PERSONAL DATA

SURNAME : NKOSI

FIRST NAMES : NOMVULA BETTY

HOME ADDRESS : *** ***** *

SOSHANGUVE

0152

E-MAIL ADDRESS : adhjhc@r.postjobfree.com

CONTACT TEL : 082-***-****

079-***-****

GENDER : FEMALE

NATIONALITY : SOUTH AFRICAN

HOME LANGUAGE : ZULU

SECOND LANGUAGES : N.SOTHO, ENGLISH & AFRIKAANS

DRIVER’S LICENCE : CODE 8

CRIMINAL RECORD : NONE

EDUCATIONAL QUALIFICATIONS

LAST SCHOOL ATTENDED : LETHABONG HIGH SCHOOL

HIGHEST GRADE PASSED : GRADE 12

SUBJECTS PASSED : ENGLISH

AFRIKAANS

MATHEMATICS,

PHYSICAL SCIENCE

BIOLOGY

N.SOTHO

TERTIARY EDUCATION

NAME OF INSTITUTION : UNISA

CURRENT STUDIES : HIGHER CERTIFICATE IN EDUCATION

NAME OF INSTITUTION : UNISA

QUALIFICATION OBTAINED : BCOM INFORMATICS

SUBJECTS PASSED : INTRO TO ECON & MNG ENV 1A

: INTRO TO ECON & MNG ENV 1B

: ECONOMICS IA

: ECONOMICS IB

: END-USER COMPUTING (PRACTICAL)

: FINANCIAL ACCOUNTING PRINCIPLES,

CONCEPT & PROCEDURES

: FINANCIAL ACCOUNTING REPORTING

: BUSINESS MANAGEMENT IA

: BUSINESS MANAGEMENT IB

: INTRODUCTORY TO FINANCIAL MATHEMATICS

: VISUAL PROGRAMMING 1

: INTRO TO BUSINESS INFORMATION SYSTEMS

: FINANCIAL ACCOUNTING FOR COMPANIES

: SELECTED ACCOUNTING STANDARDS AND

SIMPLE GROUP STRUCTURES

: CORPORATE GOVERNANCE IN ACCOUNTANCY

: PRACTICAL ACCOUNTING DATA PROCESSING 2 : TAXATION OF BUSINESS INCOME

: FINANCIAL MANAGEMENT II

: STRUCTURED SYSTEMS ANALYSIS

: OBJECT ORIENTED ANALYSIS

: GENERAL MANAGEMENT

: INTRODUCTION TO ENTREPRENEUR & BUSINESS MANAGEMENT

: DATABASE II

: SOFTWARE PROJECT MANAGEMENT

: HUMAN-COMPUTER INTERACTION II

: DATABASE DESIGN AND IMPLEMENTATION

: FINANCIAL MANAGEMENT III

: FAMILY BUSINESS MANAGEMENT

: ADVANCED SYSTEMS DEVELOPMENT : PROJECT MANAGEMENT

: WORKING CAPUTAL MANAGEMENT

: ENTREPRENEURSHIP & SMALL BUSINESS

MANAGEMENT

YEAR OBTAINED : 2017

QUALITIES AND ATTRIBUTES

PASSION DRIVEN AND SELF MOTIVATED

ABILITY TO WORK IN A TEAM

ABILITY TO WORK UNDER PRESSURE

GOOD PROBLEM ANALYSIS AND SOLVING SKILLS

GOOD VERBAL AND WRITTEN COMMUNICATION SKILLS

TELEPHONE ETIQUETTE

GOOD CUSTOMER SERVICE ORIENTATION

WORK EXPERIENCE

NAME OF ORGANISATION : SA POST OFFICE

POSITION HELD : PAYROLL OFFICER

DEPARTMENT : EMPLOYEE SERVICE CENTRE - HUMAN

CAPITAL MANAGEMENT

DUTIES : RESPONSIBLE FOR THE INPUT AND

MAINTENANCE OF ALL PAYROLL

INFORMATION ON SAP ERP OF ALL

EMPLOYEES REMUNERATED ON THE

BARGAINING UNIT. HANDLE ALL PERSONNEL

MATTERS E.G LEAVE, APPOINTMENTS,

TRAVEL AND SUBSISTENCE CLAIMS,

LONG SERVICE RECOGNITION,

TERMINATION OF SERVICES, TEMPORARY

TOTAL DISABILITY CLAIMS, ILL HEALTH,

DEATH, DISMISSALS, LEAVE DISCOUNTING,

OVERTIME, MEDICAL SCHEMES AND OTHER

ALLOWANCES, ETC. HANDLE GENERAL

STAFF QUERIES AND CORRESPONDENCE.

ASSIST TO RECTIFY NEGATIVE/REJECTED

SALARIES FOR THE FINAL PAYROLL.

PREPARE PENSION FUND FILES AND

ARRANGE PAYMENT OF LEAVE GRATUTIES.

RECONCILIATION OF STATEMENTS, DEBT

FILES, CUSTOMER SERVICES AND OTHER

GENERAL PERSONNEL & ADMIN RELATED

DUTIES.

DUARTION : 01 JULY 2006 – 31 DECEMBER 2019 (VSP)

REASON FOR LEAVING : STUDYING

DEPARTMENT : IT DEPARTMENT

POSITION HELD : IT SERVICE DESK AGENT

DUTIES : PROVIDE TELEPHONIC SUPPORT TO USERS

USING THE REMEDY CALL LOGGING SYSTEM.

ENSURE MAXIMUM AVAILABILTY TO MEET

PRODUCTIVE TARGETS. LOG ALL INCOMING ON REMEDY. PERFORM REMOTE TROUBLE

SHOOTING THROUGH DIAGNOSTIC TECHNIQUE.

WALK THE CUSTOMER THROUGH THE

PROBLEM-SOLVING PROCESS. PROVIDE

ACURATE INFORMATION ON IT PRODUCTS

OR SERVICES ETC.

DURATION : ONE YEAR

DEPARTMENT : DELIVERY MANAGEMENT

POSITION HELD : DATA CONTROLLER

DUTIES : CAPTURING OF DATA ON ALL

RELEVANT DELIVERY MANAGEMENT

COMPILING WEEKLY AND MONTHLY REPORTS TO MANAGEMENT AND PERFORM GENERAL

ADMIN DUTIES.

DURATION : THREE YAERS

DEPARTMENT : PRIMARY AREA

POSITION HELD : PROCESS SUPERVISOR

DUTIES : GENERAL SUPERVISION OF MAIL

PROCESSORS, COLLECTING VOLUMES

UPDATE AND MAINTAIN PROCESS CONTROL

BOOK, CAPTURING OF PROCESS CONTROL

VOLUMES ON MCMIS

DURATION : FOUR YEARS

REFERENCES

CONTACT PERSON : RAILDA OOSTHUIZEN

COMPANY : SA POST OFFICE

POSITION : CONTROL PERSONNEL OFFICER

CONTACT NO. : 012-***-****

CONTACT PERSON : SUNNY MAHABIR

COMPANY : SA POST OFFICE

POSITION : MAIL OPERATIONS MANAGER

CONTACT NO : 012-***-****

CONTACT PERSON : PASTOR MAKWENA SIBIYA

COMPANY : BMW

POSITION : PSYCHOLOGIST

CONTACT NO : 012-***-****

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