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Sales Operations Manager

Location:
Sacramento, CA
Posted:
November 04, 2020

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Resume:

Leslie M. Nelson

Sacramento, CA ***** Phone: 469-***-**** Email: adhjmg@r.postjobfree.com

Qualification Highlight

Innovative professional with progressive financial management and analytical reporting experience with demonstrated initiative, creativity, and success.

Expertise in strategic planning, cost containment, budgeting/finance, customer service, staff training, supervision, and mentoring.

Highly skilled in Profit & Loss management and business analysis: o Quick study with an ability to rapidly achieve organizational integration, quickly assimilate job requirements and aggressively employ new methodologies. Energetic and self-motivated team player/builder. At ease in a high stress, fast-paced environments with emerging and multiple responsibilities.

o Excellent leadership, management, oral/written communication, interpersonal, intuitive, and analysis skills. Thrive in both independent and collaborative work environments.

Known for developing and executing innovative corporate policies and procedures. Proven track record of increasing revenues, streamlining workflow, and creating a team environment to increase productivity. Software

Microsoft Excel (Vlookup, Index-Match, Pivot Tables, VBA, Marcos), Microsoft Access, Salesforce, Selectica, PeopleSoft, Oracle, SAP, TM1, Power BI, AWS, and QlikView. Career History

SonicWall Inc., Dallas TX 01/2019 to 07/2020

Senior Advisor/Global Sales Compensation

Manage a portfolio of compensation projects, tackle balance resources to ensure the highest priority strategic work while appropriately managing compliance and other standard practices.

Collaborate with Compensation Program and Operations Managers to drive change management initiatives holistically at the senior executive level.

Partner with various functions to establish best practices, as well as drive on-going process refinement to improve the efficiency and accuracy of sales incentive methodology, calculations, and reporting.

Work with Human Resources to provide guidance, advice, analysis, and training in connection with sales compensation policies, plans, and job design.

Drive process improvements within commissions processing and fiscal year transition.

Calculate monthly commissions accrual for domestic and international sales organizations.

Responsible for the integrity of the sales commissions data.

Maintain policies, procedures, and controls for compensation commissions.

Communicate with the sales force regarding inquiry and payments.

Manage all communications related to commission calculations. McKesson Corporation/Change Healthcare, Alpharetta, GA 09/1998 to 10/2018 Senior Financial Lead/Sales Operations Analyst

Responsible for compensation plan administration and analytics for Change Healthcare Technology Enabled Services (“TES”) Sales organization formally known as McKesson Business Performance Services

(BPS), under Change Healthcare Total Rewards.

From the initial contact to deal closure, support sales order workflow, including deal architecture, adhered to booking policy, and overseeing contract compliance.

Liaise with corporate accounting in the reconciliation of monthly bookings between Salesforce, Selectica Contract Lifecycle Management (CLM), and TM1.

Leslie M. Nelson page two

Career History – continued

Partner with the executive team & divisional heads to complete business performance analysis & develop tools to support decision making throughout the organization.

Create models to perform a deep-dive analysis of growth and profitability drivers, operational benchmarking, and ROI analysis.

Prepare ad hoc special projects, reporting, forecasting & analysis for Finance, sales directors & senior management.

Create an incentive compensation management system in Microsoft Access database with employee information and compensation plan information. Develop test scripts for the new plan year. Perform testing to ensure new plans are producing desired results.

Ensure commissions and bonuses calculated accurately and promptly. Reconcile sales compensation payments.

Review sales commission requests submitted by the Field Sales team within Salesforce.com. Provide excellent customer service to the Field Sales team by addressing questions promptly regarding commissions.

Senior Financial/Business Analyst

Led project to map Capario and RelayHealth EDI aging with Dubuque transaction data to identify clients not paying, but we are currently invoicing and not using the system. Created a comparative report to compare Oracle Provider Count to Dubuque NPI and produced a weekly report used for the RelayHealth EDI SFORA, which compares Oracle to Salesforce data. Manage report to identify discrepancies in VAR Type, Welcome Packet Date, Client Type, Pricing Option, Services (Bundled, Claims, ERA, and Eligibility), Provider Count, Status (active, cancellations and possible cancellations). Mapped the Dubuque transaction data used by the Interns to update SalesForce. Revamped and maintained RH MSLC & PP Monthly Stats report. Created a new RelayHealth EDI Retail VAR Commission statement based on Billing and created a tool to reconcile SalesForce Submitter and Billing Ids to Oracle before orders sent to PeopleSoft.

Coordinate the development of budgets for internal clients; provides information to assist staff and administrators in budget preparation: implement and control, prepared, balance, compile, and enter budget data; Performs statistical analysis of cash flow and budgets; monitors and evaluates budgets and cash flow for appropriateness to ensure fiscal solvency and accountability.

Collect, retrieve, and organize data to identify financial discrepancies. Resolve client inquiries, recommend solutions to staff, and appropriately implement corrections or changes. Verizon Business, Cary, NC 05/96 to 09/98

Senior Budget Analyst

AgFirst Farm Credit Bank, Columbia, SC 03/95 to 04/96 Budget Analyst

Computer Sciences Corporation, Columbia, SC 07/93 to 03/95 Business Analyst

Department of Defense - Pentagon, Washington, DC 06/90 to 07/93 Budget Analyst

Education Profile

University of Maryland Eastern Shore, Princess Anne, MD Bachelor of Science in Accounting

McKesson Corporation Six Sigma

Greenbelt



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