EFRELYN M. PAGCALIWAGAN

Mobile No.:+971*********

Email address:adhj7e@r.postjobfree.com

Address: MADEENA BLDG, TOURIST CLUB AREA ABU DHABI

OBJECTIVES:

Seeking for a position where I can deliver my skills and experience in the industry focused on sales related jobs and customer service.

POSITION DESIRED: Sales Assistant

SPECIFIC EXPERIENCE:

Coffee shop attendant

Sai Salon & Spa

Salmiyah Kuwait

May 2019 – September 30, 2020

Duties and Responsibilities:

-Greeting customer and provide excellent customer service

-Taking orders, making and serving drinks and snacks.

-Checking tables and kitchen duties

-Replenish condiments bar areas

-Completes any additional task as assigned by supervisor

-Consistently provide friendly guest service and heartfelt hospitality

-Follow food safety procedures according to company policies and health and sanitation regulations

-Complete inventory of both food and paper product within the café on a weekly basis

-Provide food service within a small team that includes cashiering and food preparation duties

SALES Assistant

Dansen & Wharton Corporation

SM City Batangas

March 2018 – March 2019

Duties and Responsibilities:

-To meet and greet customers

-To give customers detailed information and advice about products

-To maintain stock levels by refilling from the stock room as necessary

-Ensure all stocks laid out and displayed in order to attract customer as per standard layout

-Ensure all VM guidelines are followed and all stocks norms on clearance are maintained

-Maintain basic store standards

-Submit sales inventory reports and perform regular physical inventory

CASHIER

Pan Asia Amusement Company

World Of Fun SM City Batangas

June 2017 – September 2017

Duties and Responsibilities:

-Receive payment by cash, check, credit cards, vouchers or automatic debits.

-Issue receipts, refunds, credits, or change due to customer.

-Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change for the day.

-Maintain clean and orderly checkout areas.

Brand ambassador

Cherry Mobile Cosmic Technologies

SM City Batangas

June 2016 – June 2017

Duties and Responsibilities:

-Customer Service

-Dealing with sales target

-Analyzing sales figures and forecasting future sales and inter personal trends to facilitate planning

-Ensure all stocks laid out and displayed in order to attract customer as per standard layout

-Ensure all VM guidelines are followed and all stocks norms on clearance are maintained

-Maintain basic store standards

-Ensure manual replenishment is done from time to time

-Guide customers to items they’re looking for and up-sell other products

-Complete sales, resolve issues with returns or exchanges, and ensure that store visitors have a positive experience

-Interact with customers and other team members

PERSONAL DATA:

Born on 9th of September 1995 in Sta. Clara Batangas City, Philippines. Female. Can speak and understand English. 5’1 in height and weighing 58 kg. Time Conscious. Dedicated and hardworking. Has the ability to work with minimum supervision, self oriented person. Can Work Under Pressure. Team Player. Fond of dealing with people and can cope with the changes. Fast learner and has a sense of responsibility.

EDUCATION / QUALIFICATIONS / AFFILIATIONS:

Batangas State University

Bachelor of Science in Information Technology

Alangilan Batangas City June 2012 - April 2016

Batangas National High School

Rizal Avenue Batangas City

S.Y. 2008 - 2012

AREA OF EXPERTISE:

Customer Focus

Communication

Able to think out of the box

Proficient in Microsoft Office and other related applications

Operating POS

Visual merchandising

Computer Literate

REFERENCES: Available upon request.

I hereby certify that the above information is true and correct to the best of my knowledge and ability

EFRELYN M. PAGCALIWAGAN

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