SIRAJUDDIN.S.N

New: ** Old: **, Maroof Street

1nd Floor Mount Road,

Chennai – 600002

Mobile: +91-994*******

Email: adhj8h@r.postjobfree.com

Executive Summary

Organized and structured Account Administrator with 7+ years of experience driving business development, Finance and accounting initiatives. Hands-on expertise maintaining portfolio systems and processes, asset management activities, metric reporting, and other operational needs. Strong strategic planning and interpersonal skills, with a proven ability to turn around under-performing departments.

Experience Summary

NAME OF THE CONCERN

DESIGNATION

DURATION

Maersk Global Service Centers India Pvt Ltd

Financial Analyst

Aug 05th 2019 – Present

DXC Technologies

Financial Associate - IV

Mar 14th 2018 – July 20th 2018

Wipro Technologies

Senior Executive

Feb 24th2016 - 02nd Oct 2017

Hewlett Packard E-Global Pvt. Ltd.

Senior Process Associate

April 2nd, 2014 – 22nd Jan 2016

Accenture Private Limited

Process Associate

June 22nd 2011 – 28th Jan 2014

Work Experience 1:

Organization : Maersk Global Service Centers India Pvt Ltd

Period : Aug 05th 2019 – Present

Role : Financial Analyst – (Individual Contributor)

Roles & Responsibilities:

PO Creation for CMED, WMED and EMED clusters

Handling the direct queries of clients and vendors via calls and emails

Allocating the volumes to agents and closing the TAT’s on the same day without any SLA’s Miss

Prospective candidate with strong risk management skills, excellent communication, teamwork, leadership, and conflict management skills

Achievements:

Feb20 - Centre of Excellence award for handling the critical Romanian Process

Work Experience 2:

Organization : DXC Technologies

Period : Mar 14th 2018 – July 20th 2018

Role : Financial Associate – IV (Team Lead)

Roles & Responsibilities:

During Go-Live Period Operating model design & redesign to ensure that services are effectively supported

Logging, tracking, and following open issues to resolution including confirming task owner and establishing target with the help of management

Recognizing, registering and resolving client complaints – implementing solutions and prevention mechanisms and escalating issues where necessary

Strong analytical skills and attention to detail

Kofax SPOC

Complete Ownership over Non-Po and Po Invoices

Created three-way process improvement for controlling the duplicate payments

Monitoring and action taken responsibility to the dispute cases with PBM on a daily basis

Managing the DOOapp external team for successfully completing the task without any SLA Missing

Preparation of P2P Dashboard on a weekly basis and sent it across

Defining Operational Acceptance Criteria (OACs) for new or changed services and managing delivery against the OACs with the help of management

Handling the direct queries of clients and vendors via calls and emails

Allocating the volumes to agents and closing the TAT’s on the same day without any SLA’s Miss

Coordinating with IT Team regarding system related issues

Managing delivery expectations and timely response in all engagements

If any process updates received from the client side, being updated to the team members and document the same in DTP

Being a process trainer grooming the new joiners in my team

Prospective candidate with strong risk management skills, excellent communication, teamwork, leadership, and conflict management skills

Work Experience 3:

Organization : Wipro Technologies

Period : Feb 24th 2016 – Oct 2nd 2017

Role : Senior Executive (Team Lead – Individual Contributor)

Roles & Responsibilities:

Strong experience in accounting clerical, accounts payable and receivables

Performing reconciliation of accounts and all other tasks associated with accounting

Controlling end to end Lease Management weekly and Monthly Activities

Book Closer and opening Actives during Month end and beginning

Handling responsibilities of aiding accounts payable specialists regarding the proper coding of invoices and other procedural issues

Responding to vendor and employees’ inquiries and conducting investigations and historical reviews to resolve problems

Approving and monitoring new vendor setup and making necessary changes to ensure in compliance

Handling responsibilities of assisting accounting manager in handling accounting tasks

Ensured timely receipt of payment and resolved any discrepancies in areas of accounting

Responsible for the complete end to end reporting of the dashboard metrics and forecast to achieve the CSL and KM

Handled all customer escalation relating to helpdesk queries relating to vendor payments.

