Sales Executive

Amal EL Mejd

Nationality: Moroccan

Mobile phone: +971-**-***-****

Date of birth: 06 September 1994

Height / Weight: 180 / 69 Kg

Health: Excellent

Language: Arabic / English / French

Email address: adhj6f@r.postjobfree.com

PROFILE

Possessing a wealth of sales experience and a proven ability of successful sales, and business development, consistently achieving significant year-on-year sales targets and growth. Accomplished in training and motivating other sales to provide a high level of customer service. Believing that good team leadership and a hands-on approach to management brings increased standards and profits. Skills

Excellent skills handling guests and exceeding their expectations

Team player. Work well with diverse team in a fast-based environment

Ability to multi-task and meet deadline according to management requirements

Fast learner and willing to accept new responsibilities

Bilingual (Arabic / English / French)

Superb knowledge of Dubai and its attractions

Strong knowledge of Opera / CID / CRM/ Various computer applications

Professional MS-Office user.

Learning coach in Front office department

Great communication skills

Ability to adapt to change the company culture

Ability to solve problems flexibility

Hard working ability to learn from failure

Group work spirit

EDUCATION

• Baccalaureate option Life and Earth Science, Lycée Zaryab, Casablanca

• 2nd year at the Faculty of Economics Hassan 2, Casablanca

• P R O F E S S I O N A L E X P E R I E N C E

• DAMAC PROPERTIES “Relationship Manager” Dubai, UAE (Dec 2019 – Aug 2020) Key Responsibility:

o DAMAC Properties is a largest private luxury real estate developer in Middle East having mega Properties projects in UAE, KSA, Qatar, Jordan, Lebanon and UK. The idea to join them is to earn unlimited amount of money by selling different types of projects both locally and internationally.

Directly reporting to Director of Sales

Achieving Sales Targets through Lead Generation.

Arranging meetings with agents, real estate companies & mortgage brokers

Registering Real Estate Companies and Individuals for Business Referral

Prospecting and generating leads through referral and individual channels

Cold Calling to Investors, HNI’s and arranging office meetings

Participation in Project Launch Events, Road Shows, Business Trips & Mall Stands

Deal closings, overseeing signing of documents and disbursement of funds

sold many units in different projects of DAMAC locally & internationally

Closed deals in bulks & full floors to African & GCC investors

Sold units in DAMAC’s London Project

Always achieved & exceeded the assigned targets.

• Property Advisor “Keymax Properties” Dubai, UAE (April 2019–Nov 2019) Key Responsibility:

Placing Ads for the property in our CRM to publish in Dubizzle and Property Finder and other Portals.

Perform comparative market analysis to estimate properties’ value.

Having good contacts of clients and giving good facility to my clients.

Having good knowledge properties of Dubai market by area to area.

Full filling clients need according to their requirements.

Having good links and always working in team.

Suggesting property and closing deals according to Dubai laws.

Performing comparative market analysis to estimate properties’ value

Increasing the number of regular clients.

Build trusting relationships with colleagues and management.

Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms

Determining clients’ needs and financials abilities to propose solutions that suit them

• Property Consultant (July 2018 – April 2019) SOBHA Realty Key Responsibility:

Invite and meet potential buyers for determining their needs

Finding buyers in a position to proceed with purchase and willing to pay an acceptable price

Using and utilize all the knowledge about real estate to suggest that property to the Buyer fits his description or specifications

Doing research on the real estate market to be updated about the current trends and new real estate options

Resolve customer problems or complaints by determining optimal solutions.

Visit potential sites with the buyers to inform them about the positives of the real estate property

Offer financial advice to the buyers so that they can strike a financially sound deal

Maintaining proper relations with existing clients and try attracting more customers for a strong and trusted customer base

Preparing the necessary documents of real estate for the buyers

Helping the salesmen to close the deal fast.

Making daily workshop for 30 minutes as a refreshment for the stuff

Resolve customer problems or complaints by determining optimal solutions.

Strive to exceed customer needs and expectations by identifying investment opportunities specific service opportunities.

