Post Job Free

Resume

Sign in

Hotel Manager

Location:
Chennai, Tamil Nadu, India
Posted:
November 04, 2020

Contact this candidate

Resume:

JOB APPLICATION

Respected Sir/Madam,

Seasonal Greetings of the day!

In part of your continuous growth development plans, I would like to take the chance to be a part of your competent team. I am therefore writing to ask if you have any vacancies, which would suit someone with my qualifications and experience.

I believe my educational attainment, experiences from training and work, plus my willingness to learn in all aspects would be considerable factors for the person you may look for. I have particular interest /experience which would appear to be relevant to the work for which your company is known.

Enclosed is my profile for your further reference. I would be more than willing to get in touch with you if needed in your most convenient time.

Yours Sincerely,

S.M. Abdul Qader.

Saaral resorts, Coutrallam, Tamil nadu

Resort Manager Jul 2018 - Sep 2020.

Abad Hotels India Pvt Ltd, Kerala

Resort Manager: Sep 2016- June 2018.

Country Spa Wellness Beach resort, Kovalam

Resort Manager: Apr 2014 – Sep 2016.

The Aruna, Chennai

Front Office Manager: Oct 2013- Apr 2014.

Sparsa Resorts, Thiruvannamalai

Front Office Manager: Sep 2010- Sep 2013.

Singaar International, Kanyakumari

Front Office Manager: Sep 2009- Sep 2010.

Hotel Land Mark Plaza, Dubai

Duration: Sep 2006-Aug 2009

A unit of Land Mark group of hotels L.L.C.

Joined as Revenue Executive and promoted as Front Office Manager.

Hotel Ramada Raj Park, Chennai

Front Office Executive Jun 2005- Aug 2006

Joined as Front Office Assistant and promoted as Front Office Executive.

Hotel Taj Garden Retreat, Thekkady

Front Office Assistant Apr 2004 – May 2005

A Unit of Taj Kerala Hotels Pvt Ltd, Cochin.

Master of Science(T &HM)

Madurai Kamaraj University:2011-2013

64.7%

Master of Business Administration

Tamil nadu open university 2007-2009

First Class- H.R.

Bachelor of Computer Application

Alagappa University

Diploma In Hotel Management and catering Technology

Indian Institute of Catering Technology and Hotel Management, Thanjavur

2001-2004. Mark:69.29%

HSC

L.K. Hr. Sec School

State Board

Mark-51% 2001

SSLC

L.K. Hr. Sec School

State Board

Mark-82% 1999

Diploma in Computer Applications

Completed in 2000.

Certified Trainer

Certified by MMM Solutions on 2013.

Master of Arts(History)

Certified by TNOU in 2005

Master of Labour studies

Certified by MKU.

General Management

Recruiting, training and supervising staff.

Managing budgets.

Maintaining statistical and financial records.

Planning maintenance work, events and room bookings.

Handling customer complaints and queries.

Promoting and marketing the business.

Ensuring compliance with health and safety legislation.

Managing and Renewing the licenses which are required to run Hotel.

Managing the Channel Manager and all other portals and responding all other reviews and work to improve on the positive side.

Daily meeting with the HOD’s and providing support and solution to their department Issues.

Maintaining the Public relations to tackle if there is any issue arises from outside.

Accomodation Management.

Guest Relations and Client Relationship.

Managing Check-ins and Check-outs

Maintaining the S.O.P.

Managing the GSTS

Managing the Concierge Operations

Managing the Telephones Section.

Quality and Crisis Management.

Financial and Performance Auditing.

Develop and Implement Strategies to achieve large Market share.

Creating a High level of Working Environment.

Cost Management and Guest Satisfaction.

Recruitment and Performance Appraisal.

Room Revenue Optimization and Maximizing the A.R.R.

Monitor the daily performance and improve it by Yield Management Techniques.

Manage the Guest History system.

Monitor the competitive Figure.

Managing the Inter departmental Coordination.

Work towards the planning and processing of promotions, special packages, corporate discounts, new accounts etc.

