Sales Executive Customer
Resume:
Dubai
adhj6m@r.postjobfree.com
https://www.linkedin.com/in/sarr
a-bouhalli-84983a129/
CONTACT
SARRA BOUHALLI
RETAIL CONSULTANT
Saint Laurent ( the flagship store, Dubai Mall)
Retail Consultant, Dubai
Proactively resolving the customer concern in a
manner with the company policies and with
customer satisfaction in mind.
Partnering with the store leadership team on
elevated customer issue.
understanding and adhering to all company
policies and procedures.
Engaging customers in a courteous, helpful and
respectful manner, educating them about the
brand history.
Communicate with customers in person, by phone
and by email to follow up and understand their
needs.
Perform research on the competition's services.
Reach out to potential clients to inform them about our products and services.
Feb 2018 - Oct 2
020
Chalhoub Group
Sales Executive, Dubai
Sell the company's products or services by
creating excellent sales pitches.
Meeting new clients and fostering good
relationships with these clients to maintain future sales.
Complete all paperwork relating to a sale.
Complete administrative tasks, such as processing
and recording sales, as needed.
Dec 2015 - Dec 2
017
Sacoor Brothers
Sales Executive, Dubai
Maintain clients satisfaction before, during and
after the sales is done.
Assist the clients with the garments
measurements and make sure that alteration is
done on time.
Follow up with the store transfers and insert them in the company system.
Contributes to team effort by accomplishing
related results as needed.
Feb 2014 - Dec 2
015
EXPERIENCE
Fluent in Arabic
Fluent in French
Fluent in English
LANGUAGES
Date of Birth: 28/12/1988
Marital status: Married
Nationality: Tunisian
PERSONAL INFORMATONS
West House General Trading L.L.C
Customer Service Agent, Dubai
Receive inbound calls from customers and
educate them with new
products/services with cross selling.
Answer customer queries to obtain full
understanding of what information is
being requested both telephonic and by email.
Research required information using available
resources.
Documenting all calls with regards to customer
inquiries using Call Tracking
System.
Manage and resolve Customer Complaints.
Provide a good quality of customer service on
every call for products and
services.
Promote good listening skills.
Aug 2012 - Jan 2
014
Apparel Group
Sales Associate, Dubai
Assist shoppers to find the goods and products
they are looking for.
Being responsible for processing cash and card
payments.
Stock shelves with merchandise and make sure
replenishment is done.
Report discrepancies and problems to the
supervisor.
Dec 2011 - Jun 2
012
Bachelor Degree In Business English And
Management
Faculty Of Letters, Arts And Humanities La Manou
ba, Tunisia
Sep 2007 - Jun 2
011
Chalhoub Retail Vocational Qualification Diploma
Chalhoub Retail Academy, Dubai
Oct 2016 - Apr 2
017
EDUCATION
Skill group
High Level of
Customer
Service
Excellent
Communication
skills
Team work
Skill group
Good listening
Skills
Sales Closing
SKILLS
Contact this candidate