Nursing Assistant Medical Billing
Resume:
Alena Mantle
Great Falls, MT 59401
************@*****.***
Summary of Qualifications
Seeking a career in the field of healthcare, where my experience as a Certified Nursing Assistant as well as my degree in Health Care Administration in providing resident health care support needed to optimize health care processes and facilitate patients’ recovery in the health care industry. Very well accustomed to the integration of new healthcare delivery systems and the restructuring of work in an increasingly complex regulatory environment.
Certified nursing assistant with 6+ years’ experience providing patient-focused care in nursing homes, residences, hospice and hospitals. Trained in mobility assistance, respiratory equipment operation and aiding patients with ADL (activities of daily living). Dedicated to patient recovery and wellness, supporting individual care plans in collaboration with nursing staff. Proven ability to adapt to new surroundings while remaining observant and accurately accessing what needs to be done. Able to employ creative approaches and meet or exceed all expectations.
Relevant skills include:
Computer skills
Independent judgment and decision making
CPR trained
Charting proficiency
Respiratory equipment trained
Patient care & safety
Medical terminology
Electronic medical records
Vital signs and patient monitoring
Medication administration
Privacy/ HIPAA regulations
Patient advocacy and support
Analytical thinker
Hard-working
Documentation and filing
Human resources
Budgeting and scheduling
Information retrieval
Database management
Supply and inventory
Planning and development
Work Experience
Healthcare Administration Internship January 2020- Present
Benefis Hospital Great Fall MT
Resolved services problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Developed leadership traits through leadership development.
Compliance with Healthcare Regulations
Human resources Management Interviewing
Handled the tasks of gathering and analyzing data
Handled other administrative tasks as required
Handled the tasks of policies and procedures of health care and employees
HIPPA
Engage in quarterly provider audits
Attend daily meeting as well as any other meeting that my preceptor believes I will benefit from.
Maintained patient confidently while inputting creating, modifying and merging information.
Worked closely with referral sources and other professionals to maintain quality care.
Treated all patients, their families, visitors, peers, staff, and providers in a pleasant and courteous manner.
Provide clear and concise services, advice, and consulting to customers with a friendly and empathetic attitude and strong interpersonal and relationship skills.
Proficient with computers and software, able to implement PM/HER systems and train staff on usage.
Highly analytical with strong attention to detail to ensure a high level of employee performance and superior quality of services for patients.
Missouri River Rehabilitation Center January 2014- Present
Certified Nursing Assistant
Performed 45 patient transfers utilizing Sit to Stand lifts, Total Lifts, and One Person Pivoting Lifts daily
Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs
Assess vital signs, collect lab samples, and provide pre- and post-operative care
Assist 15 patients daily with activities for daily living such as bathing, grooming, and meals
Complete and submit clinical documentation in accordance with agency guidelines
Support diagnostic and technical treatment procedures such as setting up and operating special medical equipment and apparatus
Reporting findings and uncanny incidents to the charge nurse
Facilitate games and other activities to engage clients
Work in diverse settings including nursing homes, hospitals, and private residences
Communicated patient complaints to the case manager and properly submit the appropriate clinical documentation
Administered compassionate care and emotional support to patients and families of patients with chronic and terminal illnesses
Maintain a clean, sterile, orderly and well-stocked environment
Adhere to safety guidelines, institutional policies, and company regulations at all times
Provided necessary supplies, support, and assistance to medical staff and patients for unit specific procedures
Supportive preventing care by rotating and positioning residents to avoid skin pressure problems
Assisted with the application of traction devices and with transferring resident in and out of wheelchairs and adaptive equipment
Charted patient health status information such as temperature, pulse, respiration, mood changes, mobility activity, eating percentages and daily inputs and outputs
Stephenson Farm/ In-home Care August- Present
Charted patient health status information such as temperature, pulse, respiration, mood changes, mobility activity, blood pressure, weight, eating percentages and daily inputs and outputs
Supportive preventing care by rotating and positioning residents to avoid skin pressure problems
Maintain a clean, safe, sterile, orderly and well-stocked environment
Administered compassionate care and emotional support to patients and families of patients with chronic and terminal illnesses
Directed client in prescribed range of motion exercises
Assisted with personal tasks such has dressing, bathing, nail, hair, and skin care
Participated with client in leisure activities and transportation so that they can remain engaged in their communities.
Ensured client was able to have a great quality of life by providing nutritious home meal and providing fresh water as needed.
Communicate care plan with client and family
Help client transfer to the bathroom every two hours as needed
Establish and maintained effective working relationships with others.
Accurately controlled/administered/accounted for all medications
Merja Farm/ In-home Care February- July 2019
Charted patient health status information such as temperature, pulse, respiration, mood changes, mobility activity, blood pressure, weight, eating percentages and daily inputs and outputs
Supportive preventing care by rotating and positioning residents to avoid skin pressure problems
Maintain a clean, safe, sterile, orderly and well-stocked environment
Administered compassionate care and emotional support to patients and families of patients with chronic and terminal illnesses
Directed client in prescribed range of motion exercises
Assisted with personal tasks such has dressing, bathing, nail, hair, and skin care
Participated with client in leisure activities and transportation so that they can remain engaged in their communities.
Ensured client was able to have a great quality of life by providing nutritious home meal and providing fresh water as needed.
Transported and ambulated patient
Changed linen and collected soiled laundry.
Emptied and changed catheter drainage bags.
Communicate care plan with client and family
Help client transfer to the bathroom every two hours as needed
Administered enemas as required
Provided client with emotional support
Supported client and family in difficult and painful times
Reported any problems and changes in client condition to hospice nurse
Provided quality end of life care to client in private residence
Trained in Hospice/Alzheimer’s care
Provide post-mortem care
Maintained the dignity of the dying client
Assisted client and their family in coping with illness and death
Trained new hires
Establish and maintained effective working relationships with others.
Accurately controlled/administered/accounted for all medications including controlled substances
Maintained homelike environment for the client
Reacted calmly and effectively in emergency situations, and added personal, caring touch that immediately put client and family at ease
Identified a medication error with help from hospice nurse and assisted in changing medication procedure.
Education and Training
Certified Nursing Assistant Course, Benefis Spectrum, Great Falls MT 2013
Medical Billing and Coding Associates Degree, MSU Great Falls MT 2017
Healthcare Management Bachelor’s Degree, MSU Billings MT 3.0 GPA Graduating May 2020
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