Sales Representative Manager

Amivi V. Roley

Senior Enrollment Management Services Advisor, Education Dynamics-Boca Raton

Current: Enrollment Management Services Advisor, Education Dynamics-Boca Raton

Previous: Enrollment Manager, University Of Phoenix

Summary:

Decisive and results-driven professional with extensive experience in planning & directing advanced and diversified student enrolment operations & support functions accurately and timely. Established business and management acumen with optimal blend of research, analytical, interpreting, decision making, problem solving, and reviewing, initiating, negotiating, organizing, liaising and reporting skills. Deep knowledge of end-to-end business administration fundamentals, policies, principles, concepts, procedures, functions and best practices. 14+ years of experience in delivering top quality consultative sales and business development practices, crafting & implementing superior processes, increasing efficiency and helping leading groups/institutions achieve their strategic & operational objectives.

Effectively act as a governing bridge between Executive’s office and all business related activities. Productively build and strengthen cross-functional working relationships among all concerned departments, personnel / colleagues and beneficiaries at various levels, plan and implement superior practices, ensure smooth and seamless running of operations and bring in win-win solutions. Credential of maintaining professional relationship with staff and earning reciprocal respect throughout

COMPETENCIES

Enrolment Management, Facilities Management, Cross-functional Coordination, Team Leadership, Communication Skills, Interpersonal Skills

PROFESSIONAL WORK EXPERIENCE

Enrollment Management Services Advisor

Education Dynamics-Boca Raton, Florida(Remote)

Feb 2018 – Present

Responsible for managing consultative sales and business management activities in addition to handling student recruitment functions on behalf of education dynamics of clients institution(SCUHS)

Acted as a single point of contact between prospective students and SCUHS, communicate wide range of programmatic information by identifying prospective students facilitating their unique needs relating to SCUHS features and benefits based on their educational goals

Foster strong relationship with prospective students by effectively utilizing, building and improving conversational skills to gain good understand of prospective student needs and concerns

Effectively addressed concerns and communicate clearly about the features and benefits of SCUHS programs that is relevant to prospective student (detailed product knowledge on various programmatic offering: Doctor or Chiropractic, Doctor of Acupuncture and Chinese medicine, Bachelor of Science in Biological Sciences, Ayurveda Certificate, Accelerated Science Courses etc.)

Ensure to maintain compliance and integrity in all interactions with prospective students

Facilitate the entire enrollment process from initial inquiry to the application and enrollment process

Successfully set expectations, create urgency for application completion and effectively followed up to ensure all necessary enrollment documents are obtained

Enrollment Manager

University Of Phoenix, Las Vegas, NV

Aug 2010 – Feb 2018

•Successfully led a team comprising of Enrollment Advisors

•Monitored Enrollment Advisors to make sure they provide information that is in line with the established regulatory and policy guidelines

•Developed, implemented and monitored employee performance goals and objectives on a regular basis

•Developed and maintained positive relationships with various units of the business

•Evaluated and guided employees to meet their own personal and professional goals

•Effectively communicated with employees and students through telephone, email or in-person

•Made sure Enrollment Advisors perform professional responsibilities that is consistent with regulations and company policies

•Actively participated with the team in talent acquisition process to successfully provide assistance to candidates in the on-boarding process

•Identify performance opportunities to coach and create an applicable development plan

•Maximized the effectiveness of educational outreach activities aiding in the enrollment of qualified students wishing to pursue their education through a university program

Senior Enrollment Advisor

University Of Phoenix, Cincinnati Ohio

Jan 2007 – Aug 2010

•Provided support to potential student by listening to their educational goals and assisted them to map their career path

•Assisted students by rendering the required information on specific programs offered by UOPX and taking informed decisions that meets their long term educational goals

•Informed students on different financial assistance options so that they take informed financial decisions

•Gained good understanding of UOPX, applied for financial assistance and scholarships among others. Ensured instructors respond to the individual needs of each student

•Provided insightful assistance to students to overcome obstacles, challenges regarding their education and proactively set action plan for success throughout their programs

•Ensured students have the right support and resources to go through our programs and graduate by providing information on support and resources available to them

•Introduced students to the tools and resources available through University of Phoenix

•Acted with integrity and followed company compliance and policy

•Exceeded company enrolment goals consistently and advanced through a series of promotions by embracing company initiatives

Previous Assignments:

Distributor/Sales Representative, Kalawentz Naturals, Inc., Cincinnati, OH, Sep 2004 – 2007

EDUCATION

•Masters of Business Administration, University Of Phoenix, Cincinnati Campus, OH, Aug 2008 – Jan 2010

•Bachelor of Arts, Economics/International Business, Central State University, Wilberforce, OH

Sep 1991 – Jun 1995

Awards and Recognitions

•Top performer Award- Eddy’s quarterly Award “Newest Shining star”

•Senior/Executive Training Award

•Top up Award

•Leadership Development Award

•Top Performer Award

•Team Lead Award

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