KUENA JOSEPH

ADMINISTRATIVE ASSISTANT

C O N T A C T

+27-71-599-****

adhiqi@r.postjobfree.com

** ********* ******, ********

West, Rustenburg

E D U C A T I O N

Associate Degree in Public Relations

Limkokwing University of Creative

Technology

2013–2016

Cambridge Overseas School Certificate

Sefika High School

2010–2011

S K I L L S

• Microsoft Office

• Database management

• Proficiency with photocopiers,

scanners, and projectors

• Effective communication

• Collaboration

• Crisis management

• Public speaking

• Customer service

O R G A N I Z A T I O N S

International Association of

Administrative Professionals

Member

References available upon request.

P R O F I L E

Emotionally intelligent and technologically savvy Administrative Assistant with an Associate Degree in Public Relations. Driven and motivated to help organizations thrive. Skilled in prioritizing and completing tasks independently. Extensive experience with Microsoft Office.

P R O F E S S I O N A L E X P E R I E N C E

Administrative Assistant

Thabong Health Centre January 2018 - present

Incharge of administrative and clerical duties at a medical clinic.

• Managed all front office activities to optimize facility workflows and patient management by providing comprehensive administrative support, including but not limited to appointment management, billing and collections, and customer service.

• Worked with senior administrators to develop departmental budgets, controlling expenditure, and planning new policies for improving patient care services.

• Created and maintained confidential patient files and verified their insurance before submitting claims to insurance providers.

• Maintained inventory of medical equipment.

Administrative Assistant

Sunflower Enterprises November 2016 – August 2017 Responsible for facilitating customer relations and sales activities for a printing company.

• Handled all accounts receivable invoicing and advanced billing for down payments, progress payments, as well as final invoicing.

• Communicated with customers, employees and third parties to answer questions, disseminate or explain information, and address complaints.

• Maintained and updated database and statistical reports on sales commissions and customer billing.

• Created sales orders from quotes once customer purchase orders were received.

Public Relations Intern

Ministry of Gender and Youth, Sports and Recreation February 2016 – June 2016 Assisted with public relations campaigns and administrative duties for different departments within the ministry.

• Scheduled photographers for events and interviews as well as organized all photographic coverage.

• Drafted, clipped, and distributed all relative press clips and scripts to various distributions throughout each day.

• Arranged talent travel and itineraries for the department of Sports and Recreation for all press related trips.

Contact this candidate