Reporting the G.M and the accountant about the daily sales

• Address Dubai Marina Hotel (Feb 2018 –June 2018) Front Office Agent (Receptionist) Key Responsibility

Coordinate room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins and special requests

Handled Check in & Check out according to pre-set SOP (Using Opera)

Know room locations, types of rooms available, and room rates

Understand room status and room status tracking

Register Guests and assign rooms Accommodate special requests

Assist in preregistration and allocation of rooms

Print Shift Reports and ensure proper filling of guest invoices

Participated in Shift Briefings and Monthly Meetings

Performed Bucket Check

Handling special VIP requests (Restaurant Reservation, Transportation, flight, Confirmation or Booking new flights

Handling guest complaints and issues by solving them and giving alternatives

Working in team cooperation and ensuring that the guests are having pleasant Stay

• MASSIMO DUTTI AKS Casablanca Morocco (July 2016 –January 2018) Sales Executive Key Responsibilities

Ensure that customers receive a quality service either face to face or over the telephone by adhering to the 6 minimums of customer service

Maintain responsibility for one or several sections of the store as instructed by your manager

Ensure standards on the shop floor are maintained in line with company guidelines

Ensure the shop floor is replenished throughout the day by completing 24's every hour or when instructed by the manager

Ensure effective communication with the management team at all times

Continually develop stock knowledge and promotions throughout the store

Maintain excellent standards in the stockroom and ensure all product is placed in Casio order

All hanging stock must be on plastic hangers in stockroom and wooden hangers on shop floor

Be available for cashiers should they request help

Ensure delivery days are completed to the required standard and new stock is available for Replenishment on shop floor before the store opens

Comply with all health and safety and loss prevention guidelines

Complete other tasks as necessary to support the overall store

Ensure availability for every Japanese meeting 10 minutes prior to start of shift

• Galeries Lafayette» AKS Casablanca Morocco (July 2014 –Jun 2016) Sales Executive Key Responsibilities

Build a relationship with customers and maximize sales opportunity

Achieve individual objectives and contribute to the achievement of store objectives

Strive to always increase brand and product knowledge

Ensure superlative customer service standards, in order to meet customer expectations Introduce productions to the customer.

Demonstration, show customers how to use items.

Arranging back office and receiving goods.

Make the delivery and order, regular inventory.

Maintaining high-level of customer service, provide value added service to clients and Coordinate with other departments.

Ensure understanding and fulfillment of all client needs.

Process customer transactions and respond to inquiries accurately and timely manner.

Know very familiar with all products and services.

Serve clients and telephone visiting

Responsible for various sales targets monthly, quarterly, annual statistics and reports of production, writing, and ready to answer to sales of dynamic leadership inquiries.

Responsible for collecting, sorting and inducting market, price, and customer’s information.

• BANK POPULAIRE" Casablanca Morocco customer service “Training” 01/01/2014 -31/03/2014 Key Responsibility

Training to Serve and delight each customer during every interaction and execute

financial transaction including deposits, withdrawals, bill payments, foreign currency

requests and/or other account transactions in an efficient and professional manner

Access to a variety of formal and informal training including on-the-job training, online learning, virtual classroom and in-class-room learning

o Interests

o Travel. Swimming. Reading. Outdoor Activities & Socializing. The Recruitment Manager,

Dubai, UAE

The strength of any organization is its ability to place the right kind of personnel having the best of education, experience, skills and exposure to market forces into the right kind of job, which results in synergy and growth for all entities.

With the intention that my skills and abilities have the potential to enhance the business of any organization, I would like to introduce myself to you as a person of dynamic leadership and exceptional business skills. My 6 years of Sales & Marketing experience involves in High-end sales of SOBHA Realty Hartland project, DAMAC Properties, Retiles and banks i.e. BANK POPULAIRE Casablanca Morocco; in which I have been responsible in sales, management including different profitable aspects of the business. Through positive attitude, team player ship and consistent hard work I have consistently achieved and exceeded sales targets enhanced company image and built strong relationships with all stakeholders. My experience and leadership character make me the best candidate for the job.

Please find attached a copy of my Resume for your review. I am available for interview at the time of your convenience, and look forward to discussing in more of how my leadership skills can add value to your organization.

Sincerely,

Amal EL Mejd

Mobile: +971-**-***-****

Email: adhj6f@r.postjobfree.com

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