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Manager Account Executive

Location:
Baltimore, MD
Posted:
November 04, 2020

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Resume:

An innovation-driven technology project leader with 15+ years of excellence in delivering cutting-edge, high-performance enterprise architecture, cloud computing, and program/product management solutions for public and private sector clients.

Extensive experience in establishing and growing Program Management Office (PMO) functions to deliver robust, compliant technical/operational infrastructure for high-profile federal accounts (such as NASA), resulting in multimillion-dollar revenues.

An Agile process optimization expert who provides end-to-end leadership throughout the project lifecycle, and a skilled negotiator with a deep understanding of federal and commercial contracting processes and related regulatory compliance.

AREAS OF EXPERTISE

Executive Leadership Account Management Sales Management Capture Management Business Development Enterprise System Architecture Policy Implementation Business Analysis Data Center Operations Contract Management CRM/ERP Solutions C-Level Relationships Competitive Analysis Sales and Growth Strategies FAR / GSA / DFARs Vendor Management Software Development and Implementation Life Cycle (SDLC) Customer Relationship Management Strategic Planning

CAREER HIGHLIGHTS

Grew overall revenue from $0 to $15M for VAZtech successfully while working as a Federal Government Contractor for the organization.

Assisted HP in successfully closing over $22M in Hardware Sales while working as Environmental Project Manager Consulting to AT&T.

Achieved $15M+ increase in sales by establishing Program Management Office under the NASA SEWP IV GWAC IDIQ Contract while hiring/leading 30–50 direct/indirect and onsite/offshore labor resources (with four DevOps Agile teams) at VAZtech.

Administered a $20B contract in procurements (under the NASA SEWP V GWAC IDIQ contract) directed to disabled veteran service personnel and small businesses while establishing Program Management Office at VAZtech.

Supported vendor resources for 200+ OEM’s and service delivery partners (i.e., Cisco, Dell, HP, Oracle, Presidio, and WWT) in the delivery of products/services purchased via the NASA SEWP and NIH CIO-CS GWAC IDIQ Contracting Vehicles at VAZtech.

Developed APTAS (Acquisition, Payment, Technical Assistance System) − an internal reporting tool to track the progress of programs, including progress, risk, issues, and profitability for sales leadership at VAZtech.

Oversaw a $4M Collaborative Networking Solution that delivered an 8% ROI within the NASA GOES/POES Satellite Program at VAZtech – with the solution entailing requirements gathering, software development, testing, execution, and project closeout.

Supervised a $3M Cloud virtualization desktop solution that yielded 15% ROI for the NASA Johnson Spaceflight Center project at VAZtech’s − with the solution including analysis, hardware selection, and implementation.

Spearheaded the $3M Avaya telecommunication upgrade for the Defense Logistics Agency project and the implementation of a $500K Voice Data Network Infrastructure for John Hopkins University Emerging Technology Center at VAZtech.

Led the installation of audio-visual teleconferencing hardware and software for the US Army Research Laboratory as a Project Manager at VAZtech.

Aided with the development of an Information Technology Strategic Plan Document and the testing of its ITWORK Bench Developer’s .Net Software for Prince George’s County Government at VAZtech.

PROFESSIONAL EXPERIENCE

VAZTECH, INC, Baltimore, MD

Senior Account Executive Dec 2000 to Present

NASA SEWP IV GWAC IDIQ CONTRACT

Served as the single point of contact that led proposal teams to develop RFP, RFQ, RFI, and price proposals responses for all contract types associated with the Federal procurement.

Acquired a working knowledge of several contract types, including fixed-price (FFP, FFP-PBC, FPAF, FPIF), cost (CPFF, CPAF, CPIF), T&M/FPLH, GSA Schedule, BPA/IDIQ, and commercial agreements.

Partnered daily with vendor’s capture managers, sales and marketing representatives, strategic partners, legal teams, and information technologists to deliver customized solutions to federal customers.

Planned, organized, and administered customer requirements while ensuring that contractors remained in compliance with Federal contract regulations (CPARS, FARS, DFARS, and FIRMIRs).

Maintained compliance of certifications, policies, and reports that needed to be adhered to by OEMs, strategic partners, and contract holders.

Developed and implemented APTAS − a scalable web-based solution that supports products/services task orders, warranties, IT Services requests, and escalations to offer resolutions to customer issues.

NIH CIO-CS GWAC IDIQ Contract

Established Program Management Office for small businesses that enable them to follow HHS Federal Policy and NIH’s CIO-CS contract directives.

NASA Goddard Spaceflight Center

Worked as a business analyst using BABOK Principles to streamline legacy processes, procedures, operations, and technologies for NASA GOES/POES Mission Critical Systems that resulted in a multi-million-dollar ROI.

Prince George’s County Government

Identified issues with requirements and tracked them to closure, facilitated Morning Calls between software development, software testing, software production, and hardware environments organizations to promptly resolve issues and mitigate risks.

Leveraged “ATDD” testing methodologies, acted as a point of contact for the resolution of one-up/one-down and regression testing, and prepared/executed test plans, test scenarios, and test cases as a part of the Software Development Life Cycle (SDLC).

Assisted in the conceptualization, development, and successful implementation of a Quality Test Center utilizing a Mercury Test Director.

Skills Utilized: Multi-Tier Architecture Model, HP UNIX, SQL Server 2012, Oracle 12c, JAVA, XML, .NET, C#, Jira, HP Quality Center, Test Director 8.0, XML SPY, XP, and IBM Web Sphere 8.5.5.

STONEBRIDGE TECHNOLOGY, Reston, VA

CRM/ERP Enterprise Solution Architect Aug 2000 to Dec 2000

Oversaw a $1M project by working with internal departments to redesign a Telecommunication OSS Enterprise-Wide Architecture Solution for a non-local telecommunication company.

Supported the review of a CRM/ERP Solution (SAP, Siebel, and Oracle) correlated to current and future business processes while identifying gaps.

Formulated and managed additional opportunities in the areas of TBS-MetaSolv requirements gathering, Electronic Data Warehousing assessment, and Infrastructure Security evaluation while at the client site.

Administered 10-15 direct and indirect labor resources utilizing two Agile teams and coordinated business development in the Telecommunications and B2B Internet space.

Skills Utilized: HP UNIX, Sun Sparc, Oracle, XML, XML SPY, MS Desktop.

ADDITIONAL EXPERIENCE

Senior Program Manager/Enterprise Architect • VAZTECH, INC, Herndon, VA

Business Analysis/Senior Programmer Consultant • AT&T, Herndon, VA

Systems Analyst/Senior Programmer Consultant • MCI, Falls Church, VA

Systems Analyst/Senior Programmer • ICS INFORMATION TECHNOLOGIES, Tysons Corner, VA

Software Test Engineer/Business Analysis • IBM, Gaithersburg, MD

EDUCATION

Master’s Certificate in Information Technology Project Management • George Washington University • Washington, DC

Bachelor of Science (BS) in Psychology and Business Administration • Howard University • Washington, DC

Zane Smith

SENIOR ACCOUNT EXECUTIVE

Baltimore, MD 21214 Mobile: 410-***-**** adhj00@r.postjobfree.com LinkedIn



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