Creating the Departmental Trainers. And train the Trainers.

Obtaining Current local, national and international best practices/trends in accommodations management and put it in Practice.

Identify key communities, plan various initiatives and co-ordinate the support activities.

Revenue Management

Managing the Team, Price, Discounts Etc

Managing the GDS and Forecasting.

Managing the revenue Distribution

Review Monthly reports and analyzing the reports towards the improvement.

Food and Beverage Management

Maintaining the S.O.P.

Managing the Team, Price, Discounts Etc

Managing the Guest Complaints

Maintaining the Food Quality and promoting the Restaurant and Bar.

SPA Management

Time Management

Managing Guest Complaints.

Managing the Service Standards and improving the service quality

Implementing modern techniques

Sales and Marketing

E marketing

Field Marketing Management.

Marketing Analysis.

Training

Training and motivating the Staffs

Identifying Training needs and planning Training Techniques.

I have an exposure to contemporized Technologies in the field of Hotel Management and Catering Technology and I am a hard worker and a keen learner. I do hereby declare that all the statements mentioned by me in this resume are true and correct to the best of my knowledge and belief.

Place: Date: Yours faithfully

Curriculam vitae OF

Abdul Qader.S.M.

Career Objective:

Intend to build career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. And I am willing to work as a key player in challenging and creative environment.

Photograph:

Hand Phone Number:

936*******/909-***-****

Email id:

adhjb8@r.postjobfree.com

adhjb8@r.postjobfree.com

Aadhar Number:

316*-****-****

Residential Address:

12/100, Cross St,

Kayal Patinam

Tuticorin dist,

Pin no -628204.

Languages Known:

Tamil

English

Malayalam

Professional Assignments (Career History)

References:

Mr. Riaz Ahmed, Managing Director, Abad Hotels and Resorts, Cochin.

Mr. Jibran Asif, Director,

Abad Hotels and Resorts, Cochin.

Mr. C.V.Rao,

Corp. Hr. Manager,

Country club India Ltd, Hyderabad.

Mr. Santhosh Kumar,

General Manager,

Vinnca Resorts,

Ooty.

Mr.Krishnakumar,

General Manager, Siena village, Kerala.

Mr. Seyad Rafi,

Corp. Gen. Manager,

Saaral Residency, Chennai.

Tamil.

English.

Tamil.

English.

Academic Qualification

Other Certifications

Job Responsibilities and skill set.

Industrial Training:

Hotel Tamil Nadu, Tiruchendur- A unit of TTDC LTD.

Hotel Crowne Plaza Surya, New Delhi.

Hotel Tropicana (Taj Residency), Vadodara- A unit of Indian Hotels Pvt Ltd.

Hotel Avenue Regent, Cochin.

Hotel Taj Garden Retreat, Kumarakom - A unit of Taj Kerala Hotels Pvt Ltd.

Known H.M. Software’s:

HMS

Win HMS

IDS

FD Champagne

Opera

Fidelio

Elite

Hotelier

Computer Literacy:

MS Office.

Computer Applications.

photo shop.

Internet concepts.

Professional media network :

Linkedin- Abdul Qader S.M.

Tamil.

English.

Tamil.

English.

Personal details:

Date of birth : 28/07/1982

Age/sex : 38/ Male

Marital Status: Married

Nationality : Indian

Core Competencies:

Administration.

Team Building.

Responsibility.

Leader Ship.

Negotiation & Analytical skills.

Tech savy.

Commercial Awareness.

Professionalism.

Participation.

Decision Making.

Communication.

Trust worthiness & Ethics.

Result orientation.

Conflict Resolution.

Problem solving.

Coaching.

Motivating others.

Revenue Management.

Managing the Financial Issues.

Managing the crisis.

Vast knowledge on the licensing.

Public relations.

Passport Information:

Passport No :K0581562.

Place of Issue : Madurai, Tamil Nadu.

Date of Issue : 13/12/2011.

Date of Expiry: 12/12/2021.

il.

English.

Tamil.

English.

Declaration



Contact this candidate