Analysis on aged invoices and driven to make sure this well within threshold limit of contractual agreement.

Work Experience 4:

Organization : Hewlett Packard

Period : Apr 2nd 2014 – Jan 22nd 2016

Role : Senior Process Associate

Roles & Responsibilities:

Handling day to day payment activities for all the 8 countries.

Need to collect dues from the customer before it fall under overdue bucket.

Sending Invoice copies and SOA to customers on monthly basis.

Follow up with customers ensuring invoices are collected on time.

Download Bank Statements (In House Bank) to reconcile weekly and Monthly basis.

Posting the payments into the respective accounts as per the Bank Statement.

Monitoring every day’s payments are posted in the correct account for allocation.

Allocating the invoices as per the payments acknowledged by the Customer.

Maintaining the reconciliation statement on monthly basis.

Matching Bank statement and booking statement on monthly basis, if any disagreement is found, raising necessary journals for rectification.

Preparing all the month end reports and activities for both collections and cash application team and also in closing the AR ledger for the month.

Maintaining and sending the daily reports to the clients.

Managing the Client expectations in terms of reporting, quality and ensuring the deliverables are met

Achievements:

Dec 2015 - Centre of Excellence award for handling complex queries and escalation

Work Experience 5:

Organization : Accenture Pvt. Ltd.

Period : Jun 22nd 2011 – Jan 28th 2014

Role : Senior Process Associate

Roles & Responsibilities:

Processing of invoices and disburse the payment to the vendors

Attending live meeting / weekly dashboard calls with the clients on a regular basis.

To achieve and maintain Client SLA’s in green.

Being a trainer for grooming the new joiners in my team.

Being a subject matter expert taking issues and challenges to my client (Microsoft), and making a follow up’s till the issue gets resolved.

Any issues and escalations arise, finding out the RCA (Root cause Analysis) and giving right feedback to concern team member.

If any process updates received from the client side, being updated to the team members and document the same in our process DTP.

Handling the direct queries of clients and vendors via calls and emails using CRM

Working in an OPEX, preparing white boards and control charts & client reporting metrics.

Being a SPOC for Accenture policy and procedures in our deal.

Attending other teams cross training, gaining knowledge from others.

Nominating myself and taken up many capability development trainings internally in an Accenture.

As a senior processor had explained the process for SIPOC and OE metrics at the time of client visits.

Being a senior processor, a SME taken over the control of whole team for all fields like SLA’s, OE metrics, and other initiative deliverable programs in a team in the absence of Team Lead.

Earned an award for implemented many WE@ACCENTURE processes related ideas into our global process.

Achievements:

Apr 2012 –Received appreciation mail from the Client for implementing Australia and New Zealand stream without escalations.

May 2012 – Numero Uno Award

Feb 2013 - Numero Uno Award

Posted 2 ideas in We@accenture (Tool for new ideas & innovations) for productivity improvement and got implemented.

Awarded Celebrating Performance Monetary often

Qualities Exhibited

Man Management: Delegating the workflow in the Absence of Team Lead in an effective manner.

Quality: Provided High Quality Product, with one occurrence of a Fatal Error in period of Employment.

Communication: Good Communication skill in both Verbal and Written.

Knowledge Gained

Verbal Communication Skill

Business Email writing training.

Basic Excel Training.

Academic Qualification

Bachelor of Commerce (B.com)- MOHAMED SATHAK COLLEGE OF ARTS & SCIENCE – 67%

Higher Secondary - Muslim Higher Secondary School- 60%

Strengths

Willingness to learn and comprehensive problem solving capabilities.

Hardworking and dedicated with an ability to take up responsibilities.

Ability to completed and delivers assignments on time.

Good team worker with strong communication and interpersonal skills.

Personal Information

Date of Birth : 5th of April 1989

Father’s Name : R.Md. Sharfuddin

Age : 30

Sex : Male

Marital Status : Single

Religion : Muslim

Nationality : Indian

Languages Known : Tamil, English, Hindi & Urdu

Mobile No. : +91-994*******

Declaration

I assure that the above furnished information is true and authentic to the best of my knowledge.

Place: Chennai

Date: (SIRAJUDDIN.S.N)

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