project stakeholders.

• Facilitate creation of business cases, use cases, user stories in order for the team members to understand why the project is initiated

• Coordinate with functional heads regarding resource allocation and making sure projects have the required quantity and capacity of resources to complete the project.

• Prepare monthly reporting of project performance, ETC, EAC, variances, root causes and quantifying variances, perform required corrective and preventive actions. Prepares and re- ports weekly risks and agreed upon responses.

• Ensure that all projects are delivered on-time, within scope and within budget.

•Manage project closure to satisfy completion or exit criteria, complete contractual agree- ments, transition to operations or support, collection of documentation and conduct post mortem activities

• Collaborate with client, product owners, BA. IT team, QA team, vendors and functional man- agers to achieve project objectives.

• Create, maintain, facilitate proper and comprehensive documentation of the progress of the project/program, security and industry compliances, change requests and issues in Conflu- ence and JIRA.

•Manage biometric projects, AFIS and mobile ID solutions to law enforcement agencies. Softweb Consulting, Project/Program Manager Jan 2009- Dec 2018

• Develop overall program and detailed project plans to monitor progress.

• Managing and leading teams ( project managers, software developers, business analysts, graphic designers, customers and vendors) in successfully achieving the project deliverables within the approved budget, schedule and quality specs from initiating to closing.

• Monitoring and reporting project performance, variances, root causes and project forecasts to the stakeholders and aggressively influencing the factors that affects variances.

• Critically analyzing, designing and ensuring that the best practices in software development, program and project management are followed and contributes to continuous improvement.

• Critically balancing the scope, schedule, cost, quality, risks and resources to successfully complete the project while managing stakeholders expectations.

• Led multiple web development projects including eCommerce, interactive marketing and other American Disability Act compliance projects.

• Managed and led the team in the development of USC Online learning system which is being used globally.

• Led web development projects in compliances with American Disability Act.

• Project Management Professional Trainer for PMI Registered Education Partners.

• Develop procedures, project management standards, templates, reports, recommends best processes for continuous improvement.

• Coaching, training project managers and overseeing projects.

• Managing resources.

Countrywide Financials / Bank of America Business Analyst (Westlake Village, CA) Jul 2008- Jan 2009

• Developed Feasibility Study/CBA (Cost Benefit Analysis) model for a project worth more than

$50 Million.

• Identified complex business requirements, optimized business processes, conducted data gathering and analysis, created and refined BRD (Business Requirements Document) of Cen- tralized Document Imaging System, use cases, integration mapping and articulated informa- tion into process flows.

• Coordinated with cross functional units to define and control requirements.

• Facilitated issue/conflict resolution.

ACT Litigation Services (e-Discovery) Senior Tech (Valencia, CA) Jun 2007 to July 2008

• Analyzed and manipulated data on SQL databases, query, troubleshoot and corrected errors during data processing.

• Responsible for manipulating data security on Lotus Notes that was used for litigation.

• Defined elements for a third party software that displayed hidden data on Lotus notes.

• Monitored consistency in process and on time delivery of projects. Softweb Consulting (Project Manager/Business Analyst March 2001- Jun 2007

• Managed, led, and coached project managers, developers, business analysts, and vendors to ensure successful delivery and smooth implementation of distributed projects.

• Designed and implemented the SDLC Project Management Tool based on CMMI and Lean Six Sigma resulting in 30% process improvement for sales/proposal generation, 60% reduc- tion in application issues and 200% increase in company’s net profit.

• Lotus Notes Trainer.

IBM (Sr Tech, Project Manager/Business Analyst/ PreSales Support) Feb 1998-March 2001

• Conducted regular technical product presentations and training to IBM Business partners and clients.

• Managed software development, infrastructure, integration, migration, and e-Learning projects including vendor management.

• Developed project management plan, RFPs, proposal, business and technical requirements, contingency plan, managed and negotiated project scope, defined resource requirements, delegated tasks, managed SDLC and PMLC deliverables, controlled project schedules and variances and effectively communicated status to the stakeholders.

• Worked as a part time Lotus Notes instructor in Asia Pacific College (IBM University) June 2001-2002 and to IBM Authorized Education Centers (2001- 2003). Colliers International IT Operations Manager, IT Trainer for Asia, Feb 1996- Feb 1998

• Implemented security policies. Managed the internet, LAN, PC, help desk and applications.

• Wrote manuals and conducted regular computer training within Asia Pacific Region. Ashford Pharmaceuticals, IT Head Jan 1992 - Jan 1996

• Managed developers.

• Implemented Accounting System (ACCPAC) together with Accounting Department.

• Generated reports for medical reps and other pharmaceuticals.

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