JASMINE DALIA Cell:201-***-**** Email: adhisa@r.postjobfree.com

10+ years of project, program, and product management experience in driving multiple large enterprise initiatives throughout its full lifecycle, setting up a PMO and implementing process improvements for revenue & workflow.

Project/Program/Product management

Team Building/Frontline leadership

Business Analysis/Quality Assurance/ Business process Improvement & Overall management of IT environments

Change Management, Data analytics, system integrations

Strategic planning/Budgeting/contract negotiations/P/L

Managing remote and offshore teams and vendor Management

Software and application lifecycle management and Technology upgrades

System Knowledge: Retail (POS/Mobile POS),merchandising(mi9), Planning ( TXT), Order management Systems, warehouse management systems, EDI,ICM,BI tools, CRM integration, Jira, Spira, E-commerce ( SFCC, Oracle ATG), Microsoft Office,AWS Migration, HP Quality center, Confluence, JIRA, Oracle Suite of products ( Xbri, Relate),Micros restaurant systems,Data/BI reporting and data analyses, Box, Loyalty Applications ( Session M, InteQ),Greta plains ( now Microsoft Dysnamics),Mobile clientele applications

Skills

Education

MBA – Finance - Zicklin School of Business (Baruch Barnard College), New York

Master’s in Management Information Systems - New Jersey Institute of Technology, (Newark, NJ)

Employer: Claire’s 2020-current

Position: Sr. IT Consultant

Responsibility:

Manage and plan QA strategy/test plans for a loyalty project across all Claires systems/applications ( SFCC- Ecommerce), Oracle POS and Predict Spring APP)

Employer: Barneys New York

Position: Director, IT Enterprise systems 2017-2020

Senior Manager, Store Systems 2016-2017

Sr. Consultant 2013-2016

Responsibility:

Responsible for and ownership of strategy, design, implementation, and support of corporate IT Enterprise systems

Directed and collaborated multiple projects for all phases of project management including but not limited to procurement/contracting, initiation, planning, execution, monitoring, controlling and closeout phases of the project. Key focus areas included scope, budget, schedule, quality and risk management

Led and managed the Enterprise IT projects & performance against KPI and responsible for overall corporate applications/systems, including merchandising, Planning, store systems, EDI,Order management, warehouse management,Accounting applications,time keeping and HR and restaurant POS applications/systems

Implemented formal project management processes tailored to the barney’s Organizational culture and resource structure

Led a team of project managers and business/reporting analysts to deliver a prioritized set of projects in line with Barneys department strategies.

Defined and implemented work priority management and resource management processes.

Managed and led projects for various Ecommerce integration with international shipping platforms Voyageone/Farfetch and china marketplace

Managed and assisted in building a Project Management Office by creating a standard framework, processes, and procedures to follow for all enterprise projects

Led and managed the IT Enterprise team including infrastructure & security, development and support and delivered omnichannel initiatives including ship-from-store, buy online pick-up-in-store, loyalty program, clienteling

Managed the development & rollout of the Store POS systems, Gift card applications, payment systems, Tokenization, EMV and LP applications. Managed all Releases post rollout

Assisted the CTO in creating the IT Enterprise systems roadmap and IT Enterprise projects P/L

Partnered with various departments and functions to identify process improvement opportunities and seek ways to optimize efficiency and effectiveness. Managed various integrations for seamless data exchange and process flows

Led and managed various integration projects for Ecommerce and Order management Systems/warehouse management system. Saved the company on the final sale and returns project rolled out for the E-comm website

Orchestrated integration for Restaurant systems with the financial systems an saved the company resources time and money by eliminating manual weekly/monthly reconciliations

Managed the CRM integrations with the store and other downstream systems

Managed upgrades of various legacy systems and applications

Planned and led the physical-to-virtual server migration; retired over 100 servers and saved on operating expenses.

Provide technical leadership to ensure architecture and technology is aligned across the teams.

Evaluated outside service providers & contractors & provided direction in the development of customized software/ services; negotiated contract terms and conditions with contractors/Vendors

Responsible for maintaining a trusting relationship between the company and vendors

Running projects using traditional project management methodologies, as well as leading Agile/hybrid project delivery transformations

Achievements:

Awarded the core four challenge award in 2019 for EXPRESSION & OPPORTUNITY

Panel Speaker in the company’s SOC for 2019

Employer: Viacom/MTV,IIE (Institute of International Education),Steve Madden

Position Sr. IT Consultant -Senior Project Manager /Program manager (2008-2013)

Responsibility: Manage new program initiatives for all aspects of project management including

project budgeting, resource planning, scope, deliverables and expenses. Responsible for the coordination

status reporting and stability of project-oriented work efforts & release management.

Projects:

Steve Madden- Implementation of Oracle POS retail system

Viacom/MTV-Implementation of a Digital Adsales system project for MTV

Institute of International Education-Implementation of in-house Grantee Lifecycle Management system to support candidate/Grantee application lifecycle

Employer Lehman Brothers, NY (2007-2008)

Position Project Manager/Senior Business Analyst

Responsibility: Planned and managed the analysis, design, and development of new projects/systems.

Projects:

Service Navigator Portal system

Enhancements/releases to the Asset Database application (ADB) which housed the firm’s assets

Gap analysis for policy nugget creation manual and implemented a firm wide reengineered automated process

Data Feed project to ensure security controls and feeds are within the realms of SOX regulations

Employer: Kenneth Cole Production, NY (2002-2007)

Position: Project Manager/Business Analyst

Responsibility: Manage IT project from inception to go live to address the company’s demand for efficient processes, integrated applications & cost management. Create & manage project documentation, roadmap, unit testing, integration testing and overall system monitoring plans

Projects:

SAP Work Force Management Solution (WFD) to enable Retail staff forecasting and scheduling

Design/development of reports, interfaces and conversions.

Employer: Polo Ralph Lauren, NJ (2002-2005)

Position: Intern/Business Analyst/Reporting Analyst/Programmer Analyst

Responsibility: Followed the complete SDLC process from requirements gathering to implementation to

drive successful Projects.

Projects

Business Intelligence - Data warehousing (Polo Wholesale & Retail Data warehousing Projects) and MicroStrategy reporting

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